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Rating: 4 out of 5
parcel arrived in good condition but the delivery time is much longer but excusable in view of the context and the current period.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
4 star reviews
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Rating: 4 out of 5
item in perfect condition and very quick in the delivery
A
Rating: 4 out of 5
Products as ordered. The only drawback is the price of delivery, which is still too high, especially for the packaging, which is still very mediocre.
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Rating: 4 out of 5
I followed the instructions as to which colors to buy for the model purchased as a gift. I ended up with 0 matches with the indications on the box. Extremely disappointed and unworthy service. I hope you can find a solution quickly. Thank you After contacting 1001hobbies an efficient solution was found and I hope that in the future the indications on the site will be more accurate.
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Rating: 4 out of 5
Treasure Hunt Although the website is not the easiest to navigate, 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason, I usually check other websites first.
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Response from 1001hobbies
Dear Mr Steinke, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
G
Rating: 4 out of 5
Despite the rush everything delivered neatly on time Very satisfied!
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V
Rating: 4 out of 5
Treasure Hunt Although the website is not the easiest to navigate, 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason, I usually check other websites first.
Response from 1001hobbies
Dear Mr Steinke, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
C
Rating: 4 out of 5
Delayed delivery.
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Rating: 4 out of 5
Extensive and explanatory site although shipping costs are not very detailed. Perfect and durable packaging taken care of even in details. Competitive prices and variety in models. I am very satisfied
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V
Rating: 4 out of 5
So far everything is great. But the delivery time is already very long.
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A
Rating: 4 out of 5
delivered correctly with no errors
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Rating: 4 out of 5
Christmas gift received on time well packaged nothing to redi
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Rating: 4 out of 5
Easy order, delivery a little delayed but nothing abnormal considering the situation. A missing item in the parcel was sent afterwards so that the main delivery could be made for Christmas I called the Sav excellent welcome and problem solved immediatelyI r
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Rating: 4 out of 5
Very long preparation time for 1 item in stock: order placed on 1012 and parcel received on 2912. Too bad for Christmas. Otherwise, the product was as expected.
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Rating: 4 out of 5
A wide variety of products, excellent quality... but a delivery problem despite an early order. Result: a great made-to-measure gift that arrived t
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Rating: 4 out of 5
le 2312 le site a présenté quelques signes d'essoufflement je n'ai réussi a finalaliser ma commande qu'5° essai c'est la rançon du s
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V
Rating: 4 out of 5
Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.
V
Rating: 4 out of 5
I have not yet received my package ordered on December 5th. It is now December 28th. I cannot get ahold of anybody in customer service. The phone number in Boston just rings and rings.
A
Rating: 4 out of 5
The delivered product was ok as described. The timing was not very fast but it is still related to the delivery time during the Christmas period this year (2020). So no problem at all. I don't give 5 stars because I had paid an extra 25€ to have a Gift Package with Message. However, not found the message inside the package and also the box was wrapped very roughly. Which forced me to redo the package from scratch.
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A
Rating: 4 out of 5
Great assortment still slightly more expensive than other online stores but excellent quality of the material offered.
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Rating: 4 out of 5
Perfect model Delivery time very lo
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C
Rating: 4 out of 5
Excellent value for money
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Rating: 4 out of 5
A slight delay in delivery due to the website address format not being compatible with chronopost's address format.
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A
Rating: 4 out of 5
Preparation and dispatch time a little long But boxes well protected Very good Continue e
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Rating: 4 out of 5
a little long to receive the order
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Rating: 4 out of 5
Delivery time still very long (ordered and paid on 0612 received on 2412 products in stock) fortunately the choice is very wide.
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Rating: 4 out of 5
No worries. Satisfied
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Rating: 4 out of 5
Product meets my expectations
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V
Rating: 4 out of 5
The service from 1001 models is a lot better than when I first tried to deal with them. For a company that is outside of the USA it has pretty good service.
A
Rating: 4 out of 5
Model well received but not yet assembled :) ! Mer
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Rating: 4 out of 5
Wide selection, but prices a little high on items ordered (compared to a retail price).
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Rating: 4 out of 5
There seems to be an error concerning the advice given on the site for the colors to use... It's a shame
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Rating: 4 out of 5
Hello The parcel took a long time to arrive but it arrived on time! The only drawback is that the receiving box was damaged. It must have been badly stored and was crushed. There were two broken pieces in the crane model... But we'll glue them back together. Thank you and good
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Rating: 4 out of 5
Very happy with my order
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Rating: 4 out of 5
The contents of the boxes correspond to the online description. Delivery was a little slow during the holiday season, but that's not surprising. So m
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V
Rating: 4 out of 5
I have not seen my purchased item yet. I have not seen my purchased item yet. I can’t blame the 1001 people about that but, I can say that their tracking information wasn’t that helpful. Counting from the day I made the purchase it has been 5 weeks that I have been waiting. I am doubtful that I will ever see my package. 1001 offers many items that I can’t get elsewhere but, I can’t trust that the delivery will be made.
Response from 1001hobbies
Dear Mr Fall, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Rating: 4 out of 5
I have not seen my purchased item yet. I have not seen my purchased item yet. I can't blame the 1001 people about that but, I can say that their tracking information wasn't that helpful. Counting from the day I made the purchase it has been 5 weeks that I have been waiting. I am doubtful that I will ever see my package. 1001 offers many items that I can't get elsewhere but, I can't trust that the delivery will be made.
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Response from 1001hobbies
Dear Mr Fall, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
V
Rating: 4 out of 5
I have not seen my purchased item yet. I can�t blame the 1001 people about that but I can say that their tracking information wasn�t that helpful. Counting from the day I made the purchase it has been 5 weeks that I have been waiting. I am doubtful that I will ever see my package. 1001 offers many items that I can�t get elsewhere but I can�t trust that the delivery will be made.
A
Rating: 4 out of 5
Thank you very much
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Rating: 4 out of 5
Always satisfied with the choice on offer - one small problem with the delivery time, but perhaps that was due to the holiday season.
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