Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
The delivery was very late. I'm not used to this from Dutch companies, on the contrary, they are top-notch. But if you have to get your goods not from the Netherlands but from France, the delay is clear. There was also a French document included with a French address...a "hint" to order in France? Good luck!
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Christian Gabriel S.
Rating: 2 out of 5
following a purchase from 27/01/2026
delay much too long..... Order - received on 13/2
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Marc D.
Rating: 2 out of 5
following a purchase from 23/01/2026
order is taking a long time
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Michel C.
Rating: 2 out of 5
following a purchase from 16/01/2026
Delivery much too long
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Marco S.
Rating: 2 out of 5
following a purchase from 16/01/2026
Everything arrived as per the order but after almost a month and without any explanation for the delay, despite the various requests for updates that I sent. A delay is certainly understandable, not responding to reports, no.
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FREDERICK M.
Rating: 3 out of 5
following a purchase from 04/02/2026
Hello. I received a reference for figurines instead of another one, and I have not received any feedback after my request to customer service. The rest: shipping time, packaging... was without issue.
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fabrice C.
Rating: 3 out of 5
following a purchase from 20/01/2026
Shipments sometimes too long (items displayed available, while they are not)
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Brandon M.
Rating: 2 out of 5
following a purchase from 04/02/2026
I paid $50 for a scale model kit and received an $8 bottle of weathering pigment instead. Sloppy inventory management.
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Ilonka T.
Rating: 2 out of 5
following a purchase from 20/01/2026
Finally received the ordered paint, however, everything was supposed to be in stock and I had to wait over three weeks for the delivery.
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Ronald S.
Rating: 2 out of 5
following a purchase from 23/01/2026
Too long shipping time, a shipment was missing a windshield I sent an email and didn't even get a response I find that quite rude!!!
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Herman O.
Rating: 3 out of 5
following a purchase from 25/12/2025
Very poorly accessible, and a long wait for a response to an email message
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Alberte Z.
Rating: 2 out of 5
following a purchase from 07/01/2026
It took too long, almost a month and a half.
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Stephan C.
Rating: 2 out of 5
following a purchase from 06/01/2026
Ordering something from a webshop and having to wait nearly A MONTH is not a positive experience, especially when the phone and email are blocked. Not open to a next order.
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Frank R.
Rating: 3 out of 5
following a purchase from 09/10/2025
After a long wait, I finally received the package
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Philippe B.
Rating: 2 out of 5
following a purchase from 10/01/2026
Too long wait for a product that was not in stock
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maurice V.
Rating: 2 out of 5
following a purchase from 23/01/2026
Order has still not arrived
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Fabrice G.
Rating: 2 out of 5
following a purchase from 29/01/2026
The paint I ordered was missing. I think it was surely an oversight given the very small size of the item. Too bad
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Isabel S.
Rating: 3 out of 5
following a purchase from 29/12/2025
It was a Three Kings gift and I received the package a month later.
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FABIO T.
Rating: 2 out of 5
following a purchase from 26/11/2025
Request for assistance about a month ago and I have not yet received a response.
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Claude H.
Rating: 3 out of 5
following a purchase from 12/01/2026
No home delivery as agreed. Collection of the package after 3 trips to the post office and no explanation for the delay in availability.
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Claudia M.
Rating: 3 out of 5
following a purchase from 13/09/2025
Unfortunately, the outer box was cut, apparently with a cutter, even the back of the figurine
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Stefan L.
Rating: 3 out of 5
following a purchase from 31/03/2025
We waited a long time for the delivery; the support took several days to respond to the request. Then it went smoothly without further issues.
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Paolo M.
Rating: 2 out of 5
following a purchase from 14/01/2026
I sent two emails requesting a change to the order and I haven't received any response, not even a negative one.
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Jeanne T.
Rating: 2 out of 5
following a purchase from 04/12/2025
Very long delivery time 2 months for a Christmas gift that arrived much too late
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Morgane L.
Rating: 2 out of 5
following a purchase from 17/01/2026
I am above my 1st order because I did not receive the entirety and it has been more than 2 months that I am waiting for it or that I should be refunded. I still have no news and I have sent at least 3 emails and I still have no response. I hope to have an answer soon
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ARNAUD F.
Rating: 2 out of 5
following a purchase from 06/01/2026
damaged order received (paint pots that spilled in the package damaging a royal model detailing kit) I communicated this to customer service several days ago (15) and I have had no response from them.....
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christian J.
Rating: 2 out of 5
following a purchase from 08/01/2026
As I already wrote, there is an error in the order I received a box of US Seminole war volunteers instead of the 7th PRUSSIAN Uhlan.
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Hans-Joachim M.
Rating: 2 out of 5
following a purchase from 30/12/2025
Glue doesn't always stick and doesn't fit as it should
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Jay R.
Rating: 2 out of 5
following a purchase from 08/01/2026
You guys take to long to ship regular mail. Not happy about it.
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Carlos F.
Rating: 2 out of 5
following a purchase from 03/01/2026
They have taken much longer than expected for the delivery.
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Michael C.
Rating: 3 out of 5
following a purchase from 26/11/2025
I am happy to receive my package despite waiting 2 months.
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guenni G.
Rating: 3 out of 5
following a purchase from 21/12/2025
Shipping took too long
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eric M.
Rating: 3 out of 5
following a purchase from 08/01/2026
delivery delay problem with Chronopost. Following a message questioning on your platform, I never received a response.
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Antonio H.
Rating: 2 out of 5
following a purchase from 04/01/2026
Excessively high shipping costs
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Vincent D.
Rating: 3 out of 5
following a purchase from 04/01/2026
my package was stuck for 6 days at the Chronopost sorting center. I paid for delivery fees and the requested service was not optimal. So, I am not happy with the service provided by Chronopost. On the other hand, regarding the ordered merchandise and its shipment, I congratulate 1001hobbies. Very good and I encourage future customers to honor their orders with this supplier.
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Mark G.
Rating: 2 out of 5
following a purchase from 17/12/2025
It took 3 weeks to dispatch and another week to deliver! I sent messages asking for status update. No response.
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A A.
Rating: 2 out of 5
following a purchase from 23/12/2025
I give it two stars because despite paying 15 euros for urgent shipping, the gift not only didn't arrive for Christmas, but the package was delivered by Correos, which was not urgent shipping, and I had to go to the office to pick it up.
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Vincent G.
Rating: 3 out of 5
following a purchase from 20/12/2025
I certainly received my order but the delivery time was not at all what was displayed at the time of purchase nor the stock for that matter. Moreover, no one is responding either on the phone or by email.
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Monique F.
Rating: 2 out of 5
following a purchase from 07/12/2025
Package arrived too late...
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Stephane D.
Rating: 2 out of 5
following a purchase from 25/12/2025
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