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Rating: 4 out of 5
Processing times a little long for the rest: RA
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 281 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
4 star reviews
Reset filtersA
Rating: 4 out of 5
The team was very reactive when I placed my order, despite a reluctant (new) credit card that had not yet been validated. And above all, the unavailability of certain items due to a lack of COVID""" staff was quickly remedied. In these troubled times, what more could you ask for?
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A
Rating: 4 out of 5
Hello I ordered a model boat on your site I had some questions and you answered them very quickly in writing. The parcel was delivered very quickly (in 34 days) and is very well packaged. I haven't opened it yet as it's a gift, but I don't think there's any problem. S
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Rating: 4 out of 5
Bonjour il manquait les peintures prévues à la commande que je n'ai toujours pas reçu( au 148 ou au 132) ainsi que d'un coffret de peintures acryliques Hakata en utilisant le code ADLER10 Offre valable jusqu'au 2 octobre 18h00) Merci de faire le nécessaire bonne journée Pascal
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G
Rating: 4 out of 5
Great shipping and packaging Unfortunately the product I received was not to my satisfaction Return costs are then unfortunately for yourself Otherwise fine contact with customer service
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V
Rating: 4 out of 5
Fast and good
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V
Rating: 4 out of 5
This is a quality kit but let down by flimsy and ill defined instructions. Diagrams are poor and the order of construction is not clear. Parts are of a high standard and the tyres (for both models-custom and stock) particularly good. So good kit but the instructions -on two sides of one sheet of paper-lack clarity.
G
Rating: 4 out of 5
The order went very well and the delivery could have been faster.
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V
Rating: 4 out of 5
I was a bit hesitant to place an order requiring overseas shipping from a shop new to me especially for a kit offered at a reasonable price which seemed out of availability everywhere else in the world. What I received was a mint-perfect kit well packaged for safe shipping delivered with amazing speed and overall wonderful service!!! Just plain WOW. Would give more than five stars if I could!!!!
A
Rating: 4 out of 5
Delivery time a bit long
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Rating: 4 out of 5
Delivered quickly and on time, but the rear spoiler is not at all centered in relation to the chest.
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A
Rating: 4 out of 5
Fast order same illustration as on the box Satisfied to have ordered on 1001 maquett
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Rating: 4 out of 5
Hello. It's a pity the shipping costs for Switzerland are a bit high. If you have a solution why not. Thank you
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Rating: 4 out of 5
The items are always there and the shipping is fast. I don't know how to select the product scale on the site though
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Rating: 4 out of 5
Serious follow-up of order on the occasion of a difficulty
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Rating: 4 out of 5
Nothing to report Service as expected
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V
Rating: 4 out of 5
Excellent customer service Excellent customer service! Ordered a jigsaw puzzle for my Mom. Had a problem with shipping (it was accidently shipped to me rather than my Mom, but this was a postal carrier error, not 1001 Modelkits error). Staff at 1001 Modelkits helped correct the mistake by refunding half of my shipping. Really appreciated that! Would order from here again.
Response from 1001hobbies
Dear Mr Landt Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 4 out of 5
Service was quick and they kept you updated on the tracking and arrival of your purchase. Good quality product but did find it a little expensive compared to other sites.
A
Rating: 4 out of 5
Excellent customer service Excellent customer service! Ordered a jigsaw puzzle for my Mom. Had a problem with shipping (it was accidentally shipped to me rather than my Mom, but this was a postal carrier error, not 1001 Modelkits error). Staff at 1001 Modelkits helped correct the mistake by refunding half of my shipping. Really appreciated that! Would order from here again.
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Response from 1001hobbies
Dear Mr Landt Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 4 out of 5
I have been very happy with the models... I have been very happy with the models and the service.
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Response from 1001hobbies
Dear Mr Webber Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 4 out of 5
It was given away The lucky person was very happy with the trailer and wants another one.
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A
Rating: 4 out of 5
when choosing an item on the site, information should be provided on availability - we discover the wait after the fact
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A
Rating: 4 out of 5
Positive point: a wide selection Negative point: the price of some models
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Rating: 4 out of 5
Just a small question mark about the transporter. But as for the rest, it's all part of the series.
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Rating: 4 out of 5
Hello a lot of choice. But a lot of products out of stock? Otherwise good. Thank you Fernando?
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V
Rating: 4 out of 5
I have been very happy with the models… I have been very happy with the models and the service.
Response from 1001hobbies
Dear Mr Webber Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 4 out of 5
Simple. They sent the wrong size/scale of tank track and they sent 2 sets of the wrong size track. Let's see how long it takes '1001' to correct. I sent back the two sets last week - October 8th 2020
A
Rating: 4 out of 5
Small delivery problem but overall excellent material
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Rating: 4 out of 5
No worries with the service. But above-average rates.
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Rating: 4 out of 5
Order complete and delivered in record time. Well done. Site highly recommended
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Rating: 4 out of 5
well satisfied
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A
Rating: 4 out of 5
very good transaction correct price and delivery See you soon for new orders Thank you A.PELL
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V
Rating: 4 out of 5
1001 models have an extensive range of quality models and give a prompt service but I have had to drop one star as they don't always prove to be the best on price.
A
Rating: 4 out of 5
process tres : rapididté - efficacité mais ... par contre prix des figurines parfois trop élevé et prix qui se modifieent suite à la visite précédente : donc j'ai acheté ailleurs .... benchm
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C
Rating: 4 out of 5
The shipping service is fast and effective. The product catalog is very wide, including the decals. I do not rate the fifth star for the prices as they are somewhat higher than those of other suppliers.
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Rating: 4 out of 5
Product conforms to my expectations delivery a little long but given the context I do not hold it rigueu
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V
Rating: 4 out of 5
Op 10 september 2020 artikel TU00366 besteld en betaald. Sinds 10 september staat het pakket bij PostNl als �aangemeld� maar vandaag 6 oktober nog steeds niets ontvangen. Op een mail van vrijdag 2 oktober j.l. geen enkele reactie. Als ik bel krijg ik een engels sprekende voicemail. Communicatie langs Trustpilot werkt wel want het pakket is vandaag 12 oktober na een stevige en harde review op 6 oktober geleverd. 1001 Modelkits: doe wat aan je klantencontacten via email of telefoon anders redt je het niet.
V
Rating: 4 out of 5
It took a little while for the order to be delivered.
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Rating: 4 out of 5
After a catastrophic first order, this site has made up for it. The prices are a little high but the service is there and it's imp
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V
Rating: 4 out of 5
Arrived in good time