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Rating: 4 out of 5
Very good telephone service. Faster deliveries than from China. The price difference is the assurance of receiving the product, which is not always the case with
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
4 star reviews
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Rating: 4 out of 5
Just to say that you are out of stock for products ordered and that you have to wait Otherwise good prod
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Rating: 4 out of 5
Hello Fast delivery Satisfactory packaging. Nothing to complain about Cordialemen
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Rating: 4 out of 5
Fast and compliant with my request, thanks to the 1001 maquettes team. One negative point: the cardboard packaging was damaged and the quality of the cardboard left something to be desired....
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Rating: 4 out of 5
as ordered
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Rating: 4 out of 5
No paint codes match those on the model brochure.....sinon r
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Rating: 4 out of 5
Satisfied with my order
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Rating: 4 out of 5
I was looking for a bit more detail and resolution in the decal/instruction sheet. It looked photo copied.
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Rating: 4 out of 5
I was looking for a bit more detail and… I was looking for a bit more detail and resolution in the decal/instruction sheet. It looked photo copied.
Response from 1001hobbies
Dear Mr Gorman, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 4 out of 5
Order matches. Delay 2.5 weeks. In the current period it's good
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Rating: 4 out of 5
I was looking for a bit more detail and... I was looking for a bit more detail and resolution in the decal/instruction sheet. It looked photo copied.
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Response from 1001hobbies
Dear Mr Gorman, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 4 out of 5
Great service. Not the fastest but the communication is very good and they have a huge range of products.
A
Rating: 4 out of 5
Great hobby. The models are a big hit with my friends and family. The plans are very clear, and you have to be careful when building them.
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Rating: 4 out of 5
1001 Maquettes is a site with a lot of products, the choice is vast and the processing of orders and any problems is done quickly, seriously and efficiently. I sincerely recommend
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Rating: 4 out of 5
Order processed quickly and shipped on time.
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Rating: 4 out of 5
Nothing to complain about. Order received before estimated delivery date
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Rating: 4 out of 5
There were problems with the banking system, which your representative fixed promptly. Otherwise 5 stars.
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Rating: 4 out of 5
the only improvement would be a speedier service as it did seem a little slow
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Rating: 4 out of 5
At first I didn't receive my order (I then found out that there had been a routing problem). After two months I made a complaint and the product was returned to me free of charge. Thank you for your se
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Rating: 4 out of 5
easy assembly good quality
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Rating: 4 out of 5
Good reception very bi
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Rating: 4 out of 5
Despite an initial lack of information about the delivery time, the order was delivered within 11 days. I therefore recommend hobby
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Rating: 4 out of 5
With the colors of the quick supplied I can only paint the car with yellow color which was only remains of the paint of the Afrika Korps vehicles. 2 cans Jaune brillan [69] 1 Chêne satiné [71] 1 Bleu marine mat [77] 1 can Vert amande [77] 1 can Vert amande ? No reference
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Rating: 4 out of 5
Delivery issues I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct, the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe
Response from 1001hobbies
Dear Mr Touchard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
C
Rating: 4 out of 5
Good morning. the arrival of the package was faster than I expected. The packaging and conservation of the boat was perfect. The doubts that I expressed I could solve before your reply. I still thank you for not leaving me alone. On the other hand, I have not received satisfaction about the failure of the rudder servo, which had a broken cable. I do not rule out that it was my fault when I unpacked it but if I had not found it in a craft store that brought me home a similar model and repaired the original I do not know what I would have done. Happily I was able to enjoy the assembly and sailing this weekend.
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Rating: 4 out of 5
Simple fast
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Rating: 4 out of 5
Delivery issues I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct, the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe
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Response from 1001hobbies
Dear Mr Touchard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 4 out of 5
very reliable site fast shipping
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V
Rating: 4 out of 5
I Had not understood that I had to paint the Monoque shell
V
Rating: 4 out of 5
I ordered 2 books from there which were both shown as available. The order then stated that one of the two was backordered, which then took more than 14 days. However, when I asked by e-mail, I quickly received a polite and competent reply that my order would be delivered within the next week, which it was. In the meantime, the book in question was still listed as ""Available"". However, as the book was no longer available anywhere else, the whole thing is still acceptable for me, only the delivery times could be better managed.
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Rating: 4 out of 5
Efficient Great product and an efficient process in receiving it.
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Response from 1001hobbies
Dear Mr P Rivera, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 4 out of 5
Efficient Great product and an efficient process in receiving it.
Response from 1001hobbies
Dear Mr P Rivera, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 4 out of 5
Glue not supplied
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Rating: 4 out of 5
Long delivery time
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Rating: 4 out of 5
concerning my last order placed with you . there is nothing to report since it arrived very well protected and also well delivered to the date provided . continue c
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Rating: 4 out of 5
Good but no assembly instructions in French :so a little minus .merci Google!!!!
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Rating: 4 out of 5
No complaints but a delay in delivery due to colissimo
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Rating: 4 out of 5
Very nice model m But it's a shame we can't use it as a prop in the theater, more for collectors m
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Rating: 4 out of 5
Everything went nicely ordering and paying went well delivery time and it arrived in one piece so fine
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Rating: 4 out of 5
Fast deliveryproducts conform and well packaged
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