English 
D
Rating: 4 out of 5
Good service
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
M
Rating: 1 out of 5
terrible experience! I bought a dimatex backpack but besides the delay in shipping, they do not respond to emails and if they do, it takes many days. The product received does not match the one in the photo and despite having contacted them, I have never received a response. Terrible. The backpack received can be found on the official site for 40 euros less. I bought it because the photo depicted a different version not present on the official site. Never again with them.
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Response from 1001hobbies
Dear Michele,
We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. Thank you for bringing to our attention the issue regarding shipping and the product discrepancy. We are committed to improving and assure you that we are working to resolve these issues. We invite you to contact us directly to find an appropriate solution.
Best regards,
The 1001hobbies team
We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. Thank you for bringing to our attention the issue regarding shipping and the product discrepancy. We are committed to improving and assure you that we are working to resolve these issues. We invite you to contact us directly to find an appropriate solution.
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
Shipped perfectly! I can’t wait to use them! Will order from you again!
V
Rating: 5 out of 5
I live in the US and figured it would take weeks for my order to arrive. I was stunned at how quickly this order was turned around. So impressed and will absolutely will be a return customer!
J
Rating: 5 out of 5
Very good service. Reasonable price.
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R
Rating: 5 out of 5
Everything I have ordered from you has always been well arranged
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D
Rating: 3 out of 5
deadlines much too long
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Response from 1001hobbies
Hello Dominique, thank you for your feedback regarding the delivery times. We understand that this can be frustrating and we are actively working to improve our processes to reduce these delays. Your opinion is valuable and helps us better serve our customers.
P
Rating: 4 out of 5
Product, choice, availability nothing to complain about 1001hobbies. However, I take away one star for the attention to the package. Thin cardboard, model without protection or bubble wrap, I had also ordered a Tumbler which moved around the whole trip, model box crushed, cardboard crushed... To be reviewed on this point.
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Response from 1001hobbies
Hello Philippe,
Thank you for your positive feedback regarding our products and the availability of our site. However, we take your comments about the packaging and protection of parcels very seriously, and we will pass them on to our team to improve this experience for our customers. Your satisfaction is our priority, and we hope to provide you with a service that meets your expectations during your next order.
Thank you for your positive feedback regarding our products and the availability of our site. However, we take your comments about the packaging and protection of parcels very seriously, and we will pass them on to our team to improve this experience for our customers. Your satisfaction is our priority, and we hope to provide you with a service that meets your expectations during your next order.
P
Rating: 5 out of 5
Very good even if a bit long
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W
Rating: 5 out of 5
Nice man, I bought a really thick pen, really nice. I'm still working on the puzzle, I don't really like puzzling, I think my wife will finish it and then I'll frame it.
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P
Rating: 4 out of 5
Good
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Response from 1001hobbies
Hello Pascal,
We sincerely thank you for your positive rating of 4/5 and are delighted that our site "1001hobbies" suits you. If you have any suggestions for improvement or additional comments, please feel free to share them with us, as your satisfaction is our priority.
We sincerely thank you for your positive rating of 4/5 and are delighted that our site "1001hobbies" suits you. If you have any suggestions for improvement or additional comments, please feel free to share them with us, as your satisfaction is our priority.
J
Rating: 5 out of 5
Prompt delivery and well packaged. Thank you!
A
Rating: 1 out of 5
Two months to deliver items that were already in stock. Too long for delivery.
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Response from 1001hobbies
Good morning Andrea,
Thank you for your feedback. We sincerely apologize for the delay in delivery. We are constantly working to improve our service and will ensure that similar situations do not happen in the future. We appreciate your patience and are here for any further assistance.
Best regards,
The 1001hobbies team
Thank you for your feedback. We sincerely apologize for the delay in delivery. We are constantly working to improve our service and will ensure that similar situations do not happen in the future. We appreciate your patience and are here for any further assistance.
Best regards,
The 1001hobbies team
L
Rating: 1 out of 5
After over a year and not receiving my preorder, I contacted them to cancel. They refused and immediately shipped out the order. Wonder how often they just hope people forget? Scammers
Response from 1001hobbies
Hello Luke,
Thank you for sharing your feedback. We are sorry to hear about your experience and appreciate your patience throughout the process. Our goal is to ensure customer satisfaction, and we are always here to assist you with any concerns. Please feel free to reach out to our customer service for further support.
Best regards,
The 1001hobbies Team
Thank you for sharing your feedback. We are sorry to hear about your experience and appreciate your patience throughout the process. Our goal is to ensure customer satisfaction, and we are always here to assist you with any concerns. Please feel free to reach out to our customer service for further support.
Best regards,
The 1001hobbies Team
A
Rating: 5 out of 5
All good
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W
Rating: 5 out of 5
The 1/35 resin kit figures are of top quality.
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A
Rating: 1 out of 5
1001Hobbies should change suppliers. DPD is a disaster.
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Response from 1001hobbies
Hello Xavier,
Thank you for your feedback. We appreciate your opinion about our suppliers and take this seriously. We strive to provide the best possible service and will consider your comments.
Best regards,
The 1001Hobbies Team
Thank you for your feedback. We appreciate your opinion about our suppliers and take this seriously. We strive to provide the best possible service and will consider your comments.
Best regards,
The 1001Hobbies Team
A
Rating: 5 out of 5
With this seller, you need to be patient with shipping times, as the estimated times given for products to be back in stock aren't always accurate, and sometimes they can take longer. Aside from the long shipping times, so far, my orders on this site have always been successful, and the items have always arrived.
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G
Rating: 5 out of 5
Great seller, wide selection, delivery times could be improved.
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A
Rating: 5 out of 5
Everything is great
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H
Rating: 5 out of 5
Goods as described, shipping very fast, securely packaged, would gladly buy again
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J
Rating: 5 out of 5
received in good condition
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S
Rating: 5 out of 5
All ordered items arrived on time and in perfect condition. Extremely satisfied with order.
M
Rating: 5 out of 5
Perfect figurines and historically accurate. Courteous and timely service. I will definitely continue to shop at 1001hobbies.
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P
Rating: 5 out of 5
Order delivered quickly
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P
Rating: 1 out of 5
No, I stick to my first impression. I received an order 1 year after paying. If I hadn't left a negative review, I probably would never have received it. And I made almost a hundred calls, sent emails. I had to mistakenly place a second order for the first one to be sent to me. And, of course, no apologies, no commercial gesture.
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Response from 1001hobbies
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R
Rating: 5 out of 5
Perfect, order received on time.
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T
Rating: 4 out of 5
Order compliant and arrived in perfect condition within reasonable time
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Response from 1001hobbies
Hello Tristan,
We sincerely thank you for your positive feedback and for taking the time to share your experience with us. We are delighted to hear that your order arrived in perfect condition and within satisfactory timeframes. Your satisfaction is our priority, and we hope to see you again soon on 1001hobbies.
Best regards,
The 1001hobbies team
We sincerely thank you for your positive feedback and for taking the time to share your experience with us. We are delighted to hear that your order arrived in perfect condition and within satisfactory timeframes. Your satisfaction is our priority, and we hope to see you again soon on 1001hobbies.
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
Despite a small error during the sending, the support service was super responsive and very friendly.
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S
Rating: 3 out of 5
The product is very good but delivery times were not respected and without warning
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Response from 1001hobbies
Hello Stephanie, we thank you for your feedback and are delighted to learn that the product satisfies you. We are sincerely sorry for the missed delivery deadlines and the lack of communication on this matter. Your feedback is valuable and we are actively working to improve our service to avoid this kind of inconvenience in the future.
A
Rating: 5 out of 5
I am very satisfied.
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I
Rating: 5 out of 5
Perfect
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E
Rating: 4 out of 5
timely and precise delivery
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M
Rating: 5 out of 5
Order as described, delivered very promptly. Would recommend!
P
Rating: 5 out of 5
Incredible
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A
Rating: 1 out of 5
Did not receive the right products and did not receive a reply to my email
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Response from 1001hobbies
Hello Anne,
We are sorry to learn that you did not receive the right products and that you did not get a response to your email. Your satisfact
We are sorry to learn that you did not receive the right products and that you did not get a response to your email. Your satisfact
U
Rating: 5 out of 5
Super product. Very fast delivery. Everything is great.
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D
Rating: 5 out of 5
It's good!
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C
Rating: 3 out of 5
Very long delivery times, poor communication from the seller (partial delivery without specifying the goods sent, nor the deadlines for the remaining items). Reference error (previous order)... a very expensive seller, whose timeliness and quality of service are not justified. It's a shame, but it looks like France.
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R
Rating: 5 out of 5
He sent me perfectly to my house and very well taken care of =)
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