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A
Rating: 4 out of 5
Delivery corresponds to the order and correct packaging and delivery to the ideal point. Merc
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
4 star reviews
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Rating: 4 out of 5
top-notch parcel delivery
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A
Rating: 4 out of 5
RMA returns Products arrive in a reasonable time. Only issue is the response time on return products.
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Response from 1001hobbies
Dear Mr Rivera Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 4 out of 5
A little long to receive the parcel but a great choice of references
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A
Rating: 4 out of 5
rien a redire c'est toujours bien pensez a la maquette du noratlas avec les decals français merc
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A
Rating: 4 out of 5
Good evening The parcel received is as ordered. Beautiful models. The only minor drawback is that the order placed on the internet was not sent very quickly, but the main thing is to have received it.
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A
Rating: 4 out of 5
Order conformed and received quickly. BRAVO
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V
Rating: 4 out of 5
RMA returns Products arrive in a reasonable time. Only issue is the response time on return products.
Response from 1001hobbies
Dear Mr Rivera Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 4 out of 5
immense choice order arrived well in good condition the only downside is the slowness of delivery but in these hectic times ... thank you en
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A
Rating: 4 out of 5
Delivery time too long and no answer to my questions from my supplier.
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A
Rating: 4 out of 5
Good explanations. The models are of good quality
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A
Rating: 4 out of 5
I wrote a very negative review a few days ago not having received my order after 3 weeks. Customer service called me the next day apologizing and explaining that my package was lost. Apparently this was due to a fault on the day my order was dispatched. The person in charge immediately set off a new shipment, which I received in less than 3 days this time. Hence this
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A
Rating: 4 out of 5
A clean sweep
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A
Rating: 4 out of 5
Perfectly conforming product but excessive delivery costs for a product such as metal earth.
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V
Rating: 4 out of 5
Good quality
V
Rating: 4 out of 5
the models I got are great the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
Response from 1001hobbies
Dear Mr Lenkiewicz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 4 out of 5
the models I got are great the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
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Response from 1001hobbies
Dear Mr Lenkiewicz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 4 out of 5
perfect except for a slight delay in shipping
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A
Rating: 4 out of 5
Product satisfactory delivery a little expensive
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A
Rating: 4 out of 5
I am very satisfied with my order
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A
Rating: 4 out of 5
It's a pity that the models are not pre-painted.
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V
Rating: 4 out of 5
Great store but their items are out of stock quickly. When I get notification for restock of items, I get multiple email reminders more than is necessary.
V
Rating: 4 out of 5
Took a while to deliver but my item arrived in perfect condition. Great customer service when contacted. Thanks.
A
Rating: 4 out of 5
Delivery time a bit long. And I had to relaunch...... A bit of a shame... No worries about the parcel... More on the next delivery for the Christmas order I placed
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V
Rating: 4 out of 5
The parcel had a long way to go but I was really surprised how fast the delivery from France to Austria Innsbruck worked. As always, the Austrian parcel service once again managed to make a hole in my parcel because they will never learn that they shouldn't throw parcels. But luckily the kit was undamaged. My kit is from Trumpeter and I'm really looking forward to assembling it! And as always I got a great kit from the company 1001 Hobbies. Thanks for that!!!
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A
Rating: 4 out of 5
Good products but delivery a bit long
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V
Rating: 4 out of 5
Very bad time of specail courier to my address - more than 3 weeks and order not received yet !
A
Rating: 4 out of 5
Very pleasant, although it still lacks a pi
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V
Rating: 4 out of 5
I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
A
Rating: 4 out of 5
Arrived on time niquel well packaged
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Rating: 4 out of 5
Easy and efficient
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G
Rating: 4 out of 5
Everything went well I am very satisfied Thanks
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V
Rating: 4 out of 5
The initial package apparently disappeared in transit but was ultimately replaced by 1001 after investigation with their couriers so a loss was happily reduced to a delayed arrival. I will use them again.
A
Rating: 4 out of 5
Good selection of models and accessories and fast, reliable delivery.
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Rating: 4 out of 5
Fast delivery but long time between order and dispatch
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C
Rating: 4 out of 5
the expected product arrives in good condition and wrapped in a timely manner
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Rating: 4 out of 5
Hello, first successful experience. A few comments on the stability of the site (I very often lost my basket while browsing elsewhere on the site). In my opinion, the search engine could be improved. It is also possible to write a note to the recipient (gift). The packages were well wrapped, but no note. A bit disappointing.
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Rating: 4 out of 5
fast and well packed! thank you B
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Rating: 4 out of 5
I recommend this site. Correct packaging, fast delivery. series
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Rating: 4 out of 5
The models look good, but I haven't yet assembled the one I've just received. Still, it's a bit of a hobby""a bit expensive"". But there's the pleasure of the realization. Cd
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