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B
Rating: 4 out of 5
I am satisfied
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 677 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
4 star reviews
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Rating: 4 out of 5
Hello, regarding what I was told when ordering, the delivery was slow. I had to send 2 emails to be delivered a few weeks later.
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F
Rating: 4 out of 5
A very large selection. Unfortunately, delays are too long for some items.
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P
Rating: 4 out of 5
nothing more to say, always a quality service...
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M
Rating: 4 out of 5
meets my expectations no problem
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D
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Order as expected but the wait was long
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M
Rating: 4 out of 5
Just a delay issue with the order, thank you for the service
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J
Rating: 4 out of 5
Everything perfect, without any problem
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D
Rating: 4 out of 5
Item as described but delivery very late.
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S
Rating: 4 out of 5
A delivery time a bit long. Otherwise, a quality shipment.
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D
Rating: 4 out of 5
Everything arrived well. Very nice service. Unfortunately, a bit later than expected otherwise there would be 5 stars. Still, I would gladly do it again.
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C
Rating: 4 out of 5
Very well
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P
Rating: 4 out of 5
The box was broken on the side, apart from that, nice reproduction.
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S
Rating: 4 out of 5
Affordable prices. Everything has arrived. The goods are flawless. Everything should have actually been available, but had to be ordered separately. Delivery times were correspondingly long, 1-2 months. However, free partial deliveries were sent.
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Q
Rating: 4 out of 5
Super timely delivery
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D
Rating: 4 out of 5
Small inconvenience; the decal sheet I received was folded in half when it could have been flat in an appropriately sized envelope. It is still usable.
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P
Rating: 4 out of 5
Everything is fine, thank you
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J
Rating: 4 out of 5
Everything perfect, except that this time they took a long time to send my order, when theoretically there was stock in their warehouses.
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J
Rating: 4 out of 5
The entirety of the order has arrived but the top of the box is half open due to lack of adhesion of the adhesive tape.
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D
Rating: 4 out of 5
order in line with my expectations, despite a slight delivery delay.
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F
Rating: 4 out of 5
Satisfactory transaction, just need the paint pots to be a little protected in the box please (bubble wrap, newspaper)! Otherwise excellent service and fast shipping.
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C
Rating: 4 out of 5
Hello, too much waiting no message to tell me there should have been a delay.
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Response from 1001hobbies
Hello,
We understand your frustration regarding this delay and apologize for the lack of communication on this matter.
This stock shortage is partly due to the relocation of our logistics warehouse and we regret it.
We have done our utmost to resolve this issue as quickly as possible and renew our apologies for this incident.
Do not hesitate to contact us for any questions or follow-up on your order.
Best regards,
1001hobbies
We understand your frustration regarding this delay and apologize for the lack of communication on this matter.
This stock shortage is partly due to the relocation of our logistics warehouse and we regret it.
We have done our utmost to resolve this issue as quickly as possible and renew our apologies for this incident.
Do not hesitate to contact us for any questions or follow-up on your order.
Best regards,
1001hobbies
J
Rating: 4 out of 5
A bit long but well packaged
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G
Rating: 4 out of 5
the delivery time between the order and the reception at my place is a bit long...the products being available in stock
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P
Rating: 4 out of 5
Good selection, delivery OK. Prices should be a bit cheaper, then I would buy more :-)
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C
Rating: 4 out of 5
Delayed delivery, but communication OK
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S
Rating: 4 out of 5
Delay longer than expected due to stock shortage Complete order received No issues
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D
Rating: 4 out of 5
No problem delivery almost on time
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F
Rating: 4 out of 5
2 supposed models available, 20 days of waiting, in the meantime left for 4 months in Spain
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P
Rating: 4 out of 5
Very long delivery time
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M
Rating: 4 out of 5
Box arrived crushed packaging but parts intact. Speed ok!
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E
Rating: 4 out of 5
Fast
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L
Rating: 4 out of 5
the delay was longer than announced on the site (6 weeks).
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A
Rating: 4 out of 5
Great variety of all kinds of models and figures at reasonable prices. The only downside is that the standard shipping they use does not require a signature upon receipt. If the package does not fit in the mailbox and the mailman makes a mistake and delivers it to the wrong person...
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J
Rating: 4 out of 5
Shipping a bit slow, but due to the need to reorder from the supplier. It would have been nice to specify this in the listing so that I wouldn't have any questions, but everything else is perfect.
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J
Rating: 4 out of 5
You will always respond to any problem.
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C
Rating: 4 out of 5
Very neat and professional
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A
Rating: 4 out of 5
Damaged packaging upon receipt, we were very afraid that the car was also damaged but no. We are therefore satisfied with our purchase.
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L
Rating: 4 out of 5
serious site, order a bit long to receive but often interesting prices. shipping costs may be a bit expensive.
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