Customer reviews of 1001hobbies

Correct, you can find just about anything you want and fast delivery.

They advertised and shipped the wrong item. Then they suggest I pay to return it then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.

Quick delivery

Very clear site Good search system Sometimes a little long...due I think to the many connections

The model kits are in good conditions... The model kits are in good conditions. The delivery was late by one day based on their target date of delivery. Was able to deliver it the following day even it was already very late in the afternoon at around 1700H.

The model kits are in good conditions.. The model kits are in good conditions.. The delivery was late by one day based on their target date of delivery. Was able to deliver it the following day even it was already very late in the afternoon at around 1700H.

everything as ordered

Great availability of models and fast delivery. The site is not super clear I can't filter by scale

Good! Arrived just in time. Order placed as gift for my nephew. Came nicely wrapped, and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.

Good! Arrived just in time. Order placed as gift for my nephew. Came nicely wrapped, and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.

Received without problems and reasonably fast

Order placed as gift for my nephew. Came nicely wrapped and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.

Very interesting price and delivery. Perhaps a more precise description of the products to avoid certain misunderstandings.

Perfect complete order reasonable delivery time careful packaging nothing to complain about!

Excellent choice of products. Delays and shipping costs a little high

Excellent product received on time 1 box was a bit dented and the figures were in a bag instead of neatly on a frame That gave the feeling that I had bought something 2nd hand

12-day delivery - a bit long, but the products are top-notch

Fast, careful delivery - shame that the labels hide the paint references.

Extensive product catalog. Reasonable delivery times.

Last time I gave them two stars and thought I was being generous. I can totally understand delays during the pandemic and, if they can finally, four months on, deliver something I thought impossible to find (which they did), I must say a thankyou. They get so many five stars, but too many one stars, suggesting a huge variation in perception. I would bet that an easy order, of readily available products, gets through in no time. Any problem though and the issue then becomes communication or the lack of. How often is that case anywhere? Even the standardised repeated replies, here on line, to the most favourable reviews, suggest a simple failure to communicate with customers. On this occasion though I got constant messages about delivery progress, for a product I had assumed impossible to find. Complete contrast to my previous experience. I will not judge them too harshly now, they have had problems with moving site I do know and there is some suggestion of a worldwide virus problem of some kind. Good luck folks.

I received the goods, but because it was an international delivery, it took longer than I expected. I have been unable to open the product for health reasons, butI trustit will be Ok

Punctuality 10 friendliness 10 packing arrived 5 you could devote a little more in packing the goods however satisfied thank you

Good preparation package well done but a little long lead time However I will continue with you thanks to the choice you offer

Shipping time too long

Delivered very quickly when the products are in stock and, having already dealt with the after-sales service, it is a pleasure to work with.

It was good that the low-cost version (without paint) was included here. And the delivery time (despite the need to restock) turned out to be reasonable.

The website was well organized and the purchase was delivered with efficiency. A very positive experience!

Very good service despite a difficult period for co

A lot of choicedelai fast for my first order and very lond for the second.Very satisfied with the accessories.

All good the only flaw in my opinion is the packaging that left a little to be desired Thank you

just what I expected

Superb selection and keenly priced. Dispatch was a little slow

The goods arrived safely I am satisfied

Hello, a little surprised by the quality of the package, pots of paint loose in an envelope in a small box, no better.

All good very punctual.

Prices a bit high but short time delivery and reliable products.

Excellent online store. I have made several purchases and have always been satisfied. Even when not in stock the times have been as originally quoted if not less. Wide selection.

An outstanding reactivity compared to my first order! I was delivered ahead of schedule. Thank you Laure Dar

Right on schedule

Very responsive site with very fast deliveries