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B
Rating: 3 out of 5
Good, but a bit messy to order
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
3 star reviews
Reset filtersN
Rating: 3 out of 5
Very clear communication, huge offer, on the expensive side
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
M
Rating: 3 out of 5
They would literally be better off without a custome service. I assume they use a terrible AI and have no quality control, otherwise i can not make sense of the conflicting messages i got. But everything arrived. Packaging was good, delivery fast. The fact that they only have upfront payment and not paypal made me very suspicious, but its not a scam.
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Response from 1001hobbies
Thank you so much for your feedback We're sorry you had a frustrating experience with our friend Charlie. We're always here to help our customers as best we can, even if that means our friend Charlie takes over after hours! We also invite you to contact us by e-mail with any questions or concerns outside our business hours. Thank you for your feedback, we appreciate it and strive to continuously improve our service.
N
Rating: 3 out of 5
No/ Few emails from you about the supply of the product. I had to go to your site to try and find some information. 6 months of waiting! -Even if it's not your fault.
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B
Rating: 3 out of 5
I regret that only after ordering and paying can I see that it is out of stock and delivery is weeks away.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
W
Rating: 3 out of 5
way too long delivery time
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
X
Rating: 3 out of 5
The order I bought did not correspond to the scale that was marked on the site. I have sent it back to you and am waiting for my money back.
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P
Rating: 3 out of 5
the last purchase had a problem with the shipping time to my home...
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P
Rating: 3 out of 5
I placed my order 3 weeks ago, and first you tell me that my order will be delivered soon, then you send me an email telling me that my parcel has not yet been shipped. I'm worried about the reliability of your service,
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R
Rating: 3 out of 5
It's hard to give an opinion when you're not told what it's about. On the seller's site? The online ordering process? Shipping? The delivery? The goods purchased?
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P
Rating: 3 out of 5
fast shipping - competitive prices
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G
Rating: 3 out of 5
Hello, what surprises me on your site is that as soon as the order is placed you debit my account, while on other sites, I am debited when I receive the goods.
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G
Rating: 3 out of 5
the problem has been with the delivery company, they should have left it at the place of delivery on Wednesday (before Holy Thursday) and at 18.46 they were (they say) at the store and did not leave it ...the store was open for sure but they took it to the warehouse until Monday April 1st.
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
M
Rating: 3 out of 5
The order was properly completed and delivered, but the DHL home delivery did not work well! The parcel was not left at the DHL drop-off point as usual, but was redirected to a pick-up station.
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N
Rating: 3 out of 5
Expected shipment time was promised to be 1 week since order - turned out to be almost a month! Goods and delivery were fine.
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P
Rating: 3 out of 5
Delivery time too long, but material of good quality and well packaged.
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J
Rating: 3 out of 5
It has arrived much later than announced. The rest is fine.
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J
Rating: 3 out of 5
Improve delivery dates.
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G
Rating: 3 out of 5
Correct products and competent prices, but excessive shipping costs and excessively long delivery times, as well as non-compliance due to over-delivery.
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T
Rating: 3 out of 5
Quality of the statue was good. Mine turned up arm had snapped off I emailed said about it got email back Getting hold of there supplier 2 weeks later still no reply. Was thinking of buying alot of the website no questioning if that's a good idea
A
Rating: 3 out of 5
Shipping times are very long. The items ordered were announced to be shipped within 1 week, they arrived after 20 days... I had to contact customer service to make sure they hadn't forgotten my order after 15 days without any news from them.
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S
Rating: 3 out of 5
Delay between order and delivery too long. Especially for a single item, even though it is advertised as available.
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A
Rating: 3 out of 5
the product ordered arrived intact, unfortunately, the collector's box was broken, and the shipment arrived very late
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L
Rating: 3 out of 5
Too much time between order and shipping and then it does not arrive at home but at the pickup point .
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D
Rating: 3 out of 5
I would like to find more items in my genre and less wait in package delivery.
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B
Rating: 3 out of 5
00945 offers about 50 euros less at o . I should have waited....
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B
Rating: 3 out of 5
The shipping was well done. The stickers were just way too small and thus not usable.
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Y
Rating: 3 out of 5
The parcel was in poor condition on delivery and the model was out of order. I think that the models are not sufficiently secured and protected in the cartons. This is the first time that this has happened. This is a really good site that will not prevent me from recommending it again.
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J
Rating: 3 out of 5
Very slow delivery! It's the 2'time I'm delivered in more than 3 weeks.... Otherwise great choice of parts. Thank you for allowing us to practice our passion.
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G
Rating: 3 out of 5
3 weeks to receive my order when on the site it said 1 week. otherwise the product is very good.
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J
Rating: 3 out of 5
Poor after-sales service
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J
Rating: 3 out of 5
Fast shipping but I received a damaged box but the package was intact.
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R
Rating: 3 out of 5
I'm still waiting for an answer concerning a lack of parts on a model plane at cost (+700 euros) I think it must be complete thank you
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C
Rating: 3 out of 5
Strange to receive an incomplete order when I receive an email warning me that the complete order had been shipped and that in the box there is no explanation or date of shipment of the complement.
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P
Rating: 3 out of 5
The delivery did not correspond to my order: I received a German cargo truck instead of my order for a Half TrackUS.
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C
Rating: 3 out of 5
Instead of two weeks we had to wait 5 weeks. Very disappointed and hesitated to recommend
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S
Rating: 3 out of 5
Good product, decent price, delivery time too long
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P
Rating: 3 out of 5
I didn't realise my order was coming from France, now I know why it took 2 weeks to arrive
C
Rating: 3 out of 5
Hello, I received the parcel, but there is no reference or name on the paint pots. When two colors look the same, how do you choose? Also, is this water-based paint? I'm a novice, I wanted to put all the assets on my side to make a beautiful model, but I see that it does not start very well. Sincerely
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G
Rating: 3 out of 5
Delivery time not respected. Almost three weeks to receive the items. But I was charged immediately!
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