English 
L
Rating: 4 out of 5
Excellent seller recommended
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
4 star reviews
Reset filtersU
Rating: 4 out of 5
Long delivery time, a second ordered book has not yet arrived, but ordering is easy and good offers. Friendly approach to customers. Thank you
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
S
Rating: 4 out of 5
I bought tamiya paint pots ... nothing to say about the site's service. On the other hand, the manufacturer has found nothing better than to stick labels on the color reference ... so impossible to distinguish one gray from another gray. Not very clever on tamiya's part and 1001 hobbies should react.
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Response from 1001hobbies
Thank you for your detailed feedback! We understand your frustration regarding the labels stuck on the color references. We have already made a request to Tamiya on this subject, but unfortunately have not received a positive response. We will continue to monitor this situation and keep you informed if we receive a solution.
I
Rating: 4 out of 5
Very fast shipment, everything correct
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Response from 1001hobbies
Thank you for your review! We are glad to hear that the shipment was fast and everything arrived correctly. If you need anything else in the future, don't hesitate to contact us, see you next time!
P
Rating: 4 out of 5
All well received, well packaged! Surprised, however, that I needed to restock when I had only chosen items in stock on the site! Domagel, that lengthened the delivery time!
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Response from 1001hobbies
Thank you for your feedback! We are pleased that your order arrived safely and well packaged. We apologize for the unexpected restocking and additional delay. Please do not hesitate to contact us at [email protected] if you have any questions or suggestions. We hope to see you soon!
H
Rating: 4 out of 5
Exactly what was agreed upon happened. Only, the miniature city I ordered turned out to be much, much smaller than the website suggested.
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D
Rating: 4 out of 5
Had some error with the order, but very nicely resolved by customer service Always neatly packaged and delivered
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F
Rating: 4 out of 5
buying models: lots of choice and good prices. Fairly fast shipping. Packages of average quality (poorly sealed boxes and lack of protection inside).
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Response from 1001hobbies
Thank you for your detailed feedback! We're delighted that you were satisfied with the choice and prices of the models. As far as packaging is concerned, we are taking note of your comments to improve the quality of the packages. If you have any further questions or suggestions, please do not hesitate to contact us at [email protected]. We hope to hear from you soon!
T
Rating: 4 out of 5
Unfortunately a long delivery time! But is delivered as described @
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Rating: 4 out of 5
received everything well. did take a while.
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C
Rating: 4 out of 5
Delivery was delayed due to a customs problem.
Otherwise it was delivered very quickly.
A large number of references....
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Otherwise it was delivered very quickly.
A large number of references....
Response from 1001hobbies
Thank you for your feedback! We're sorry for the delay due to customs, but happy to hear that delivery was quick once the problem was sorted out. We appreciate your mention of our wide choice of references. See you soon for new orders!
M
Rating: 4 out of 5
Large number of references, but high price!!!!
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Response from 1001hobbies
Thank you for your comment! We are glad that you find a wide variety of references on our site. We understand that price can be an important factor, and we are continually working to offer quality products at competitive prices. We appreciate your feedback and hope to continue to be your choice for future purchases!
J
Rating: 4 out of 5
so far so good, very good to very early.
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Response from 1001hobbies
Thanks for your feedback! We're glad everything has gone well so far. See you soon for new orders!
A
Rating: 4 out of 5
took a month to receive but. was well worth it - I am in the USA
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
T
Rating: 4 out of 5
Initially the delivery took longer than agreed, after contact the deliveries were there quickly.
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D
Rating: 4 out of 5
Delivery took 6 weeks, but finally arrived. Kit (from Czech Master Resin) has painting guide but no instructions, at first I was baffled by two parts (turned out to be pilot's seat and joystick).
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
T
Rating: 4 out of 5
Well received
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Response from 1001hobbies
Thanks for your feedback! I'm glad everything arrived safely! See you soon for your next order!
J
Rating: 4 out of 5
They have a large catalog and you receive what you buy. Sometimes it takes a little while, but well, there are products that come directly from China.
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Response from 1001hobbies
Thank you for your comment and understanding. We are glad to hear that you are satisfied with the catalog and the quality of our products. We understand that delivery times may vary, especially for imported products. We appreciate your patience and hope to continue offering good products in the future, see you soon!
A
Rating: 4 out of 5
Serious
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Response from 1001hobbies
Thank you for your comment! We are delighted that you have appreciated our reliability. See you soon!
A
Rating: 4 out of 5
Packaging was sloppy half-open box,the model boxes were not sealed,otherwise it was complete
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P
Rating: 4 out of 5
Good product and fast. Thank you
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Response from 1001hobbies
Thanks to you for your feedback! We are glad to hear that you are satisfied with the product and the speed of delivery, we hope to see you again soon!
A
Rating: 4 out of 5
For multiple orders, I would like to be able to combine orders to reduce shipping costs.
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Response from 1001hobbies
We understand the importance of being able to combine orders in order to reduce delivery costs, especially for multiple orders. Please do not hesitate to contact our customer service team, who may be able to offer you a solution for your orders.
D
Rating: 4 out of 5
No problems except this harassment after the purchase by messages that were on a first-name basis (origin???)
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Response from 1001hobbies
Thank you for your feedback! We apologize for the intrusion of the messages that bothered you after your purchase. We fully understand that this can be unpleasant. We will take steps to avoid this in the future and ensure that our communications are more appropriate. Thank you again for your patience and feedback.
H
Rating: 4 out of 5
Delay and misunderstanding at the time of purchase (presentation of a box of additional details of a Honda as a "complete car"...WARNING therefore
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Response from 1001hobbies
Thank you for your feedback and comments! We apologize for the confusion at the time of purchase. We have taken note of your comment in order to improve the presentation of our products and avoid such misunderstandings in the future. We appreciate your vigilance and hope that you will give us the opportunity to fully satisfy you with your next purchases.
E
Rating: 4 out of 5
A good choice of models and accessories
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Response from 1001hobbies
Thank you very much for your positive feedback! We're glad you found our selection of models and accessories interesting. Don't hesitate to come back and discover our new arrivals!
V
Rating: 4 out of 5
The order did not arrive complete because one of the pieces had been separated to send it when they received it, it seems that it was late. They sent it separately and free of charge.
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Response from 1001hobbies
We are very sorry to hear that your order did not arrive complete at first. We appreciate your understanding about the delay in the part and are glad to hear that it was shipped at no additional cost. We want to make sure that your shopping experience is always satisfactory, so we take your feedback into account to improve our service. If you need anything else, please don't hesitate to contact us, thank you for your patience!
P
Rating: 4 out of 5
Pleasant and very professional telephone reception to resolve an order number error due to my haste in filling in the form.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that our team was able to resolve your concern quickly, professionally and courteously. Please don't hesitate to contact us again, we'll be happy to help!
N
Rating: 4 out of 5
Bit chaotic not to find anything, but plenty of information about products.
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Response from 1001hobbies
Thank you for your feedback! We understand that sometimes it can be difficult to quickly find what you are looking for. We take your comment seriously and will try to improve the site's navigation and structure to make it easier for you to find products. Glad you were able to find enough information anyway!
L
Rating: 4 out of 5
products as described and reasonable prices, but very long delivery times (2 months)
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the products meet your expectations and that you find our prices reasonable. However, we apologize for the longer-than-expected delivery time. Please be assured that we are doing our utmost to improve this point. We hope your next experience will be even quicker!
J
Rating: 4 out of 5
Bonjour . commande -.envoi court délai ; nombreux choix et accueil téléphonique professionnel .
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Response from 1001hobbies
Hello and thank you very much for your feedback! We're delighted that you liked the diversity of our choices, as well as the speed of shipment and telephone reception. Your satisfaction is our priority, and we'll always be there to help you. See you soon!
J
Rating: 4 out of 5
Experience and reliability.
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Response from 1001hobbies
Thank you for your trust! We are glad to hear that your experience was satisfactory. We are here to help you whenever you need it, we hope to see you again soon!
K
Rating: 4 out of 5
Everything is fine.
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that everything was to your satisfaction. See you next time!
M
Rating: 4 out of 5
Shipment a little longer than competitors: obviously they don't have much stock.
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Response from 1001hobbies
We apologize for the longer-than-expected delay. We understand that this can be frustrating. We are constantly working to improve our delivery times and inventory management. Thank you for your patience and understanding. Please do not hesitate to contact us if you have any questions or specific requirements regarding your order.
E
Rating: 4 out of 5
in general, everything is fine
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Response from 1001hobbies
Thank you for your comments. We are glad that everything went well overall. If you need anything for a future order, please don't hesitate to contact us!
M
Rating: 4 out of 5
Fine
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Response from 1001hobbies
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T
Rating: 4 out of 5
The delivery took longer than expected and my address was not given correctly but the support was able to solve the problem in time and the package arrived undamaged so everything was great except for the delivery time.
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Response from 1001hobbies
I am sorry to hear that there was a delay in delivery and an address error. However, I am pleased that the support team was able to solve the problem quickly and that the parcel arrived undamaged. We will continue to work on improving delivery times. Thank you for your understanding and patience!
E
Rating: 4 out of 5
Quite satisfied!
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Response from 1001hobbies
Thank you for your feedback! We're glad you're satisfied. If you have any suggestions or questions, please let us know. We hope to see you soon!
J
Rating: 4 out of 5
it's the first time I've made this kind of miniature, because before I only made car or boat models. well, I'm not disappointed.
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Response from 1001hobbies
It's great that you've tried the figurines! If you need any advice for this new adventure, don't hesitate to ask me.
J
Rating: 4 out of 5
A valuable source of supply for model making.
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Response from 1001hobbies
Thank you for your feedback! We're happy to be a valuable resource for your modeling needs. Please come back again to discover even more products and new products.
P
Rating: 4 out of 5
Average navigation, products ok
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Response from 1001hobbies
Thank you for your feedback! We're glad you were satisfied with our products. We will take into account your comment on navigation to continue to improve the shopping experience. Don't hesitate to come back for your next purchases!