English 
D
Rating: 4 out of 5
Fast and compliant
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
4 star reviews
Reset filtersA
Rating: 4 out of 5
All ok
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C
Rating: 4 out of 5
Perfect, order was fast
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J
Rating: 4 out of 5
Different delivery method for 2 identical orders. Registered letter more interesting than CHRONOPOST.
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E
Rating: 4 out of 5
Serisszeri3
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J
Rating: 4 out of 5
Very good and at a good price, but I had to wait a long time for delivery.
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J
Rating: 4 out of 5
Clear
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Response from 1001hobbies
Thanks for your comment! We're glad you found the site uncluttered. Hopefully you will come back to us soon!
E
Rating: 4 out of 5
HI VOUS ME METTEZ DES POINTS POUR 14.99 E VOUS LIVREZ BEAUCOUP TROP TARD A EBAY J'AI MES COLIS 3 A 4 JOURS SINON VOUS AVEZ BEAUCOUP DE CHOIX MERCI
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Response from 1001hobbies
Hello, thank you for your feedback! We're delighted that you like our choice of products. Regarding delivery, we understand your frustration and are doing our best to reduce delays.
C
Rating: 4 out of 5
A more forceful description of the product is missing; especially in new products.
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Response from 1001hobbies
Thank you for your comment. We take your suggestion into consideration and we will work on providing more detailed descriptions, especially for new products. We really appreciate your feedback and hope your next experience will be even better. have a great day!
Z
Rating: 4 out of 5
A bit pricey for a HG but it was a kit that was hard to find, and I appreciate them being able to supply it.
Response from 1001hobbies
Thank you for your feedback! We understand that some items can be priced higher, especially when they're hard to find, and we’re glad we could provide you with the kit you needed. We appreciate your support and hope to assist you again soon!
J
Rating: 4 out of 5
TOTALLY SATISFIED WITH THE SERVICE (parcel tracking, secure payment...).
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that you are satisfied with our parcel tracking and secure payment system. See you soon for your next order!
A
Rating: 4 out of 5
I am satisfied with my order, except that it was not delivered to the place defined but as it is Chronopost that delivered it does not even surprise me, they do what they want.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you're happy with your order, but we're sorry about the delivery problem. Unfortunately, some carriers can sometimes change the drop-off point. Please contact us at [email protected] if this happens again, and we'll see what we can do to improve the experience.
N
Rating: 4 out of 5
Purchasing and paying for the item was very easy but the delivery was slow as it is shipped from France and it was held up in US customs for about a week.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
J
Rating: 4 out of 5
Good. Shipping in own customized packaging.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
T
Rating: 4 out of 5
deilvery little longer
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
B
Rating: 4 out of 5
Everything went well.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
Rating: 4 out of 5
Figures are good. Delivery took a relatively long time
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 4 out of 5
The models ordered are outstanding,. You can find models that are almost unobtainable. My only note,which makes one very unhappy, is to report on the product sheet that it is available. Instead with my second purchasing experience I have found that the models have to request them from the suppliers and the time is very long. I would like to add that today there are online sellers(see Amazon) where the delivery times are very fast.I understand that you have adopted a sales policy aimed at saving money for logistical facilities, but it would be much better to indicate this clearly before payment. Anyway it is a reliable and well-stocked site, thank you.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
F
Rating: 4 out of 5
Package conforms to order. Ordered in a very busy period, arrived after about 15 days.
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Response from 1001hobbies
Thank you for your return! We're delighted that your parcel is as ordered, and thank you for your patience during this busy period. See you soon for a new order!
M
Rating: 4 out of 5
Dommage que ce n'est pas en français tu dois amuser pour traduire
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Response from 1001hobbies
Thank you for your feedback! We understand that the lack of French instructions can be an inconvenience. We take note of your comment and will do our best to improve this in the future. If you need any help with translation, please don't hesitate to contact us!
J
Rating: 4 out of 5
Fast delivery. The packaging could be better though. The top was already half loose and I could just see the gundam box lying around.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
S
Rating: 4 out of 5
It is good however sometimes they take a while to ship to Italy, they have a lot of stuff in preorder
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Rating: 4 out of 5
Delivery takes a bit long (around 8 weeks)but everything arrived well.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
P
Rating: 4 out of 5
The order was delayed, but at all times I was kept well informed of its progress, right up to the final delivery.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
P
Rating: 4 out of 5
Long delivery, no doubt due to the holidays ...
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
P
Rating: 4 out of 5
Delivery arrived mid-February, and conformed to our order placed at the end of December.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
F
Rating: 4 out of 5
Unfortunately the delivery took a very long time! Apparently the goods are not ordered until you have ordered them yourself. I think that's a shame. But the goods seem to be OK.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
S
Rating: 4 out of 5
Good, nothing to complain about. Would recommend.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
J
Rating: 4 out of 5
Problem with broken Tamiya glue cap, strong smell in the package
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
P
Rating: 4 out of 5
nothing to complain about
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
O
Rating: 4 out of 5
completely satisfied with my purchase, just disappointed to have had to wait a month for a product that was supposed to be available immediately within 24 hours.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
I
Rating: 4 out of 5
Clearly arranged, many manufacturers, car brands
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 4 out of 5
Am very satisfied
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
F
Rating: 4 out of 5
complete order, shipped quickly. Perfect.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
W
Rating: 4 out of 5
Satisfied.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
A
Rating: 4 out of 5
Everything ok; long waiting time, but this was announced
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
D
Rating: 4 out of 5
There is always a wide selection of good products you are the best company in Europe.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
W
Rating: 4 out of 5
It was stated with an estimated delivery time of 3-5 days. In the end it was a little over 2 weeks. But it arrived safely and that's the main thing
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
F
Rating: 4 out of 5
Delivery time as stated, goods well packed, only free shipping from €99 did not work.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
G
Rating: 4 out of 5
Very good
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.