Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Received what I ordered in a reasonable… Received what I ordered in a reasonable timeframe. However postage was a bit high for small bottles of Paint
Response from 1001hobbies
Mr Dedig, We thank you for your feedback and thank you for your trust. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Have a nice day customer service's 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2020
Delivery on time and parcel compliant. But I am still waiting for the delivery of my previous order placed 15 days ago. SOUBEYRAND GÃ
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2020
Received what I ordered in a reasonable... Received what I ordered in a reasonable timeframe. However postage was a bit high for small bottles of Paint
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Response from 1001hobbies
Mr Dedig, We thank you for your feedback and thank you for your trust. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Have a nice day customer service's 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2020
Package arrived in a timely manner Package arrived in a timely manner. The only issue was a couple of bayonets and one sword end was broken. Nothing much. I appreciate your wide inventory.
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Response from 1001hobbies
Mevrouw, meneer, Wij danken u voor uw opmerking en verontschuldigen ons voor dit incident. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we hebben er veel belangstelling voor! 1001hobby's klantenservice
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/07/2020
Package arrived in a timely manner Package arrived in a timely manner. The only issue was a couple of bayonets and one sword end was broken. Nothing much. I appreciate your wide inventory.
Response from 1001hobbies
Mevrouw, meneer, Wij danken u voor uw opmerking en verontschuldigen ons voor dit incident. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we hebben er veel belangstelling voor! 1001hobby's klantenservice
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 28/07/2020
Ordered a PE set for the Arizona in 1:200 scale. According to the item description, delivery would be on July 20th. So I waited. On the 20th the status was actually set to ""shipping is being prepared"". On the 21st the package went out and UPS number was provided. Received item via UPS on the 24th as announced via UPS. Shipment was probably from France. The packaging in the envelope of the PE set shows some signs of damage. Either the UPS courier had a bad day or the employee who packed the item. But otherwise the PE set is complete and in good condition. So the bottom line - ordered and received as 1001Modellbau.de had stated in the item description. Because of the packaging one star deduction otherwise it would have been 5.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2020
A little lack of information just after the purchase, but nothing serious. All you had to do was ask and the answer came very quickly. As for the rest, everything was fine.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/07/2020
Excellent online store of various models and accessories. You can also find models that are hard to find on the market. The only problem is the cost, which I find excessive in some cases.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/07/2020
Got what I ordered in a timely matter even with the covid going on took only a week from France to the states what more do you need
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2020
Very good! for it to be perfect it would be necessary to reinforce a little the packing of the parcels which are sometimes badly handled during their delivery!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2020
I am satisfied with the responsiveness of the after-sales service and the products received. Small downside: you have to be patient
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Verified Buyer
Rating: 4 out of 5
following a purchase from 26/07/2020
Arrived on time packed well very pleased with outcome will use again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2020
Nothing is perfect in this world...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2020
For my first order, a very long lead time, admittedly during the containment period, but lack of communication. A lot of improvement with the second order, both in terms of delivery time and availability of products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2020
No complaints. Order processed quickly and shipped just as fast
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/07/2020
Coincidentally this model is reasonably normally priced but I regularly come across aircraft kits that are 2x as expensive elsewhere good example is the Tamiya P28 Lightning1:48 scale costs at you €110- while everywhere else €65- To €69- as well as the AirfixMosquito scale 1:24 at julle far over the €200- while you m elsewhere can buy for half this strikes me with many of your packages why is this so? But ordered items from me are always very good and fast delivery so that is top With kind regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
It's a gift that hasn't yet been given to its recipient, so I can't say much more than that. Dice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2020
Delivery time a bit long
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/07/2020
I still have not used. I still have not used.
Response from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2020
I still have not used. I still have not used.
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Response from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/07/2020
It took much longer than the offer stated but 1001 Modellbau managed to deliver this very rare kit. And in perfect condition. I am thrilled.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 21/07/2020
Well done and thank you. Well done and thank you.
Response from 1001hobbies
Dear Crowley, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2020
Well done and thank you. Well done and thank you.
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Response from 1001hobbies
Dear Crowley, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2020
I was very upset when UPS sent me an... I was very upset when UPS sent me an email telling me my F-106 model had been delivered and UPS had not been seen on the street I live on. So I start a claim against UPS and the claim was denied because only the shipper can file a claim. On the third evening while I was working on the claim I received a phone call from someone 4 blocks away informing me that they had my shipment. It was addressed to me but had the wrong address on the package. This kind person researched my name and found my address and they were on the to deliver it. I checked the order and my mailing address was correct. Someone at the shippers end entered the wrong address. The model looks great but I will have to find a way to remove the decals and put the set I ordered on. I wish they produce the aircraft model without decals so customers then apply what they want on them.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/07/2020
I was very upset when UPS sent me an… I was very upset when UPS sent me an email telling me my F-106 model had been delivered and UPS had not been seen on the street I live on. So I start a claim against UPS and the claim was denied because only the shipper can file a claim. On the third evening while I was working on the claim I received a phone call from someone 4 blocks away informing me that they had my shipment. It was addressed to me but had the wrong address on the package. This kind person researched my name and found my address and they were on the to deliver it. I checked the order and my mailing address was correct. Someone at the shippers end entered the wrong address. The model looks great but I will have to find a way to remove the decals and put the set I ordered on. I wish they produce the aircraft model without decals so customers then apply what they want on them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2020
Received quickly Great I recommend A small downside everything is in English my son who is 9 years old is satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2020
Very satisfied as usual i. laure
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2020
Hello I'm still waiting for an order placed on 03.07.2020 but otherwise I'm generally satisfied with the services offered. The solido military range you offer is very disappointing.... these are not the solido of my childhood. Me
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/07/2020
The mould itself was good- the parts… The mould itself was good- the parts were of good quality and were an army green colour, making it easier to paint after assembling. However, it did not include decals. Also, the instructions omitted certain parts and were difficult to understand.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
The mould itself was good- the parts... The mould itself was good- the parts were of good quality and were an army green colour, making it easier to paint after assembling. However, it did not include decals. Also, the instructions omitted certain parts and were difficult to understand.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
Hello. Access to your site with a password that has to be reset each time. The rest ok. Sincerely
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Verified Buyer
Rating: 4 out of 5
following a purchase from 14/07/2020
Model review Good friendly staff very helpful
Response from 1001hobbies
Dear Smith, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. :) Customer service 1001 hobbies.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 14/07/2020
Service from 1001 hobbies was good Service from 1001 hobbies was good but what I bought was rubbish. I have bee flying radio control aircraft for over 40 years but made the mistake of buying a glider based on the description only to find that it appeared to be a very expensive toy and it went straight in the rubbish bin. You live and learn.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2020
Delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2020
Very good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2020
Service from 1001 hobbies was good Service from 1001 hobbies was good but what I bought was rubbish. I have bee flying radio control aircraft for over 40 years but made the mistake of buying a glider based on the description only to find that it appeared to be a very expensive toy and it went straight in the rubbish bin. You live and learn.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2020
Model review Good friendly staff very helpful
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Response from 1001hobbies
Dear Smith, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. :) Customer service 1001 hobbies.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2020
The box was in very poor condition so I have to check the contents for damage first. The packaging was perfect, but the box containing the model was crushed in more ways than one.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 10/07/2020
Top material Too bad the box was a bit broken But the material was still fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
well received just the delay a little longer than expected but maybe it was the deliverers fault
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