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C
Rating: 4 out of 5
All received and packaged correctly, it took a little longer than expected but it coincided in holidays and it is understandable, I will buy again.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
4 star reviews
Reset filtersA
Rating: 4 out of 5
No problems with my order
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V
Rating: 4 out of 5
The price-performance ratio is good. However, very long delivery time
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A
Rating: 4 out of 5
Very well stocked site for modeling and accessories. Reasonable prices. I recommend.
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A
Rating: 4 out of 5
No problem with partial delivery but initial order released following my call
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A
Rating: 4 out of 5
Fast deliveries, compliant products. Always good advice
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C
Rating: 4 out of 5
I think the painting should always be included and the manual should be a little more complete.
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A
Rating: 4 out of 5
the pieces are not very well pre-cut, and the wood tends to split when you have to use a little force to detach a piece, especially when it's in the middle.
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A
Rating: 4 out of 5
Fast shipping to To
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A
Rating: 4 out of 5
the recipient of the gift was very satisfied he keeps the box to occupy his leisure for the next confinement he declined the offer of little cousins to participate in the mon
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A
Rating: 4 out of 5
Product conforms. It would be useful, however, to list the contents as well as what is required to assemble the monta methods or tips.
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A
Rating: 4 out of 5
As always so good but a little succinct packaging good but otherwise always so serious merc.
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V
Rating: 4 out of 5
Super processing, always happy to return.
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G
Rating: 4 out of 5
Delivered quickly and kept well informed when delivered Minor point was that this was in the french language
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V
Rating: 4 out of 5
It’s Taking to long to get to my… It’s Taking to long to get to my location
Response from 1001hobbies
Sir Mr Aguilar, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Rating: 4 out of 5
It's Taking to long to get to my... It's Taking to long to get to my location
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Response from 1001hobbies
Sir Mr Aguilar, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Rating: 4 out of 5
A small but fortunately harmless incident concerning the quality of the packaging, which was taken into account as soon as it was reported. Check delivery schedules according to the opening days of relay points to avoid unnecessary movement of goods (especially insufficiently protected). If not, the merchandise is totally compliant and the site is extremely responsive, which I continue to trust.
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C
Rating: 4 out of 5
The delivery was a little slower than expected but I guess it's normal at this time of the year.
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A
Rating: 4 out of 5
Too bad shipping is so expensive otherwise nothing to say puzzle received in perfect condition
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A
Rating: 4 out of 5
items are always delivered on time and well protected too
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C
Rating: 4 out of 5
Everything was fine, it just took a little while, but given the times we live in, it's more normal.
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C
Rating: 4 out of 5
Excessive delivery time. Stock problems
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A
Rating: 4 out of 5
Might be good if you explain which... Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
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Response from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Rating: 4 out of 5
No particular comments.
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V
Rating: 4 out of 5
Might be good if you explain which… Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
Response from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
G
Rating: 4 out of 5
The delivery time is a bit long For the rest very satisfied Just to mention that I ordered around the end of the year which may explain the waiting time
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V
Rating: 4 out of 5
Happy with the product but delivery was late and came post Christmas, Brexit border issues I���d imagine but still frustrati
A
Rating: 4 out of 5
Satisfied with my choice.
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C
Rating: 4 out of 5
There was some delay with the shipment but in the end it arrived perfectly.
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C
Rating: 4 out of 5
Everything perfectthe only downside is the delivery timeotherwise very good.
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C
Rating: 4 out of 5
Perhaps it was because of the dates in which we are and the order took a little longer than I expected to claim and I was informed the attention very good.
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A
Rating: 4 out of 5
Strange to have a paint""Laque"" among the acrylics requested, even if it's quite in the same tones as the model. A little more difficulty for brush painting. For the rest, everything was perfect.
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A
Rating: 4 out of 5
Very good site, lots of material and models. Delivery on time despite the current provisions (covi
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A
Rating: 4 out of 5
Material conforms and in good condition. Received on time despite the holiday season Follow-up information not very coherent.
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A
Rating: 4 out of 5
Fast, compliant shipping
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A
Rating: 4 out of 5
On that score: Respect. Go to
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A
Rating: 4 out of 5
Package received late but well packaged. Quite satisfied apart from the stamp.
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A
Rating: 4 out of 5
Wide selection. Reliable. Fast delivery. One star less: Improve site search. Not enough detailed options. The results are often too messy. For example, in the model railroading section (look on the big specialized sites and you'll understand what I mean).
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C
Rating: 4 out of 5
It took a little too long to send because of the resonance there is p
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C
Rating: 4 out of 5
I am generally satisfied with the service. The catalog is extensive although as they keep products that are not available sometimes this brings confusion and I think it is a negative aspect. Otherwise the information about orders is fluent, the treatment is very correct when you have to contact by phone and shipments arrive well. The reco
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