Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Hello Dominique, thank you for your feedback regarding the delivery times. We understand that this can be frustrating and we are actively working to improve our processes to reduce these delays. Your opinion is valuable and helps us better serve our customers.
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Philippe B.
Rating: 4 out of 5
following a purchase from 21/03/2026
Product, choice, availability nothing to complain about 1001hobbies. However, I take away one star for the attention to the package. Thin cardboard, model without protection or bubble wrap, I had also ordered a Tumbler which moved around the whole trip, model box crushed, cardboard crushed... To be reviewed on this point.
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Response from 1001hobbies
Hello Philippe,
Thank you for your positive feedback regarding our products and the availability of our site. However, we take your comments about the packaging and protection of parcels very seriously, and we will pass them on to our team to improve this experience for our customers. Your satisfaction is our priority, and we hope to provide you with a service that meets your expectations during your next order.
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pascal F.
Rating: 4 out of 5
following a purchase from 20/03/2026
Good
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Response from 1001hobbies
Hello Pascal,
We sincerely thank you for your positive rating of 4/5 and are delighted that our site "1001hobbies" suits you. If you have any suggestions for improvement or additional comments, please feel free to share them with us, as your satisfaction is our priority.
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Tristan G.
Rating: 4 out of 5
following a purchase from 21/03/2026
Order compliant and arrived in perfect condition within reasonable time
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Response from 1001hobbies
Hello Tristan,
We sincerely thank you for your positive feedback and for taking the time to share your experience with us. We are delighted to hear that your order arrived in perfect condition and within satisfactory timeframes. Your satisfaction is our priority, and we hope to see you again soon on 1001hobbies.
Best regards,
The 1001hobbies team
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Stephanie C.
Rating: 3 out of 5
following a purchase from 12/03/2026
The product is very good but delivery times were not respected and without warning
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Response from 1001hobbies
Hello Stephanie, we thank you for your feedback and are delighted to learn that the product satisfies you. We are sincerely sorry for the missed delivery deadlines and the lack of communication on this matter. Your feedback is valuable and we are actively working to improve our service to avoid this kind of inconvenience in the future.
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Enrico B.
Rating: 4 out of 5
following a purchase from 21/03/2026
timely and precise delivery
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Claude M.
Rating: 3 out of 5
following a purchase from 19/03/2026
Very long delivery times, poor communication from the seller (partial delivery without specifying the goods sent, nor the deadlines for the remaining items). Reference error (previous order)... a very expensive seller, whose timeliness and quality of service are not justified. It's a shame, but it looks like France.
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Hedwig T.
Rating: 4 out of 5
following a purchase from 28/02/2026
Had to wait a bit long but everything else was okay
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Didier B.
Rating: 4 out of 5
following a purchase from 19/03/2026
First of all, contrary to what I had read, this company is not a scam. I had placed a large order and everything was delivered. The only problem is that they are restructuring and response times are longer due to a telephone standard being completely reorganized. But if you contact by email, you get responses and proper follow-up. They exchanged a box for me that the producer was taking an infinite time to provide. I give 4 stars for the absent telephone standard for now.
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Response from 1001hobbies
Hello Didier,
Thank you very much for your review and constructive comments. We are delighted to learn that your order was successfully delivered and that you appreciated our follow-up by email. We understand that response times can be frustrating during this restructuring period, and we are actively working to improve our telephone service. Your feedback is valuable and helps us to improve.
We hope to see you again soon at 1001hobbies!
Best regards,
The 1001hobbies team
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Louis-Raphaël P.
Rating: 4 out of 5
following a purchase from 19/03/2026
Package shipped quickly, correct price. However, I bought paint (4 Humbrol oil and 1 Humbrol water it seems.) And the last one was slightly dry. Otherwise, nothing to complain about (4.5/5) I would say.
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Response from 1001hobbies
We sincerely thank you
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Sebastian C.
Rating: 4 out of 5
following a purchase from 14/02/2026
Almost everything was ok. Except for the fact that an entire month elapsed between asking and receiving
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alessandro C.
Rating: 4 out of 5
following a purchase from 14/03/2026
Package shipped on time and arrived regularly.
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Peter D.
Rating: 4 out of 5
following a purchase from 24/02/2026
The models are perfectly finished with very high quality. The problem is that the site shows models that I ordered which are delivered as a construction kit instead of assembled. That is something completely different.
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Marianne N.
Rating: 4 out of 5
following a purchase from 06/03/2026
Superb product !!!!!
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Response from 1001hobbies
Dear Marianne,
We warmly thank you for your positive review and are delighted to learn that you are satisfied with your product. Your enthusiasm encourages us to continue offering quality items. Please do not hesitate to come back to us for your future purchases, we will be happy to assist you again!
Best regards,
The 1001hobbies team.
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Knut K.
Rating: 3 out of 5
following a purchase from 26/02/2026
It took a very long time, but I am very satisfied with the delivery itself.
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Daniel P.
Rating: 3 out of 5
following a purchase from 16/03/2026
The package arrived damaged, with some parts of the box bent.
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Jean Paul B.
Rating: 3 out of 5
following a purchase from 06/03/2026
Hello, for a few years now, I have placed many orders with you. This time, some items were missing from my order. Why did you give me a credit note of 57.60€? I could have waited for a late delivery and it's not easy to apply this credit note to an order.
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Arthur L.
Rating: 4 out of 5
following a purchase from 16/12/2025
The package arrived quickly, well packaged, no damage. But I am taking away one star because I had to send a message to remind the site that I had ordered something (almost 3 months since the order was placed).
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jean-michel A.
Rating: 4 out of 5
following a purchase from 09/03/2026
Avoid saying it's in stock when it's not, otherwise great
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Nadege F.
Rating: 3 out of 5
following a purchase from 08/03/2026
One of the boxes was not intact, a little damaged while the package was perfect.
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ALAIN T.
Rating: 3 out of 5
following a purchase from 12/02/2026
HELLO nothing to say about the product, however the delivery time is not great Best regards
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christophe L.
Rating: 4 out of 5
following a purchase from 25/02/2026
Hello, I totally appreciated my order and the service provided
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Salvatore C.
Rating: 4 out of 5
following a purchase from 23/02/2026
Order in accordance with what was requested, the material arrived well preserved
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Werner K.
Rating: 4 out of 5
following a purchase from 26/01/2026
Very good goods, thank you.
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Alessandro M.
Rating: 3 out of 5
following a purchase from 23/02/2026
A piece of the airplane is missing, the transparent dome of the cockpit...
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José P.
Rating: 4 out of 5
following a purchase from 28/02/2026
Despite a small issue with package tracking at the start, nothing to say for the rest
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Angel P.
Rating: 4 out of 5
following a purchase from 04/02/2026
I think they should be more in contact with the buyer and inform them from the beginning how long the shipping will take. My order placed on February 4th was received on March 10th.
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Philippe C.
Rating: 3 out of 5
following a purchase from 27/01/2026
Delivery instructions not followed... Too bad...
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Fabienne J.
Rating: 3 out of 5
following a purchase from 04/02/2026
No issues with the products. But 3 weeks delay for receipt. Several emails sent to get information as there was no information from them. No commercial gesture.
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Response from 1001hobbies
Hello Fabienne,
Thank you for taking the time to share your experience on our site. We are glad that you are satisfied with our products, but we are sorry to learn that the receipt took longer than expected. Your feedback regarding the lack of communication is valuable and we are committed to improving our services in this regard. Please do not hesitate to contact us directly for any questions or assistance. We appreciate your understanding and hope to fully satisfy you with your future orders.
Best regards,
The 1001hobbies team
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William S.
Rating: 3 out of 5
following a purchase from 26/02/2026
The items I ordered arrived safely, but your website's tracking option showed them as just being shipped the day before they arrived (?)
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Zsuzsanna B.
Rating: 3 out of 5
following a purchase from 16/08/2025
The qality is perfect. And the price to. But I wait too much for my parcel
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joop H.
Rating: 3 out of 5
following a purchase from 08/01/2026
difficult to reach via phone and email communication we do not understand each other. products are fine nothing wrong with them.
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Response from 1001hobbies
Dear Joop,
Thank you for your review and feedback. We are sorry to hear that you had trouble with our phone and email communication. We strive to serve our customers as best as we can and will certainly take your comments to heart. Nice to read that you are satisfied with our products. If you have further questions, please do not hesitate to contact us; we are happy to help you further.
Best regards,
The 1001hobbies Team
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Dierckx W.
Rating: 4 out of 5
following a purchase from 24/02/2026
Everything was neatly packed in the package, just not on the proposed delivery date, 1 week later. But with that offer and prices, that is not a problem at all.
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Denis K.
Rating: 3 out of 5
following a purchase from 26/01/2026
Too long delays
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Jacky M.
Rating: 3 out of 5
following a purchase from 05/02/2026
Perfect item, but excessive delivery times (close to a month). However, I will remain a customer with you. Best regards
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LUIGI GIUSEPPE S.
Rating: 4 out of 5
following a purchase from 22/02/2026
The kit I purchased is good but incomplete, that is, they only provide 3 of the necessary paints for assembly, but it does not take away from the way 1001 hobbies serves the customer, which is impeccable.
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Frances H.
Rating: 4 out of 5
following a purchase from 11/01/2026
I am happy with the service and products.
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Matthew K.
Rating: 4 out of 5
following a purchase from 08/10/2025
A very good company, packages sometimes take a bit longer but I don't mind as long as I receive them
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David J.
Rating: 3 out of 5
following a purchase from 17/11/2025
Pre-ordered goods were repeatedly postponed. Arrived 2 months later than originally announced.
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ChrisbSaMere C.
Rating: 3 out of 5
following a purchase from 04/01/2026
Satisfied with the product, but the pre-order date postponed by a month without warning was not great
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