Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Problem with the reception of the order reported a few days ago still not resolved.
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Response from 1001hobbies
Hello James,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with the receipt of your order and that it has not yet been resolved. Please know that our team is committed to resolving this situation as quickly as possible. Do not hesitate to contact us directly so that we can provide you with an appropriate solution.
Best regards,
The 1001hobbies team.
M
Matthieu M.
Rating: 3 out of 5
following a purchase from 01/05/2026
As for the delivery, there were no problems. But the product was missing a lot of pieces that I had to recover from other Legos of mine, as well as pieces that wouldn't hold; I even had to use glue to make some pieces stay together.
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Response from 1001hobbies
Dear Matthieu, thank you for taking the time to share your feedback on our site "1001hobbies". We are pleased to hear that the delivery went well, but we are sorry to learn that you encountered issues with your product. We take your feedback very seriously and will strive to improve the quality of our items to avoid such situations in the future.
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Guillaume A.
Rating: 4 out of 5
following a purchase from 28/04/2026
Order received and compliant
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Response from 1001hobbies
Response is being generated..
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Claude M.
Rating: 4 out of 5
following a purchase from 05/05/2026
Delivery time a bit too long but probably due to a holiday... Very good website.
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Response from 1001hobbies
We thank you, Claude, for your positive feedback and your rating of 4/5. We are delighted that you liked our site, and we understand that delivery times can sometimes be affected by holidays. We are doing everything we can to improve our service and hope to fully satisfy you on your next order.
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Steve M.
Rating: 4 out of 5
following a purchase from 27/04/2026
Everything went smoothly.
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Luis Fernando L.
Rating: 4 out of 5
following a purchase from 03/05/2026
This time the shipment has been quick
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Rowan M.
Rating: 4 out of 5
following a purchase from 20/03/2026
What I ordered, good quality, a bit slow arriving.
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Guy C.
Rating: 3 out of 5
following a purchase from 26/04/2026
Hello, I placed an order including 1 tube of plasto (putty), 1 bottle of matte varnish and 1 jeep in 1/48... the latter is missing.
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Response from 1001hobbies
Hello Guy,
Thank you for taking the time to share your feedback. We are sorry to learn that your order was missing an item, specifically the 1/48 jeep. We are committed to resolving this type of issue quickly. Please do not hesitate to contact our customer service, who will be happy to assist you and ensure that you receive your product. Thank you for your understanding and your trust in 1001hobbies.
Best regards,
The 1001hobbies team
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Jim F.
Rating: 4 out of 5
following a purchase from 03/04/2026
it took a while, but eventually my order arrived well.
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Annemieke V.
Rating: 3 out of 5
following a purchase from 27/04/2026
So sad that I found out you were in France, the site had a nl address. The order itself was delivered well.
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DeWayne B.
Rating: 3 out of 5
following a purchase from 29/04/2026
Product received leaked out in the shipping box. Messy when it arrived.
Response from 1001hobbies
Dear DeWayne,
Thank you for your feedback regarding your recent order. We're sorry to hear about the leaking product and the inconvenience it caused during shipping. We take such matters seriously and will address this issue to improve our packaging. If you have any further concerns or need assistance, please don’t hesitate to reach out to our customer service team.
Best regards,
The 1001hobbies Team
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Rémy M.
Rating: 4 out of 5
following a purchase from 03/03/2026
A bit of a long wait to finally learn that an item is permanently unavailable... Nevertheless, a satisfactory solution proposed by 1001 hobbies, so a positive shopping experience
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Response from 1001hobbies
Dear Rémy,
We sincerely thank you for your feedback and are delighted that you found a satisfactory solution despite the wait. We strive to improve our service to minimize this kind of inconvenience in the future. Your opinion is valuable to us and helps us serve you better.
Best regards,
The 1001hobbies team
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joseph S.
Rating: 4 out of 5
following a purchase from 30/03/2026
Not bad selection but still a bit expensive
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Response from 1001hobbies
Hello Sartori,
Thank you for your review and we are glad that you found a wide selection on our site 1001hobbies.
We understand that prices may seem high, and we strive to offer quality products.
We wish you an excellent day.
Sincerely,
The 1001hobbies team
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Vawter F.
Rating: 4 out of 5
following a purchase from 20/04/2026
Some preorders take forever, but that’s the nature of Gunpla! Good shop, with nice service! I do wish they had a broader selection of gunpla and would be able to offer more decals, and p-Bandai.
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Marcos G.
Rating: 4 out of 5
following a purchase from 13/04/2026
Received well although they made a mistake with a product
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Josiane P.
Rating: 4 out of 5
following a purchase from 23/04/2026
Fast shipping and well-protected merchandise
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Response from 1001hobbies
Response being generated
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Dominique N.
Rating: 4 out of 5
following a purchase from 05/03/2026
After many difficulties related to the creation of my account and the challenge of obtaining certain products that were out of stock, I received my order which was processed and delivered correctly.
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Response from 1001hobbies
Hello Dominique,
Thank you for sharing your experience on our site 1001hobbies. We are pleased to learn that your order was processed and delivered correctly. However, we are sorry for the difficulties encountered during the creation of your account and regarding the availability of products. Your feedback is valuable to us and we strive to improve our service. Please do not hesitate to get back to us if you have any questions or suggestions.
Best regards,
The 1001hobbies team.
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Rob S.
Rating: 3 out of 5
following a purchase from 09/04/2026
I was looking for an etch set that was hard to find and 1001hobbies managed to find it for me, compliments. The packaging left something to be desired, just in a bubble wrap bag without any protection against bending. Fortunately, it arrived well. Since I had some additional questions, I emailed several times, no response....
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Response from 1001hobbies
Dear Rob,
Thank you for your feedback and compliments! Nice to hear that we could find the etch set for you. We take your comments about the packaging and communication very seriously. We will focus on improving these aspects. Please do not hesitate to reach out to us again with your questions; we are ready to help you.
Best regards,
The 1001hobbies team
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Fabien M.
Rating: 4 out of 5
following a purchase from 18/04/2026
Efficient delivery, products conforming to expectations and the description on the 1001Hobbies site
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Luca P.
Rating: 3 out of 5
following a purchase from 22/02/2026
After 2 months of waiting, because one color was on pre-order, my package arrived... the only problem is that one color has been discontinued and they didn't ask me to make a change or anything, so I had to write to them myself, otherwise who knows what would have happened to this order.
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Gilles M.
Rating: 4 out of 5
following a purchase from 12/04/2026
Impeccable
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Celestino V.
Rating: 3 out of 5
following a purchase from 15/04/2026
The delivery was not made at the agreed point, but at the one the transport company wanted to leave it
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Bertrand D.
Rating: 4 out of 5
following a purchase from 14/04/2026
Very good
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Drazen I.
Rating: 4 out of 5
following a purchase from 13/04/2026
So far no issues ... everything is good
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Jean Philippe J.
Rating: 4 out of 5
following a purchase from 19/02/2026
Good evening decals, easy to apply
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Luis Miguel H.
Rating: 4 out of 5
following a purchase from 07/04/2026
Satisfied with the product although a bit expensive
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Marcus H.
Rating: 3 out of 5
following a purchase from 11/02/2026
I waited about two months for the paid items. Almost no communication possible.
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Guillaume L.
Rating: 4 out of 5
following a purchase from 06/04/2026
Very good
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claude L.
Rating: 4 out of 5
following a purchase from 03/04/2026
Delivered on time Serious
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Response from 1001hobbies
Hello Claude,
We sincerely thank you for your positive feedback on 1001hobbies. We are delighted to learn that your order was delivered on time and that you appreciated our seriousness. Your satisfaction is our priority, and we hope to welcome you again very soon for new creative adventures.
Best regards,
The 1001hobbies team
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Iezzi A.
Rating: 3 out of 5
following a purchase from 05/04/2026
I still haven't received my item, I no longer need it and I would like the shipping costs as compensation
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Randall R.
Rating: 4 out of 5
following a purchase from 20/03/2026
Google service
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Rob A.
Rating: 4 out of 5
following a purchase from 01/04/2026
Good array of model building supplies. Takes a while to receive an order.
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Rolf S.
Rating: 4 out of 5
following a purchase from 23/03/2026
First product
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HERVE Z.
Rating: 4 out of 5
following a purchase from 24/03/2026
Order delivered very quickly, products of very good quality.
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Response from 1001hobbies
Hello Hervé,
We warmly thank you for your positive feedback regarding your order on our site "1001hobbies". We are delighted to hear that you were satisfied with the speed of delivery and the quality of the products. Your satisfaction is our priority, and we hope to see you again soon for new orders.
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François C.
Rating: 3 out of 5
following a purchase from 05/03/2026
Delivery times too long, ref. Tamiya paints masked by adhesive...
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Response from 1001hobbies
Hello François,
Thank you for your feedback on our site "1001hobbies". We are sorry to hear that you experienced long delivery times and that the Tamiya paint references were covered by adhesive. Your comments are valuable and we take them into account to improve our service.
Don't hesitate
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herve S.
Rating: 4 out of 5
following a purchase from 20/03/2026
package well received. thank you
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Response from 1001hobbies
Hello Hervé,
Thank you very much for your review and your rating of 4/5! We are delighted to hear that your package was delivered to you successfully. Your satisfaction is our priority. Please feel free to reach out to us for your future purchases!
Best regards,
The 1001hobbies team.
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Eric C.
Rating: 4 out of 5
following a purchase from 09/03/2026
Very good
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Response from 1001hobbies
Hello Eric,
We warmly thank you for your review and your rating of 4/5! We are delighted that your experience on our site "1001hobbies" was positive. Please feel free to share your suggestions to help us further improve our services. We look forward to seeing you again soon!
Best regards,
The 1001hobbies team
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jan D.
Rating: 4 out of 5
following a purchase from 25/03/2026
it looks very good
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jose abraham P.
Rating: 3 out of 5
following a purchase from 15/01/2026
Well, the model arrived. But I couldn't find out the status of my order since it was a pre-order. I knew it had already arrived at other stores, but I wrote 3 emails and none were answered. There are too many things on the website, which is very good, but you really don't know what they have in real stock and you don't know if your order will arrive, and that is frustrating nowadays. Other than that, good price and once shipped everything was fine. I would buy again but only things that are actually in stock. Thank you
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DANIEL A.
Rating: 4 out of 5
following a purchase from 16/01/2026
Good service
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