Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Hello, Parcel received with two products instead of three as indicated on my order. No explanatory note.
What I find most annoying is to get a robot on the phone. No more real contact?
Too bad. A real shame.
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Daniela S.
Rating: 3 out of 5
following a purchase from 13/02/2024
All good in itself, but the shipping is very expensive (especially to the home) and the shipping time is also not without.
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Didier Q.
Rating: 3 out of 5
following a purchase from 02/02/2024
very long delivery times
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Jérôme D.
Rating: 3 out of 5
following a purchase from 17/02/2024
No reference on the jars
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André S.
Rating: 3 out of 5
following a purchase from 07/01/2024
Order received in good order.
It did take a very long time.
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Jose antonio R.
Rating: 3 out of 5
following a purchase from 12/02/2024
Well, they solved a problem but they questioned my word. They gave me a 5 euro voucher to buy that I could not use.
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Thierry F.
Rating: 3 out of 5
following a purchase from 03/02/2024
The box of "native natal" arrived completely crushed.
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Bruno M.
Rating: 3 out of 5
following a purchase from 11/02/2024
Not easy to visit the site. And payment problems
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Tano L.
Rating: 3 out of 5
following a purchase from 28/01/2024
Delivery took a long time Gift wrapping €2.50 for a piece of paper had expected something more luxurious Product also not as expected bit of cheap finish for that money Was difficult to find this model therefore end up here I do not think another time
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Jean-Pierre M.
Rating: 3 out of 5
following a purchase from 06/01/2024
I don't think the site is to blame for my disappointment with the quality of the ^product purchased...
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Pierre O.
Rating: 3 out of 5
following a purchase from 20/01/2024
Didn't receive the pack pictured: wood glue instead of plastic glue, paints unsuitable for the model.
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Math S.
Rating: 3 out of 5
following a purchase from 28/01/2024
It does take a lot of steps to get to the right page. Also if you want to see your own order. Although half of the items were already in stock there was a wait until everything was there. Items were shipped well and neatly. But customer service is Indian English speaking. !!!
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mario F.
Rating: 3 out of 5
following a purchase from 08/02/2024
It could be improved as graphics and how it's structured
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Marco P.
Rating: 3 out of 5
following a purchase from 13/02/2024
It is only mediocre because not even half of my order arrived
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René J.
Rating: 3 out of 5
following a purchase from 14/02/2024
I was unable to finalize my order because the site did not work properly. Order cancelled.
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Andreas P.
Rating: 3 out of 5
following a purchase from 29/01/2024
14 days delivery time for items in stock. This could be faster.
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Eric E.
Rating: 3 out of 5
following a purchase from 07/02/2024
Order received eventree due to transport I think .. one of the three boxes open and incomplete .. the other two items were supposed to be metal 15cm . I'm still looking for the metal and the corresponding size. Yes well disappointed ...
Delivery well respected ... A bon entendeur ...
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Adam D.
Rating: 3 out of 5
following a purchase from 29/01/2024
1001 hobbies state there in the UK but they are a French based company. service was ok was told parcel would be with me by 2/3 February got it by 5th was that down to the courier or from coming so far away .
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Christian F.
Rating: 3 out of 5
following a purchase from 04/02/2024
Unfortunately, one of the paint cans had opened during transportation.
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Stefano H.
Rating: 3 out of 5
following a purchase from 13/01/2024
The site offers a very wide range of products for modeling and collections in general but if you order something on preorder along with something in stock you may have to wait a long time so 6.5/10
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Philippe M.
Rating: 3 out of 5
following a purchase from 03/01/2024
For the second time, item delivered does not correspond to the order
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guy G.
Rating: 3 out of 5
following a purchase from 18/01/2024
parts are missing from the box, the parts are not numbered, I reported it by phone and was told I would be called back, no call back.
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Dennis V.
Rating: 3 out of 5
following a purchase from 13/01/2024
Nice site, some things hard to find, price interesting only on sale. But if they are on sale then they really are on sale
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Stéphane C.
Rating: 3 out of 5
following a purchase from 15/01/2024
Watch out for delivery times!!! Order placed on January 15 and received on February 3... I was impatiently waiting for glue, and had to wait for the last three pieces from their suppliers, which they didn't have in stock, so that I could place a single complete order. Other sites don't wait until they've received all the items before making the final shipment. A partial shipment would have been welcome... As for the rest, everything was ok and in order.
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Guy V.
Rating: 3 out of 5
following a purchase from 18/01/2024
IUHIKP%L
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Rene T.
Rating: 3 out of 5
following a purchase from 10/01/2024
Cheap seller of the item, shipping a little long and packaging damaged.
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JUAN LUIS B.
Rating: 3 out of 5
following a purchase from 17/01/2024
40 days to receive the order. In other occasions it has not been like this, but it is very delayed. The content, as expected
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jean-paul L.
Rating: 3 out of 5
following a purchase from 17/01/2024
delivery time much too long. when i ordered everything was in stock. more than 10 days for delivery much too long for me.
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Luc B.
Rating: 3 out of 5
following a purchase from 02/12/2023
Many delays.
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Antoine A.
Rating: 3 out of 5
following a purchase from 05/01/2024
Thank you for the fast delivery
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gianluca P.
Rating: 3 out of 5
following a purchase from 16/01/2024
The poor choice of courier company, with slow delivery and various excuses penalize my review
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jean-claude S.
Rating: 3 out of 5
following a purchase from 16/01/2024
assembly instructions are in English.
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Klaus S.
Rating: 3 out of 5
following a purchase from 04/01/2024
Long delivery time. Model is okay, box is torn. Handling of the complaint bureaucratic.
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Manuel N.
Rating: 3 out of 5
following a purchase from 21/12/2023
Regular
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bruno F.
Rating: 3 out of 5
following a purchase from 15/01/2024
lack of explanation in French on the construction of the model - also disappointed with the size of the model. Nothing to say about 1001Hobbies - delivery as ordered.
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Jean-Paul L.
Rating: 3 out of 5
following a purchase from 27/12/2023
Long waiting times
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Nathalie A.
Rating: 3 out of 5
following a purchase from 10/12/2023
Correct delivery: After a slight hitch due to an unforeseen restocking problem, the item finally arrived before Christmas.
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Cristiano D.
Rating: 3 out of 5
following a purchase from 16/12/2023
The packaging of the 'item ordered was poor, the package containing the item jolted inside the box because there was only a sheet of paper as padding.
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Matilde B.
Rating: 3 out of 5
following a purchase from 18/12/2023
The package took a long time to arrive and the tracking was also lost for a long time by customer service who could not inform me of the location of my package. In any case, the package arrived, albeit very late, at its destination and complete with everything.
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Toni F.
Rating: 3 out of 5
following a purchase from 30/11/2023
Delivery times far too long!
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