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A
Rating: 4 out of 5
items are always delivered on time and well protected too
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 283 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Might be good if you explain which... Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
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Response from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Rating: 4 out of 5
No particular comments.
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V
Rating: 4 out of 5
Might be good if you explain which… Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
Response from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
G
Rating: 4 out of 5
The delivery time is a bit long For the rest very satisfied Just to mention that I ordered around the end of the year which may explain the waiting time
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V
Rating: 4 out of 5
Happy with the product but delivery was late and came post Christmas, Brexit border issues I���d imagine but still frustrati
A
Rating: 4 out of 5
Satisfied with my choice.
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C
Rating: 4 out of 5
There was some delay with the shipment but in the end it arrived perfectly.
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C
Rating: 4 out of 5
Everything perfectthe only downside is the delivery timeotherwise very good.
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C
Rating: 4 out of 5
Perhaps it was because of the dates in which we are and the order took a little longer than I expected to claim and I was informed the attention very good.
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A
Rating: 4 out of 5
Strange to have a paint""Laque"" among the acrylics requested, even if it's quite in the same tones as the model. A little more difficulty for brush painting. For the rest, everything was perfect.
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A
Rating: 4 out of 5
Very good site, lots of material and models. Delivery on time despite the current provisions (covi
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A
Rating: 4 out of 5
Material conforms and in good condition. Received on time despite the holiday season Follow-up information not very coherent.
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A
Rating: 4 out of 5
Fast, compliant shipping
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A
Rating: 4 out of 5
On that score: Respect. Go to
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A
Rating: 4 out of 5
Package received late but well packaged. Quite satisfied apart from the stamp.
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A
Rating: 4 out of 5
Wide selection. Reliable. Fast delivery. One star less: Improve site search. Not enough detailed options. The results are often too messy. For example, in the model railroading section (look on the big specialized sites and you'll understand what I mean).
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C
Rating: 4 out of 5
It took a little too long to send because of the resonance there is p
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C
Rating: 4 out of 5
I am generally satisfied with the service. The catalog is extensive although as they keep products that are not available sometimes this brings confusion and I think it is a negative aspect. Otherwise the information about orders is fluent, the treatment is very correct when you have to contact by phone and shipments arrive well. The reco
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A
Rating: 4 out of 5
parcel arrived in good condition but the delivery time is much longer but excusable in view of the context and the current period.
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V
Rating: 4 out of 5
item in perfect condition and very quick in the delivery
A
Rating: 4 out of 5
Products as ordered. The only drawback is the price of delivery, which is still too high, especially for the packaging, which is still very mediocre.
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A
Rating: 4 out of 5
I followed the instructions as to which colors to buy for the model purchased as a gift. I ended up with 0 matches with the indications on the box. Extremely disappointed and unworthy service. I hope you can find a solution quickly. Thank you After contacting 1001hobbies an efficient solution was found and I hope that in the future the indications on the site will be more accurate.
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A
Rating: 4 out of 5
Treasure Hunt Although the website is not the easiest to navigate, 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason, I usually check other websites first.
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Response from 1001hobbies
Dear Mr Steinke, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
G
Rating: 4 out of 5
Despite the rush everything delivered neatly on time Very satisfied!
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V
Rating: 4 out of 5
Treasure Hunt Although the website is not the easiest to navigate, 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason, I usually check other websites first.
Response from 1001hobbies
Dear Mr Steinke, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
C
Rating: 4 out of 5
Delayed delivery.
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A
Rating: 4 out of 5
Extensive and explanatory site although shipping costs are not very detailed. Perfect and durable packaging taken care of even in details. Competitive prices and variety in models. I am very satisfied
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V
Rating: 4 out of 5
So far everything is great. But the delivery time is already very long.
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A
Rating: 4 out of 5
delivered correctly with no errors
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A
Rating: 4 out of 5
Christmas gift received on time well packaged nothing to redi
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A
Rating: 4 out of 5
Easy order, delivery a little delayed but nothing abnormal considering the situation. A missing item in the parcel was sent afterwards so that the main delivery could be made for Christmas I called the Sav excellent welcome and problem solved immediatelyI r
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A
Rating: 4 out of 5
Very long preparation time for 1 item in stock: order placed on 1012 and parcel received on 2912. Too bad for Christmas. Otherwise, the product was as expected.
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A
Rating: 4 out of 5
A wide variety of products, excellent quality... but a delivery problem despite an early order. Result: a great made-to-measure gift that arrived t
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A
Rating: 4 out of 5
le 2312 le site a présenté quelques signes d'essoufflement je n'ai réussi a finalaliser ma commande qu'5° essai c'est la rançon du s
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V
Rating: 4 out of 5
Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.
V
Rating: 4 out of 5
I have not yet received my package ordered on December 5th. It is now December 28th. I cannot get ahold of anybody in customer service. The phone number in Boston just rings and rings.
A
Rating: 4 out of 5
The delivered product was ok as described. The timing was not very fast but it is still related to the delivery time during the Christmas period this year (2020). So no problem at all. I don't give 5 stars because I had paid an extra 25€ to have a Gift Package with Message. However, not found the message inside the package and also the box was wrapped very roughly. Which forced me to redo the package from scratch.
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A
Rating: 4 out of 5
Great assortment still slightly more expensive than other online stores but excellent quality of the material offered.
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C
Rating: 4 out of 5
Excellent value for money
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