Customer reviews of 1001hobbies

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cees D.

Rating: 4 out of 5

Published on 15/11/2023 à 20h20 following a purchase from 04/11/2023

Assortment is top! Handling fine only the delivery time is a bit long, but the website (search function) is far from ideal.

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Stefan B.

Rating: 4 out of 5

Published on 14/11/2023 à 20h45 following a purchase from 29/10/2023

IO good

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Response from 1001hobbies Published on 29/12/2023

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

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Andrés M.

Rating: 4 out of 5

Published on 14/11/2023 à 20h05 following a purchase from 13/10/2023

They are very expensive.

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Response from 1001hobbies Published on 29/12/2023

Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.

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JEAN-PAUL M.

Rating: 4 out of 5

Published on 14/11/2023 à 17h47 following a purchase from 09/11/2023

Very fast delivery but very different information on the order: material in stock, then to order from your suppliers.

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JOSE MARIA P.

Rating: 4 out of 5

Published on 13/11/2023 à 21h26 following a purchase from 26/10/2023

Very good service

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Response from 1001hobbies Published on 29/12/2023

Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.

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gilles G.

Rating: 4 out of 5

Published on 11/11/2023 à 20h07 following a purchase from 19/10/2023

Brands of figurines that you can't find anywhere else... very interesting.

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Marc L.

Rating: 4 out of 5

Published on 11/11/2023 à 17h21 following a purchase from 13/10/2023

Really not bad. Items conform to specifications and on time.

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Tanja K.

Rating: 4 out of 5

Published on 10/11/2023 à 14h55 following a purchase from 07/10/2023

Everything worked out

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Response from 1001hobbies Published on 29/12/2023

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

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Joseba D.

Rating: 4 out of 5

Published on 09/11/2023 à 16h05 following a purchase from 13/10/2023

Everything was fine, the order took a little while, but it was fine.

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Response from 1001hobbies Published on 29/12/2023

Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.

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Christian F.

Rating: 4 out of 5

Published on 09/11/2023 à 14h33 following a purchase from 26/10/2023

Wide selection. Fast delivery. SAP very friendly. The only problem is that some models are far too expensive for what they are. Also, virtually all the models received 5-star reviews. I find that odd.

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Johan R.

Rating: 4 out of 5

Published on 09/11/2023 à 07h06 following a purchase from 23/08/2023

Packaging could have been better

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.

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Frédéric T.

Rating: 4 out of 5

Published on 08/11/2023 à 17h21 following a purchase from 30/10/2023

with 1001 HOBBIES, nothing changes, on time, even before, impeccable order, package too. don't change a thing, THANK YOU!!!!! Frédéric T

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Cinzia B.

Rating: 4 out of 5

Published on 08/11/2023 à 15h34 following a purchase from 03/10/2023

Shipping a little slow, but great value for money! I am satisfied with my purchase.

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Response from 1001hobbies Published on 29/12/2023

Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies

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richard V.

Rating: 4 out of 5

Published on 08/11/2023 à 15h17 following a purchase from 18/10/2023

No problems encountered, may take a while to get stuff. Maybe because the order had to come from France. Assumed it would come from the Netherlands because of the name 1001hobbies.nl.

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.

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eddy K.

Rating: 4 out of 5

Published on 08/11/2023 à 13h24 following a purchase from 19/10/2023

smooth delivery, everything according to plan

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.

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Dimitri S.

Rating: 4 out of 5

Published on 08/11/2023 à 11h26 following a purchase from 28/10/2023

very good service, speed

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Jacques V.

Rating: 4 out of 5

Published on 07/11/2023 à 20h48 following a purchase from 30/10/2023

Hello 1001HOBBIES team nothing to say perfect, however I am disappointed with my order a Nieuport 28 by ste DUMAS, everything is in English, the wheels are molded plastic and everything seems quite fragile and this is not my first model! 136 euros I find the price a little exaggerated given the box delivered.

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Günther W.

Rating: 4 out of 5

Published on 07/11/2023 à 20h02 following a purchase from 12/10/2023

Unfortunately, the delivery fee is relatively high, but the selection and service is very good!

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Response from 1001hobbies Published on 29/12/2023

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

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denis R.

Rating: 4 out of 5

Published on 07/11/2023 à 17h48 following a purchase from 17/10/2023

plenty of choice

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Pierre-André G.

Rating: 4 out of 5

Published on 07/11/2023 à 17h29 following a purchase from 29/10/2023

the delivery was made on time! The only complaint I have is that the paint cans are missing the type of paint ( X-1 or HF-18 ) or it is indicated in another way. Thank you for your reply.

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Philippe E.

Rating: 4 out of 5

Published on 07/11/2023 à 17h20 following a purchase from 15/10/2023

The order was placed quickly, but unfortunately the part took a long time to arrive from the supplier and the post office took 5 days to send it by Collissimo instead of the expected 2 days.

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Roland C.

Rating: 4 out of 5

Published on 07/11/2023 à 14h52 following a purchase from 16/10/2023

Nice merchandise, delivery time too long.

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André S.

Rating: 4 out of 5

Published on 07/11/2023 à 11h57 following a purchase from 22/10/2023

A few difficulties in meeting delivery deadlines... But nothing dramatic!

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jordi A.

Rating: 4 out of 5

Published on 04/11/2023 à 20h24 following a purchase from 04/09/2023

The delivery time for this order was not very good. At the time of order the estimated delivery time was 1 to 2 weeks, in reality it took 1 month. Order 04/09/23 arrival 06/10/23

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Response from 1001hobbies Published on 29/12/2023

Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.

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Pierre H.

Rating: 4 out of 5

Published on 02/11/2023 à 08h20 following a purchase from 02/10/2023

Nothing to report

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Robert B.

Rating: 4 out of 5

Published on 01/11/2023 à 10h45 following a purchase from 23/10/2023

fast delivery good

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Johan P.

Rating: 4 out of 5

Published on 31/10/2023 à 15h20 following a purchase from 19/09/2023

Am very satisfied

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Claude M.

Rating: 4 out of 5

Published on 30/10/2023 à 19h56 following a purchase from 12/10/2023

Abnormally long delivery times for an item that was announced as being in stock but was actually being restocked. But the job was done and the order arrived a little earlier than expected on the site.

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Response from 1001hobbies Published on 07/11/2023

Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service

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Andrea V.

Rating: 4 out of 5

Published on 28/10/2023 à 12h01 following a purchase from 01/09/2023

All good, just a little too long delivery time.

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Bill N.

Rating: 4 out of 5

Published on 22/10/2023 à 17h36 following a purchase from 01/10/2023

My order was slightly delayed, but otherwise was in new condition, arrived before I really required it, and 1001 Hobbies customer service responded quickly when I inquired about my order. Basically, no real problems!

Response from 1001hobbies Published on 07/11/2023

Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service

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jean-louis D.

Rating: 4 out of 5

Published on 22/10/2023 à 08h54 following a purchase from 16/10/2023

fast delivery navigation on the site not always easy it would be interesting to have the corresponding color ref of each model

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Manel G.

Rating: 4 out of 5

Published on 21/10/2023 à 21h49 following a purchase from 23/09/2023

Well

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Elisabeth L.

Rating: 4 out of 5

Published on 21/10/2023 à 20h56 following a purchase from 12/09/2023

The delivery was as described but unfortunately the online tracking was not up to date. My parcel was already there but the online tracking said it was still on its way

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Response from 1001hobbies Published on 14/11/2023

Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service

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Ken B.

Rating: 4 out of 5

Published on 20/10/2023 à 18h02 following a purchase from 25/09/2023

Very satisfied. Quick turnaround time and easy to navigate.

Response from 1001hobbies Published on 07/11/2023

Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service

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Salvatore I.

Rating: 4 out of 5

Published on 20/10/2023 à 13h11 following a purchase from 03/10/2023

The 1001 hobbies site is well presented and everything can be found there. The only problem is the time I had to wait to receive what I ordered (more than 15 days)

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Victor M.

Rating: 4 out of 5

Published on 19/10/2023 à 18h19 following a purchase from 01/10/2023

Everything perfect the model of the plane and the quality brushes, I do not put a star more because of the delay in shipping was a little more than a week longer than expected but for the products a ten.

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Ange M.

Rating: 4 out of 5

Published on 19/10/2023 à 18h06 following a purchase from 30/09/2023

good product, processing time too long

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Henri S.

Rating: 4 out of 5

Published on 19/10/2023 à 15h33 following a purchase from 01/10/2023

Great site. Clear and customer friendly.

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FREDDY G.

Rating: 4 out of 5

Published on 19/10/2023 à 10h59 following a purchase from 13/10/2023

Deadline met

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Olivier R.

Rating: 4 out of 5

Published on 19/10/2023 à 08h03 following a purchase from 05/10/2023

In terms of ordering, there's nothing to complain about. However, in terms of ergonomics, one possible improvement would be to make it easier to navigate through the various categories. For example, if you want to find a can of Tamiya paint, you'll have to use the search engine, so I'm only giving it 4 stars, to leave room for improvement :-)

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