Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Thank you very much for your positive comment! We are happy that the products were to your liking and arrived without any problems. See you soon for a new order!
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Erick N.
Rating: 4 out of 5
following a purchase from 10/11/2024
Interesting promotion, parcel delivered on time, a little damaged but not the model.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you were interested in the promotion and that the model arrived in good condition, despite the slightly damaged packaging. We'll be taking note of your comments on the packaging in order to improve. See you soon for a new order!
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frederic M.
Rating: 4 out of 5
following a purchase from 03/11/2024
My order arrived incomplete. I hope to receive the rest soon.
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Response from 1001hobbies
We apologize for the inconvenience. Please be assured that we will do our utmost to ship you the missing items as soon as possible. Thank you for your patience and understanding.
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Dennis K.
Rating: 4 out of 5
following a purchase from 28/10/2024
Always neatly delivered Customer service is top! Definitely order again
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Response from 1001hobbies
Thank you for your great feedback! We're glad you're happy with our delivery and customer service. We look forward to serving you again on your next order!
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Philippe G.
Rating: 4 out of 5
following a purchase from 23/10/2024
Navigation is not always easy when you want to go back. You have to start from the beginning. But maybe I missed a step?
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Response from 1001hobbies
Thank you for your feedback! We apologize for the inconvenience. It's possible that navigation can be improved. Please check if your browser is up to date or try another method to return to the previous page. We'll take note of your comment to optimize your experience.
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Carlos T.
Rating: 4 out of 5
following a purchase from 04/11/2024
Shipping a little long for a store in my own country.
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Response from 1001hobbies
We are sorry to hear that you experienced a delay in your shipment. We appreciate your understanding and are constantly working to improve delivery times. If you have any specific concerns about your order, please do not hesitate to contact us and we will be happy to assist you.Thank you for your patience!
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Christian A.
Rating: 4 out of 5
following a purchase from 10/11/2024
No Reviews
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Response from 1001hobbies
Thank you for your feedback. If you have any questions or would like to share your impressions in more detail, please don't hesitate to contact us. We're here to help!
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Alejandro L.
Rating: 4 out of 5
following a purchase from 07/11/2024
Good deal, and fast, delighted.
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that you are satisfied with the treatment and the speed of the service, we hope to see you again soon!
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Deirdre R.
Rating: 4 out of 5
following a purchase from 30/10/2024
My only issue was shipping. The box came destroyed. Semi taped by USPS on one end and totally open on the other. I was worried as I opened thinking the smaller items had plenty of room to slip out, but to my delight, the order was intact. It had a good amount of brown packaging paper. I’m sure that is why nothing was able to escape. Im are my grandson will enjoy completing this model.
Response from 1001hobbies
Thank you for sharing your feedback! We're sorry to hear about the condition of the box upon arrival. It's great to know that despite the packaging issues, everything arrived intact and your order was well protected with the packaging paper. We hope your grandson enjoys completing the model! If you need anything else, feel free to reach out.
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Jacqueline D.
Rating: 4 out of 5
following a purchase from 04/11/2024
The delivery was a little long, but I received it well. However, the battery assembly is faulty, the wires are reversed, so I had to cut the wires and adapt them to my device with tape (comparison made with the original product).
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Response from 1001hobbies
Thank you for your detailed feedback . Your satisfaction is our top priority!
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Roberto G.
Rating: 4 out of 5
following a purchase from 23/10/2024
Great service, excellent communication and marked professionalism.
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Response from 1001hobbies
Thank you so much for your feedback! We are happy that you are satisfied with our service, communication and professionalism. We remain at your disposal for any other needs!
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André L.
Rating: 4 out of 5
following a purchase from 17/09/2024
The scales of the models are not always marked, but there is great diversity.
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Response from 1001hobbies
Thank you for your feedback! We've taken careful note of your comment about the lack of clear indication of scales on certain models. This is an important point, and we'll be working on improving it to offer even greater transparency. In the meantime, we're delighted that you like the diversity of our offer! If you have any other suggestions or questions, please let us know. We hope to see you soon!
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loane L.
Rating: 4 out of 5
following a purchase from 05/11/2024
Great! Some parts are quite fragile and can't be twisted ad infinitum: you have to get the hang of it pretty quickly. Also, the coloured coatings flake off easily if you make a wrong move, which adds a little challenge.
Very fun to make and easy-to-follow instructions!
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Response from 1001hobbies
Thank you for your detailed feedback! We're delighted that you enjoyed the experience, despite the minor challenges encountered with some parts. It's true that some models can require a little care, but that's also part of the charm of the assembly! ️ Don't hesitate to let us know about your next creations, and see you soon for new adventures!
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Patrick G.
Rating: 4 out of 5
following a purchase from 24/10/2024
1001 has nothing to do with it, but I'm unhappy with the product: for 300 euros, it doesn't come with metal barrels or mats, even though they appear in the assembly photos.
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Response from 1001hobbies
Thank you for your feedback and we understand your disappointment. We are sorry that the product did not meet your expectations. Although we are not responsible for any differences between the assembly photos and the final product, we encourage you to contact our customer service department to find a solution. We're always here to help you solve this kind of problem. Thank you for your understanding!
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Anneke B.
Rating: 4 out of 5
following a purchase from 27/10/2024
Neat delivery , nice product at a good price. Delivery took a little longer than expected
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Response from 1001hobbies
Thank you so much for your feedback! Glad to hear you're happy with the product and price. We are doing our best to make delivery faster, and we hope the next experience is even smoother!
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Christian P.
Rating: 4 out of 5
following a purchase from 02/10/2024
Despite some delays for the 1st order I think tuot will be fine afterwards.
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Response from 1001hobbies
Thank you for your feedback! We understand that delays can be frustrating, but we do our best to constantly improve our services. We hope your next orders go smoothly. Please do not hesitate to contact us again if you have any questions or need any assistance. We hope to see you soon!
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Giorgio P.
Rating: 4 out of 5
following a purchase from 29/09/2024
AAA+++ ALL OK!
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Response from 1001hobbies
Thank you for the awesome feedback! We're thrilled everything went smoothly. Looking forward to your next order!
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Pascale P.
Rating: 4 out of 5
following a purchase from 06/10/2024
No problems with delivery
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Response from 1001hobbies
Thank you for your positive feedback! We're glad the delivery went well. If you have any further questions or needs in the future, please do not hesitate to contact us. We hope to hear from you soon!
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rene M.
Rating: 4 out of 5
following a purchase from 03/09/2024
perfect in that I find models that I like .
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you've found some layouts you like. If you have any specific requests or are looking for something in particular, please let us know. We're here to help!
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Alice T.
Rating: 4 out of 5
following a purchase from 15/09/2024
Good.
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Response from 1001hobbies
Thank you for your brief feedback! If you have any questions or need anything else, just let us know. We are here for you!
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François B.
Rating: 4 out of 5
following a purchase from 10/10/2024
Delivery times are not always respected and yet we pay transport costs according to the dates announced.
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Response from 1001hobbies
Thank you for your feedback. We understand your frustration and apologize for any inconvenience related to delivery times. We make every effort to meet deadlines, but there may be unforeseen circumstances that affect delivery. We will pass on this information to improve our service. Your experience is important to us, and we appreciate your patience. If you have any further questions or require assistance, please do not hesitate to contact us.
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Sylvette B.
Rating: 4 out of 5
following a purchase from 24/10/2024
More detailed opinion on the contents of the boxes. The model will be very expensive
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Response from 1001hobbies
Thank you for your feedback! We understand that the price of some models may seem high, especially for models requiring several accessories or additions. Your suggestions for a more detailed description of the contents are valuable and will enable us to improve our customers' experience. If you have any questions about our products, please do not hesitate to contact us!
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Angelique C.
Rating: 4 out of 5
following a purchase from 03/11/2024
I haven't used it yet, but it looks fine to me.
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Response from 1001hobbies
Thank you for your message! Don't hesitate to share your opinion with us once you've tested the product. See you soon and enjoy your discovery!
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John W.
Rating: 4 out of 5
following a purchase from 01/10/2024
Could of used better tracking. Overall not bad. Package was slightly crushed. It wasn't shipper fault. It was USPS issue.
Response from 1001hobbies
Thank you for the feedback! We’re glad the overall experience was positive, though we’ll definitely look into ways to improve tracking for smoother updates. Sorry to hear about the packaging mishap with USPS – we’ll keep striving to make sure your orders arrive safely. Looking forward to serving you again!
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Roberto S.
Rating: 4 out of 5
following a purchase from 30/10/2024
ONE PRODUCT WAS GOOD AND ONE WAS NOT SO GOOD
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Response from 1001hobbies
Thank you for your feedback! We are glad that one product was satisfactory. We apologize if the other did not meet your expectations. If you need assistance or would like to talk about the product, we are here to help!
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Eric M.
Rating: 4 out of 5
following a purchase from 01/10/2024
order conforms, received J24
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Response from 1001hobbies
Thank you for your feedback! We are pleased that your order arrived in good condition. Please do not hesitate to come back to us if you have any further questions or needs. We hope to see you soon!
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laurent V.
Rating: 4 out of 5
following a purchase from 29/10/2024
Fine
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Response from 1001hobbies
Thanks for your feedback!
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Arjan K.
Rating: 4 out of 5
following a purchase from 09/10/2024
The website is fine
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Response from 1001hobbies
Thank you for your positive feedback! Glad to hear you're happy with the website. If you need help with anything, feel free to let us know. Have fun shopping!
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Gianluca S.
Rating: 4 out of 5
following a purchase from 22/10/2024
Everything arrived well packed.I had to wait for them to source the material,luckily it was three items.All good
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Response from 1001hobbies
Thank you for your review! We are happy that everything arrived well and well packaged. We apologize for the wait in getting the materials, but we're glad everything turned out well in the end! We look forward to your next purchases!
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Vincent L.
Rating: 4 out of 5
following a purchase from 07/07/2024
Two items out of three have arrived. Waited a very long time (3 months) for the order to be restocked but there are none left. T.T But well it's refunded. :-]
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Response from 1001hobbies
Thank you for your feedback! We're sorry to hear that your order took so long and that some items were out of stock. However, we are pleased that the refund has been processed. If you need any further assistance or would like to order any other items, please do not hesitate to contact us. We hope to see you soon!
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Philippe C.
Rating: 4 out of 5
following a purchase from 19/10/2024
Compliant product To be seen during installation Delivery cost to be optimized
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the product complies. We'll take note of your remark about the delivery cost to optimize it in the future. Don't hesitate to come back to us after the installation to give us your opinion! See you soon!
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Guillermo D.
Rating: 4 out of 5
following a purchase from 18/10/2024
As for the order itself, no problem. However, one of the ordered models, the LATECOERE 298 of the Special Hobby brand, is of very bad quality, the plastic molding is very poor, with many burrs, without numbering, without precise indications of its location, etc.
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Response from 1001hobbies
We would like to thank you for your comments. We are glad to hear that there were no problems with the order in general, but we regret that the quality of Special Hobby's LATECOERE 298 model did not live up to your expectations. We have taken your comments about the molds and lack of instructions into consideration. Thank you for sharing and if you need help or have any other concerns, please don't hesitate to contact us, we are here to help!
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Massimiliano F.
Rating: 4 out of 5
following a purchase from 14/10/2024
Great packaging, pretty fast shipping
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Response from 1001hobbies
Thank you for your review! We are happy that the packaging was great and the shipping was fast. We look forward to your next purchases!
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thierry P.
Rating: 4 out of 5
following a purchase from 07/09/2024
Good, no problems to report, except for a slightly long delivery date.
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Response from 1001hobbies
Thank you for your feedback! We're happy that everything went well, despite the sometimes long delivery times. We'll do our best to make the best of it! See you soon for new orders!
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Markus S.
Rating: 4 out of 5
following a purchase from 07/10/2024
It was my first order. I was satisfied and it arrived within the specified time frame.
If I need something again I will order again.
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Response from 1001hobbies
Thank you for your trust and your positive feedback! We are very pleased to hear that your first order was to your satisfaction and was delivered on time. We look forward to welcoming you again for your next order!
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Fabio G.
Rating: 4 out of 5
following a purchase from 11/10/2024
Everything arrived perfect even though the package was a little broken and crushed the contents were perfect
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Response from 1001hobbies
Thank you for your feedback! We are glad that the contents arrived in perfect condition, although we are sorry that the package was a bit damaged. We will do our best to improve the packaging in the future. We look forward to your next purchases!
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Christian J.
Rating: 4 out of 5
following a purchase from 19/10/2024
Wide selection, fast delivery
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you appreciate our wide selection and fast delivery! See you soon for more purchases!
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Steffen R.
Rating: 4 out of 5
following a purchase from 07/09/2024
After 30 years as a trained letter carrier...with a lot of experience...I was very very skeptical about this purchase! But everything is fine!
Goods arrived and super as described! Shipment came logically very delayed somewhere from abroad... But a very great packaging as a package with decent shipping. By DHL international parcel! No tracking package with insurance and so on... Everything went well! Best regards from Neindorf / Börde
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Response from 1001hobbies
Best wishes to Neindorf! It's wonderful to hear that everything went well despite your skepticism! We are glad that the goods arrived safely and that you are happy with the packaging and shipping. A big thank you for your trust and we look forward to your next visit! All the best from our team!
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Dario F.
Rating: 4 out of 5
following a purchase from 03/10/2024
Serious professional team hobbies 1001 rich in items and brands,good.
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Response from 1001hobbies
Thank you so much for your words! We are glad that you appreciated our seriousness and professionalism, as well as our wide range of items and brands. We hope to see you again soon on Hobbies 1001!
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Mickaël F.
Rating: 4 out of 5
following a purchase from 19/10/2024
Box a little crushed
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Response from 1001hobbies
Thanks for your feedback! Sorry to hear that the box arrived a little crushed. We'll take your comment into account to improve our packaging in the future. See you soon!
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