Customer reviews of 1001hobbies

The item was send very fast and arrived in perfect condition; the item was quite expensive.

Deadline met thank you

good, clear and uncluttered

Allows a wide range of choice due to well-stocked catalogs. Except for one small flaw. Thinners for airbrush colors are not present. A real shame. Otherwise very good service.

Delivered on time, well packaged and good communication.

Delivery not as fast as I am used to with amazon The product while delivered in order and without damage, highlighted an outrageously poor product that should never be in any catalog. If we then compare it to tamiya or italeri or Revell for the same cost. The company that built the model I requested made a very bad product.

Fast shipping and order processing. Product conforms to specifications.
However, no protective packaging other than the manufacturer's over-carton (on which an illustration of the product and its specifications are printed). This type of cardboard (very common for tamashii nation products, for example) wraps the packaging as tightly as possible and serves essentially as storage protection. It is insufficient for protection during transport. In the event of a shock, the box is directly damaged, as was the case when the parcel was knocked about during delivery: hole in the over-carton; the cardboard diorama inside is punctured; the box is a mess, with one piece slightly damaged. Finally, 1001 Hobbies has applied sealing tape to the over-carton. It's a good idea, but it's impossible to remove it without damaging the illustration. Frankly, for an action figure at this price, it's a real pain. I know more than one fussy collector who would have lost it.
It's a good thing CCS has protected its product so well, the figure is intact. That's the main thing, and too bad for the battered packaging, I can live with that.

Lots of products and lots of information to be found.

Well cared for

After a mistake with the first order, my paints arrived as requested

was fine

DEFINITELY QUALITY ITEMS AND WELL PACKAGED. NAVIGATION IS NOT SUPER EASY. ASSISTANCE I HAVE NEVER USED IT

The heller paint pots are dwindling, very small. But 1001 hobbies is the best way to treat yourself.

Good, product available and delivered on time ....

Happy with the purchase, it took a little longer than expected to come, but happy.

Fast shipping , thanks !

Satisfied!!!

The website is fine, but my order, which I am now finding out, was not complete.

The site is impeccable and easy to navigate.

Happy with my delivery.

It took a little longer than you say.

It's actually a bit long ago considering it was a pre-order. So don't remember very well what my experience was like.

Correct attention and follow-up

Average site navigation, as the search engine is a little too inclined to reply that no items match. You have to go through all the motorcycle miniatures to check. Then the Q / P ratio is not the best on the market when a close European competitor offers the same item for €40 while 1001 sells it for €50! The same goes for delivery costs... Otherwise, delivery times are too long: 2 weeks are advertised, which is already a long time, but the item is finally delivered 3 weeks after the order ... That's a lot of room for improvement, good luck to you.

Fast delivery and good value for money

Several orders to date, the delivery times correspond to what was announced to me at the time of these orders. As far as the site is concerned, so far I've been able to find my way around it, which is essential for me. A badly organized site will see me pass by but not come back. So for the time being, I'll continue to follow you.

Order easy to follow

I did not need any assistance,because everything went smoothly and the delivery,which I could follow with tracking, was on time

well received the parcel but with delay with mondial relay cordialement

THE BLISTER OF THE FIGURINES HAS ARRIVED BENT BUT WITHOUT DAMAGE TO THEM. THE PACKAGING IS A BIT MORE RIGID, THAT'S WHY I HAVEN'T GIVEN 5 STARS. OTHERWISE EVERYTHING IS FINE

Very good service

no opinion good side

Easy to use

I was excited about the 1001 hobbies site because I found some Heller kits there that I thought were now unavailable. With the help of my son (he much more practical especially for forms of payment while I only use ATM) I placed the order which was delivered a few days in advance of the date communicated to me. For all this I have to give a positive review. Thank you and see you next time.

Good quality products at a reasonable price. To say they come from France I'm surprised they take so long to deliver.

Fast delivery (ordered on Thursday afternoon, received the following Monday), well packaged and respectful of the order. One star less for the shipping costs, which represent 1 third of my order, but I'm delighted to have gone through 1001hobbies.fr, and I'll repeat the experience.

Interesting choice ....but too bad about the delivery time...other sites go faster....We're not all perfect, let's face it...:-))

Conforms. Exorbitant shipping costs for overseas !!!!!

I have purchased from 1001 hobbies previously and they have impressed me with their prices, choice of products and speed of dispatch and communication. Once again, they have been a pleasure to buy from. I would however say that my item (a Trumpeter 1/32 Su-27) was wrapped in bubble wrap for shipping, on opening the packaging the box was damaged in a number of places and I was concerned the kit was damaged. On checking, this was not the case, but the box did look like it had been beaten up. That's the only reason they've not earned the full five stars from me on this occasion.

It took a little longer than expected but everything arrived perfectly.