Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I waited for the second part of my order for over a month. However, you always responded to my follow-ups, which is good, but still.... Thank you.
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Response from 1001hobbies
Hello Didier,
Thank you for your feedback. We understand your frustration regarding the delivery delay and we apologize for this inconvenience. Your satisfaction is our priority, and we are doing everything we can to improve our services. We are glad that you appreciated our responsiveness and remain at your disposal for any questions or needs.
Best regards,
The 1001hobbies team
S
Steve M.
Rating: 4 out of 5
following a purchase from 27/04/2026
Everything went smoothly.
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Luis Fernando L.
Rating: 4 out of 5
following a purchase from 03/05/2026
This time the shipment has been quick
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Rowan M.
Rating: 4 out of 5
following a purchase from 20/03/2026
What I ordered, good quality, a bit slow arriving.
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Jim F.
Rating: 4 out of 5
following a purchase from 03/04/2026
it took a while, but eventually my order arrived well.
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Rémy M.
Rating: 4 out of 5
following a purchase from 03/03/2026
A bit of a long wait to finally learn that an item is permanently unavailable... Nevertheless, a satisfactory solution proposed by 1001 hobbies, so a positive shopping experience
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Response from 1001hobbies
Dear Rémy,
We sincerely thank you for your feedback and are delighted that you found a satisfactory solution despite the wait. We strive to improve our service to minimize this kind of inconvenience in the future. Your opinion is valuable to us and helps us serve you better.
Best regards,
The 1001hobbies team
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joseph S.
Rating: 4 out of 5
following a purchase from 30/03/2026
Not bad selection but still a bit expensive
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Response from 1001hobbies
Hello Sartori,
Thank you for your review and we are glad that you found a wide selection on our site 1001hobbies.
We understand that prices may seem high, and we strive to offer quality products.
We wish you an excellent day.
Sincerely,
The 1001hobbies team
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Vawter F.
Rating: 4 out of 5
following a purchase from 20/04/2026
Some preorders take forever, but that’s the nature of Gunpla! Good shop, with nice service! I do wish they had a broader selection of gunpla and would be able to offer more decals, and p-Bandai.
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Marcos G.
Rating: 4 out of 5
following a purchase from 13/04/2026
Received well although they made a mistake with a product
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Josiane P.
Rating: 4 out of 5
following a purchase from 23/04/2026
Fast shipping and well-protected merchandise
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Response from 1001hobbies
Response being generated
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Dominique N.
Rating: 4 out of 5
following a purchase from 05/03/2026
After many difficulties related to the creation of my account and the challenge of obtaining certain products that were out of stock, I received my order which was processed and delivered correctly.
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Response from 1001hobbies
Hello Dominique,
Thank you for sharing your experience on our site 1001hobbies. We are pleased to learn that your order was processed and delivered correctly. However, we are sorry for the difficulties encountered during the creation of your account and regarding the availability of products. Your feedback is valuable to us and we strive to improve our service. Please do not hesitate to get back to us if you have any questions or suggestions.
Best regards,
The 1001hobbies team.
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Fabien M.
Rating: 4 out of 5
following a purchase from 18/04/2026
Efficient delivery, products conforming to expectations and the description on the 1001Hobbies site
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Ayham A.
Rating: 2 out of 5
following a purchase from 31/03/2026
Shipping took way too long even though I had premium shipping.
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Response from 1001hobbies
Hello Ayham,
Thank you for your feedback. We are sorry to hear that the shipping duration did not meet your expectations, despite the premium shipping. We are constantly working to improve our service and will review your concern internally. Thank you for your understanding.
Best regards,
Your 1001hobbies team
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Gilles M.
Rating: 4 out of 5
following a purchase from 12/04/2026
Impeccable
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Bertrand D.
Rating: 4 out of 5
following a purchase from 14/04/2026
Very good
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Frans V.
Rating: 2 out of 5
following a purchase from 10/04/2026
The product is okay but the delivery was very slow, waiting more than a week is not great.
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Response from 1001hobbies
Dear Frans,
Thank you for your feedback. We are glad to hear that you are satisfied with the product. We apologize for the delay in delivery; we understand that this can be frustrating. We are working hard to improve our service.
Best regards,
The 1001hobbies team
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Drazen I.
Rating: 4 out of 5
following a purchase from 13/04/2026
So far no issues ... everything is good
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laetitia B.
Rating: 2 out of 5
following a purchase from 19/03/2026
Too long to arrive
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Response from 1001hobbies
Hello Laetitia,
Thank you for your feedback. We are sorry to learn that the delivery took longer than expected. We are constantly working to improve our timelines and appreciate your understanding. Please do not hesitate to contact us with any questions.
Best regards,
The 1001hobbies team.
J
Jean Philippe J.
Rating: 4 out of 5
following a purchase from 19/02/2026
Good evening decals, easy to apply
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Luis Miguel H.
Rating: 4 out of 5
following a purchase from 07/04/2026
Satisfied with the product although a bit expensive
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Guillaume L.
Rating: 4 out of 5
following a purchase from 06/04/2026
Very good
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claude L.
Rating: 4 out of 5
following a purchase from 03/04/2026
Delivered on time Serious
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Response from 1001hobbies
Hello Claude,
We sincerely thank you for your positive feedback on 1001hobbies. We are delighted to learn that your order was delivered on time and that you appreciated our seriousness. Your satisfaction is our priority, and we hope to welcome you again very soon for new creative adventures.
Best regards,
The 1001hobbies team
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Randall R.
Rating: 4 out of 5
following a purchase from 20/03/2026
Google service
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Rob A.
Rating: 4 out of 5
following a purchase from 01/04/2026
Good array of model building supplies. Takes a while to receive an order.
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Rolf S.
Rating: 4 out of 5
following a purchase from 23/03/2026
First product
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Markus S.
Rating: 2 out of 5
following a purchase from 01/04/2026
Everything great, fast shipping, great goods, always happy to come back!
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Response from 1001hobbies
Hello Markus,
Thank you for your feedback! We are glad that you are satisfied with the fast shipping and the goods. Your opinion is important to us, and we always strive to improve our offerings. Please do not hesitate to contact us with suggestions.
Best regards,
your team at 1001hobbies
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HERVE Z.
Rating: 4 out of 5
following a purchase from 24/03/2026
Order delivered very quickly, products of very good quality.
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Response from 1001hobbies
Hello Hervé,
We warmly thank you for your positive feedback regarding your order on our site "1001hobbies". We are delighted to hear that you were satisfied with the speed of delivery and the quality of the products. Your satisfaction is our priority, and we hope to see you again soon for new orders.
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herve S.
Rating: 4 out of 5
following a purchase from 20/03/2026
package well received. thank you
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Response from 1001hobbies
Hello Hervé,
Thank you very much for your review and your rating of 4/5! We are delighted to hear that your package was delivered to you successfully. Your satisfaction is our priority. Please feel free to reach out to us for your future purchases!
Best regards,
The 1001hobbies team.
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Eric C.
Rating: 4 out of 5
following a purchase from 09/03/2026
Very good
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Response from 1001hobbies
Hello Eric,
We warmly thank you for your review and your rating of 4/5! We are delighted that your experience on our site "1001hobbies" was positive. Please feel free to share your suggestions to help us further improve our services. We look forward to seeing you again soon!
Best regards,
The 1001hobbies team
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jan D.
Rating: 4 out of 5
following a purchase from 25/03/2026
it looks very good
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Fabien D.
Rating: 2 out of 5
following a purchase from 25/11/2025
An order placed for Christmas, an item received at the end of March. "Supplier problem". Strangely, a few days after threatening to call a mediator... Fortunately, the item seems rather qualitative.
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Response from 1001hobbies
Hello Fabien,
Thank you for your feedback and we are sorry to hear that your order took longer than expected. We completely understand your frustration and are doing everything we can to improve our service. We are glad that the item suits you despite this setback. Please feel free to contact us for any questions or assistance.
Best regards,
The 1001hobbies team
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Octave D.
Rating: 2 out of 5
following a purchase from 08/03/2026
Hello, I received your order with a lot of delay, not having any email, I had to send you one to find out what was going on. You replied that a product was missing and would be replaced by another which I accepted, but when I received my order, I realized that the product you sent me did not meet my expectations. It was a product for the airbrush and I do not have an airbrush. However, the other products I ordered are very good, nothing to say. Have a nice day.
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Response from 1001hobbies
Hello Octave,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations and that the proposed replacement did not suit you. We are committed to improving our communication and to
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Xavier F.
Rating: 2 out of 5
following a purchase from 06/03/2026
I actually wanted to cancel the pre-order, but they did not want to refund my money. When I ordered it, I also paid extra for safe shipping, but it was just thrown in the box with only paper at the bottom. I hate this company; I hope it goes bankrupt. Thieves.
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Response from 1001hobbies
Hello T.,
Thank you for your feedback. We are sorry to hear that you had a negative experience with your order. At 1001hobbies, we strive for the highest customer satisfaction, and we take your comments about shipping and cancellation very seriously. We would like to help you find a solution. Please contact our customer service so we can look into your situation.
Best regards,
The 1001hobbies Team
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DANIEL A.
Rating: 4 out of 5
following a purchase from 16/01/2026
Good service
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Philippe B.
Rating: 4 out of 5
following a purchase from 21/03/2026
Product, choice, availability nothing to complain about 1001hobbies. However, I take away one star for the attention to the package. Thin cardboard, model without protection or bubble wrap, I had also ordered a Tumbler which moved around the whole trip, model box crushed, cardboard crushed... To be reviewed on this point.
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Response from 1001hobbies
Hello Philippe,
Thank you for your positive feedback regarding our products and the availability of our site. However, we take your comments about the packaging and protection of parcels very seriously, and we will pass them on to our team to improve this experience for our customers. Your satisfaction is our priority, and we hope to provide you with a service that meets your expectations during your next order.
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pascal F.
Rating: 4 out of 5
following a purchase from 20/03/2026
Good
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Response from 1001hobbies
Hello Pascal,
We sincerely thank you for your positive rating of 4/5 and are delighted that our site "1001hobbies" suits you. If you have any suggestions for improvement or additional comments, please feel free to share them with us, as your satisfaction is our priority.
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Tristan G.
Rating: 4 out of 5
following a purchase from 21/03/2026
Order compliant and arrived in perfect condition within reasonable time
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Response from 1001hobbies
Hello Tristan,
We sincerely thank you for your positive feedback and for taking the time to share your experience with us. We are delighted to hear that your order arrived in perfect condition and within satisfactory timeframes. Your satisfaction is our priority, and we hope to see you again soon on 1001hobbies.
Best regards,
The 1001hobbies team
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Enrico B.
Rating: 4 out of 5
following a purchase from 21/03/2026
timely and precise delivery
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Hedwig T.
Rating: 4 out of 5
following a purchase from 28/02/2026
Had to wait a bit long but everything else was okay
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Rich B.
Rating: 2 out of 5
following a purchase from 23/02/2026
It’s been almost 6 weeks and I still don’t have my order delivered.
Response from 1001hobbies
Hello Rich,
Thank you for your feedback. We sincerely apologize for the delay in your order. Please reach out to our customer service team, and we’ll do our best to assist you promptly. Your satisfaction is important to us.
Best regards,
The 1001Hobbies Team
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