Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 283 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2020
nothing to report,unopened package,too early notice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2021
Good but nothing more
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Very satisfied with my purchase. fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Second order placed. No problems. No worries. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2021
Good product, too bad delivery takes so long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2021
As ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
Good site, responsive to emails.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
perfect
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/02/2021
service may be a little slow
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/02/2021
Good service my model Wes overdue emailed 1001 they got back to me and said that they would investigate it after a couple of days got word that it was dispatched then received it a couple of days later great customer service
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/02/2021
Delivery on time and the product is very nice .
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/02/2021
Although the site was English the shop was French and you have to pay import taxes and makes it very expensive.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 27/02/2021
I like it.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/02/2021
Excellent
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 28/02/2021
all good.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/03/2021
everything perfect thank you
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/03/2021
Instructions in Spanish are missing.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/03/2021
Shipped very quickly and neatly. very satisfied customer
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/02/2021
Comprehensive and you find a lot.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/03/2021
Too bad p&p was not free to Belgium although the suit was sent from Charleroi
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Verified Buyer
Rating: 4 out of 5
following a purchase from 26/02/2021
Had every colour I needed in stock but at a price. Be aware there is a wacking carriage charge because it comes from EU.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/02/2021
Shipping costs too expensive
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/02/2021
The price of the model kit was excellent. The length of time it took to process and ship it, was not. I appreciate things are slow due to covid, but it should not take over two weeks to process an order. I am still very happy with my purchase
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/01/2021
In general it has always been good, but this time it seems that because of the transport company we had a problem and I had to claim the order, they had to prepare it again, replacing some items with similar ones, etc., which in the end was four months since the order was placed until I got it, but it was solved and in the end it arrived to me.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/02/2021
The site is done very well ,it is very clear,the material arrived intact,maybe the only thing the delivery time slightly long.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/02/2021
Arrived in seven weeks which is not to bad considering the circumstances and coming to the UK from France.
Good value for money but I think it is a little excessive to expect the customer to spend £150 before free delivery.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 14/02/2021
Delivery took a long time
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/03/2021
Good, and the package arrives very well protected.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/03/2021
Good articles and large selection, but a little overpriced.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/02/2021
Had two deliveries, 1st took a long time, second arrived at the same time.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/02/2021
Delivery time was longer than expected due to border quarantine. The products are shipped from France
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/02/2021
Apart from the long wait, everything was fine
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/02/2021
Great store of models of all scales with lots of accessories in stock.Fast in shipping and material well packed , I would say the only flaw the price a little higher than other stores , but the service and perfect.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/03/2021
To be the first order, let's say good
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 21/02/2021
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
Delivery time too long Well packaged figurine arrived in excellent condition
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 09/03/2021
I received the package however when I opened it the model was missing most of the parts. I can do nothing with this. .
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 09/03/2021
It would be advisable to have some instruction in Spanish.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/03/2021
A good service as always and very fair prices
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/03/2021
great information service for order tracking . a little long evasion
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