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Rating: 5 out of 5
very fast delivery
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 309 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
5 star reviews
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Rating: 5 out of 5
Thank you for your excellent service. Sincerely . G.Corba
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Rating: 5 out of 5
I am very happy with my delivery, I found the soldiers to be of very good quality and the delivery was very serious and very careful! ???????????? A
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Rating: 5 out of 5
fast and everything you need. thank you
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Rating: 5 out of 5
Despite the scheduled waiting time on the other hand I am satisfied with the purchase. I received a vintage Monogram kit one can say from the 1970s new undamaged and perfectly packaged. This does not happen all the time. Kind and professional. Thank you
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Rating: 5 out of 5
Nothing to say good quality model
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Rating: 5 out of 5
Product arrived earlier than expected call on my as soon as the
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V
Rating: 5 out of 5
Absolutely terrible service took over 14 days to arrive for items that fitted in a large envelope type package no updates it took them 5 days before it was sent from the day of my payment for the order the worst online shop I have ever used no way to realistically contact and when I did email no reply after 3 emails obviously they don�t care about their customers at all ! will not buy from again ever
V
Rating: 5 out of 5
Smooth transaction. Smooth transaction.
Response from 1001hobbies
Hans, Thank you for your comment . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
All perfect thank you!!!
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Rating: 5 out of 5
Products always undamaged and on time delivery. Maybe times a tad long but the situation due to the emergency would explain why. Otherwise I can only congratulate you Have a good evening and happy vacations to all m.d.
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Rating: 5 out of 5
Order very well tracked and delivered on time despite the health crisis. I am very satisfied with the site and the products available. I hope, however, that I'll be able to stock up on the range of products I need to extend the range of scenarios I play for my games.
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Rating: 5 out of 5
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V
Rating: 5 out of 5
Smooth transaction.
A
Rating: 5 out of 5
Smooth transaction. Smooth transaction.
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Response from 1001hobbies
Hans, Thank you for your comment . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
G
Rating: 5 out of 5
Clear webshop easy and fast
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Rating: 5 out of 5
Very satisfied with this new order. I'm looking for quality products and I found what I was looking for in the products I ordered. The delivery was fast.
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Rating: 5 out of 5
Fast order and receipt. Excellent service
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V
Rating: 5 out of 5
I did have a little delay but I was treated very well and will be a customer in the future. The range of products stocked is outstanding. All my modelling need at one supplier including accessories and books. Happy customer.
G
Rating: 5 out of 5
Fast deliveryproduct as described
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Rating: 5 out of 5
Excellent!
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G
Rating: 5 out of 5
All good and I am very satisfied
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V
Rating: 5 out of 5
Quick Quick, efficient service. Easy to find the product on line and response time with the correct product was great! Thanks!
Response from 1001hobbies
Ken, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
V
Rating: 5 out of 5
I am satisfied and would order again. I have seen some less than complimentary reviews of this company. Yes, they are in France - and that made no impact on my getting delivery of my order. Sure it took a few weeks, but there is the Atlantic Ocean to cross and honestly the supplies I ordered made it over here in reasonable time, the price was right, and I am quite satisfied.
Response from 1001hobbies
Dear David, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
V
Rating: 5 out of 5
1001 Hobbies was awesome 1001 Hobbies was awesome. Even though I was in the states they took the time to respond to me on any questions I had and were able to let me know when my models would be available. My box was slightly squished but I'm sure that has to do more so with the shipping than this company. Overall highly satisfied with the quality of customer support and prompt shipping. Thanks so much for fulfilling my order all away across the Atlantic.
Response from 1001hobbies
Dear CODY, We thank you for your comments and your trust. It is this kind of message that makes our job our passion. We insist on the fact that customer satisfaction is our priority - your feedback is therefore essential and we are very interested in your comments! Have a nice day the 1001 hobbies of customer service
A
Rating: 5 out of 5
excellent product
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Rating: 5 out of 5
I always find what I am looking for. Shipments are always perfect and arrive on time. Impeccable.
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Rating: 5 out of 5
in spite of the covid which caused delays the cd packages arrived and thank you for your efforts to satisfy me m
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Rating: 5 out of 5
Delivery very fast thank you good quality of supply thank you beauco
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Rating: 5 out of 5
All is Ok satisfied
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Rating: 5 out of 5
It would have been perfect if the parcel had not been delivered to the wrong ad
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V
Rating: 5 out of 5
received my 2 item order in good time but one item sent was completely different item to that that i ordered so very disappointed with this have tried contacting support there twice but no response yet over 2 dayssite does not seem to have proper complaints section so so far very disappointed with this companyitem ordered was british forces patrol and support group by airfix but got sent folland gnat instead that totally unacceptable
V
Rating: 5 out of 5
excellent , cheaper than iv seen , prompt dispatch , il be buying again , this site should be advertised more , better
V
Rating: 5 out of 5
Good communication great price
V
Rating: 5 out of 5
1001 modelkits got me parts for my Maverick vader. I've waited up to 8 with other shops, 3 weeks after ordering 1001 Models had delivered. Excellent service and competitive prices.
V
Rating: 5 out of 5
First time using 1001, but really pleased with the ease of ordering and speed of delivery post despatch. Whilst the are not the cheapest the kits arrived well packed to avoid damage. Will definitely use again.
V
Rating: 5 out of 5
Very fast shipping, even during pandemic.very communicative.
V
Rating: 5 out of 5
Fast efficient service and quality products.
V
Rating: 5 out of 5
all good does what it says on the tin.
V
Rating: 5 out of 5
Excellent service .... delivered within the stated timescales ... would use again. Not sure about all the negative reviews, my experience was good ...