Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Everything arrived as per the order but after almost a month and without any explanation for the delay, despite the various requests for updates that I sent. A delay is certainly understandable, not responding to reports, no.
Translated reviews
B
Brandon M.
Rating: 2 out of 5
following a purchase from 04/02/2026
I paid $50 for a scale model kit and received an $8 bottle of weathering pigment instead. Sloppy inventory management.
I
Ilonka T.
Rating: 2 out of 5
following a purchase from 20/01/2026
Finally received the ordered paint, however, everything was supposed to be in stock and I had to wait over three weeks for the delivery.
Translated reviews
R
Ronald S.
Rating: 2 out of 5
following a purchase from 23/01/2026
Too long shipping time, a shipment was missing a windshield I sent an email and didn't even get a response I find that quite rude!!!
Translated reviews
A
Alberte Z.
Rating: 2 out of 5
following a purchase from 07/01/2026
It took too long, almost a month and a half.
Translated reviews
S
Stephan C.
Rating: 2 out of 5
following a purchase from 06/01/2026
Ordering something from a webshop and having to wait nearly A MONTH is not a positive experience, especially when the phone and email are blocked. Not open to a next order.
Translated reviews
P
Philippe B.
Rating: 2 out of 5
following a purchase from 10/01/2026
Too long wait for a product that was not in stock
Translated reviews
M
maurice V.
Rating: 2 out of 5
following a purchase from 23/01/2026
Order has still not arrived
Translated reviews
F
Fabrice G.
Rating: 2 out of 5
following a purchase from 29/01/2026
The paint I ordered was missing. I think it was surely an oversight given the very small size of the item. Too bad
Translated reviews
F
FABIO T.
Rating: 2 out of 5
following a purchase from 26/11/2025
Request for assistance about a month ago and I have not yet received a response.
Translated reviews
P
Paolo M.
Rating: 2 out of 5
following a purchase from 14/01/2026
I sent two emails requesting a change to the order and I haven't received any response, not even a negative one.
Translated reviews
J
Jeanne T.
Rating: 2 out of 5
following a purchase from 04/12/2025
Very long delivery time 2 months for a Christmas gift that arrived much too late
Translated reviews
M
Morgane L.
Rating: 2 out of 5
following a purchase from 17/01/2026
I am above my 1st order because I did not receive the entirety and it has been more than 2 months that I am waiting for it or that I should be refunded. I still have no news and I have sent at least 3 emails and I still have no response. I hope to have an answer soon
Translated reviews
A
ARNAUD F.
Rating: 2 out of 5
following a purchase from 06/01/2026
damaged order received (paint pots that spilled in the package damaging a royal model detailing kit) I communicated this to customer service several days ago (15) and I have had no response from them.....
Translated reviews
C
christian J.
Rating: 2 out of 5
following a purchase from 08/01/2026
As I already wrote, there is an error in the order I received a box of US Seminole war volunteers instead of the 7th PRUSSIAN Uhlan.
Translated reviews
H
Hans-Joachim M.
Rating: 2 out of 5
following a purchase from 30/12/2025
Glue doesn't always stick and doesn't fit as it should
Translated reviews
J
Jay R.
Rating: 2 out of 5
following a purchase from 08/01/2026
You guys take to long to ship regular mail. Not happy about it.
C
Carlos F.
Rating: 2 out of 5
following a purchase from 03/01/2026
They have taken much longer than expected for the delivery.
Translated reviews
A
Antonio H.
Rating: 2 out of 5
following a purchase from 04/01/2026
Excessively high shipping costs
Translated reviews
M
Mark G.
Rating: 2 out of 5
following a purchase from 17/12/2025
It took 3 weeks to dispatch and another week to deliver! I sent messages asking for status update. No response.
Translated reviews
A
A A.
Rating: 2 out of 5
following a purchase from 23/12/2025
I give it two stars because despite paying 15 euros for urgent shipping, the gift not only didn't arrive for Christmas, but the package was delivered by Correos, which was not urgent shipping, and I had to go to the office to pick it up.
Translated reviews
M
Monique F.
Rating: 2 out of 5
following a purchase from 07/12/2025
Package arrived too late...
Translated reviews
S
Stephane D.
Rating: 2 out of 5
following a purchase from 25/12/2025
R
Translated reviews
L
lilian B.
Rating: 2 out of 5
following a purchase from 23/12/2025
First part of the order received on time and without problems, however one item was missing, it took several months to receive my item even though the store knew that the item was missing at the time of shipment. I had to remind them twice that the item was missing to receive it
Translated reviews
J
jean michel V.
Rating: 2 out of 5
following a purchase from 18/12/2025
paint product in stock on your site where my order is and to learn that my delayed order is missing products, you don't even keep track of your stocks online, I had to buy my paint on Amazon to fulfill my orders
Translated reviews
N
NICOLA B.
Rating: 2 out of 5
following a purchase from 13/12/2025
The shipment is extremely delayed
Translated reviews
C
Cindy C.
Rating: 2 out of 5
following a purchase from 27/08/2025
Delay of 4 months to receive my order! No response on the phone, responses by email made by a bot! Honestly, I do not recommend at all
Translated reviews
M
Maria P.
Rating: 2 out of 5
following a purchase from 19/12/2025
The car comes with scratches as if it were not new. Disappointed by what it cost... I am not returning it because it is the child's gift and I won't receive another unit in time.
Translated reviews
C
Conni K.
Rating: 2 out of 5
following a purchase from 14/12/2025
Delivery arrived a week later than stated on the website. During the Christmas season, this is a no-go.
Translated reviews
D
didier R.
Rating: 2 out of 5
following a purchase from 07/12/2025
Products available at the time of order, then, once paid, some products were no longer available. Not very customer-friendly...
Translated reviews
A
Almudena R.
Rating: 2 out of 5
following a purchase from 03/12/2025
The order took a long time.
Translated reviews
F
Fabio M.
Rating: 2 out of 5
following a purchase from 19/12/2025
The package was supposed to arrive on the 23rd, then today, and it still hasn't arrived
Translated reviews
A
amanda C.
Rating: 2 out of 5
following a purchase from 10/12/2025
The package has not arrived
Translated reviews
V
Vincent L.
Rating: 2 out of 5
following a purchase from 07/12/2025
Cardboard packaging too fragile, 2 items broken
Translated reviews
M
MICHAEL D.
Rating: 2 out of 5
following a purchase from 30/11/2025
What was my surprise to find the same kit from another seller for almost 20€ less (I can accept a few euros, but here it's almost a 40% price difference) Not sure I will recommend anytime soon.
Translated reviews
S
Stan B.
Rating: 2 out of 5
following a purchase from 28/11/2025
The article is way too expensive compared to other providers. Ridiculously high shipping costs. Long wait for the order and no response to questions about the status of the package.
Translated reviews
M
M R.
Rating: 2 out of 5
following a purchase from 10/12/2025
I can't see where my order is and when it will be delivered.
Translated reviews
A
Andre C.
Rating: 2 out of 5
following a purchase from 19/06/2025
After 8 months, I have not received my entire first order! My second order has not been taken into account! I am waiting for its cost, not evaluated, to this day !!!!! What to do????????
Translated reviews
C
Caroline B.
Rating: 2 out of 5
following a purchase from 07/12/2025
Order placed on 07/12 On 12/12 I receive a notice that the order has been shipped On 15/12 I receive an email saying that my order has not yet been shipped due to a delay in preparation On the site, marked as shipped on 12/12 Shipped? Not shipped? Not very serious all that
Translated reviews
J
Julio R.
Rating: 2 out of 5
following a purchase from 26/11/2025
The last order, one item is missing, I sent an email, I am waiting for a response, this is the second time this has happened to me
Translated reviews
We use cookies for audience measurement and improving user experience.
English 