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Rating: 4 out of 5
Despite my misplaced parcel, the shipping department reacted well and I finally received my m
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
4 star reviews
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Rating: 4 out of 5
Long delivery times
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Rating: 4 out of 5
Important choice of merchant site honest when it comes to stocks and delivery times good order tracking and prompt deliveries
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Rating: 4 out of 5
I received my products without any problem, despite an error in the references.
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Rating: 4 out of 5
The store has a super rich selection of interesting models! I have therefore already ordered at the beginning of Oct. The delivery took 25 weeks which was very long from my point of view Problem was that a color was not available and I only got a clarification on request otherwise Incheons would still be waiting for the order today!
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Rating: 4 out of 5
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
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Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 4 out of 5
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 4 out of 5
Very good and fast service for my last order. I am still waiting for my order DFFDZME88 and my decals for the boeing f4b yellow wing. I have returned the ones you sent me. Thank you and have a nice day
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Rating: 4 out of 5
Order dated 18 October delivered on 29 October. After an initial lack of information, everything went smoothly. The recipient is delighted with the gift. I recommend this s
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Rating: 4 out of 5
I received my models in perfect condition! Thanks to the protection of the bubble wrap and cardboard I have no complaints. I'm happy and I hope it will continue like this! I recommend this site to everyone. Best regards. Si
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Rating: 4 out of 5
good site and i will use again
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Rating: 4 out of 5
Without the problem with the delivery time I would have put five stars Cordialem
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Rating: 4 out of 5
Time taken too long never any reply to emails or phone calls which are inaudible due to the secretary breathing into her microphone. A bit disappointed
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Rating: 4 out of 5
The delivery time was respected and the order was handled in accordance with my expectations. A bien
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V
Rating: 4 out of 5
Everything went well with my previous orders (2 X)! I was always kept up to date by email and everything went well! In comparison, the items are always more expensive than elsewhere, but the selection is much better and I got a kit with the first order that is otherwise no longer available new. I was or am satisfied!
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Rating: 4 out of 5
Perfect. Arrived within the communicated time frame.
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Rating: 4 out of 5
Over a month for delivery It is a long time even in COVID times although the package arrives from France and I took advantage of free delivery having exceeded the spending threshold for it though! Otherwise great packaging on all products!
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Rating: 4 out of 5
Using Mondial Relay would greatly reduce shipping costs. Sincerely
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Rating: 4 out of 5
Delivery on time, product fairly well protected. The contents of the box correspond to the product description on the site, although I would have appreciated a few more details on the site: for example, the fact that the plane is delivered without decal glue. A word of warning: the complete model""to be assembled, glued, painted and decorated"" requires some structural work. For example, I had to drill some holes that are shown in the assembly instructions but not on the model. Overall satisfied
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Rating: 4 out of 5
the list of relay points is inaccessible (even with the F5 key)
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Rating: 4 out of 5
Processing times a little long for the rest: RA
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Rating: 4 out of 5
The team was very reactive when I placed my order, despite a reluctant (new) credit card that had not yet been validated. And above all, the unavailability of certain items due to a lack of COVID""" staff was quickly remedied. In these troubled times, what more could you ask for?
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Rating: 4 out of 5
An order that was delivered without accr
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Rating: 4 out of 5
The material really good and good quality really good the customer care too it only took a while to receive it.
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Rating: 4 out of 5
Hello I ordered a model boat on your site I had some questions and you answered them very quickly in writing. The parcel was delivered very quickly (in 34 days) and is very well packaged. I haven't opened it yet as it's a gift, but I don't think there's any problem. S
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Rating: 4 out of 5
Bonjour il manquait les peintures prévues à la commande que je n'ai toujours pas reçu( au 148 ou au 132) ainsi que d'un coffret de peintures acryliques Hakata en utilisant le code ADLER10 Offre valable jusqu'au 2 octobre 18h00) Merci de faire le nécessaire bonne journée Pascal
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Rating: 4 out of 5
Great shipping and packaging Unfortunately the product I received was not to my satisfaction Return costs are then unfortunately for yourself Otherwise fine contact with customer service
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Rating: 4 out of 5
Fast and good
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Rating: 4 out of 5
This is a quality kit but let down by flimsy and ill defined instructions. Diagrams are poor and the order of construction is not clear. Parts are of a high standard and the tyres (for both models-custom and stock) particularly good. So good kit but the instructions -on two sides of one sheet of paper-lack clarity.
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Rating: 4 out of 5
The order went very well and the delivery could have been faster.
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Rating: 4 out of 5
I was a bit hesitant to place an order requiring overseas shipping from a shop new to me especially for a kit offered at a reasonable price which seemed out of availability everywhere else in the world. What I received was a mint-perfect kit well packaged for safe shipping delivered with amazing speed and overall wonderful service!!! Just plain WOW. Would give more than five stars if I could!!!!
A
Rating: 4 out of 5
Delivery time a bit long
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Rating: 4 out of 5
Delivered quickly and on time, but the rear spoiler is not at all centered in relation to the chest.
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Rating: 4 out of 5
Fast order same illustration as on the box Satisfied to have ordered on 1001 maquett
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Rating: 4 out of 5
Hello. It's a pity the shipping costs for Switzerland are a bit high. If you have a solution why not. Thank you
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Rating: 4 out of 5
The items are always there and the shipping is fast. I don't know how to select the product scale on the site though
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Rating: 4 out of 5
Serious follow-up of order on the occasion of a difficulty
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Rating: 4 out of 5
Nothing to report Service as expected
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Rating: 4 out of 5
Excellent customer service Excellent customer service! Ordered a jigsaw puzzle for my Mom. Had a problem with shipping (it was accidently shipped to me rather than my Mom, but this was a postal carrier error, not 1001 Modelkits error). Staff at 1001 Modelkits helped correct the mistake by refunding half of my shipping. Really appreciated that! Would order from here again.
Response from 1001hobbies
Dear Mr Landt Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 4 out of 5
Service was quick and they kept you updated on the tracking and arrival of your purchase. Good quality product but did find it a little expensive compared to other sites.