English 
G
Rating: 5 out of 5
Excellent, thank you
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
B
Rating: 3 out of 5
Product conforms and is well packaged, but it took more than fifteen days to arrive and no news between the order and the arrival?..
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P
Rating: 5 out of 5
-
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G
Rating: 4 out of 5
Great products Good and fast shipping arrived earlier than expected I will take other products
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P
Rating: 5 out of 5
old figurines but very fragile and brittle spare parts when separating from the sprue with a small scale that does not favor painting but in the end a beautiful result with a lot of glue!
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L
Rating: 5 out of 5
Serious shop. Package was perfect. Perfect product. Thank you.
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F
Rating: 1 out of 5
Poor after-sales service. The order never arrived, they do not respond. I requested a refund and nothing. Beware of this page....
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Response from 1001hobbies
Hello,
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team
J
Rating: 1 out of 5
6 months to receive my order, and I had to contact them myself to tell me there was a problem, zero commitment to the customer and a disregard that I hadn't seen in a company for a long time, on top of that it's the typical company that constantly has ads but then performs poorly, so they invest in advertising but then don't care about the service they offer, buy anywhere else
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Response from 1001hobbies
Hello Javier,
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team
J
Rating: 5 out of 5
Excellent
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M
Rating: 5 out of 5
itme shipped in fantastic condition and showed up super fast very happy!
G
Rating: 5 out of 5
Order was handled well and quickly. Communication was very clear. Items arrived in impeccable condition.
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H
Rating: 5 out of 5
During the first shipment, there were problems, but that was due to the transport service provider and not 1001. After contacting 1001's support, the shipment arrived well packaged. Top
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D
Rating: 5 out of 5
Timely service
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A
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
Very fast thank you
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B
Rating: 4 out of 5
as expected
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L
Rating: 3 out of 5
The car is beautiful, well made, the only flaw is that the two hoods do not open and the wheels do not turn, but the quality price is there!
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D
Rating: 5 out of 5
Fast and careful delivery. I recommend
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N
Rating: 5 out of 5
I got what I order and then some. Very good buisness.
G
Rating: 5 out of 5
Delivery in accordance with the order and very fast delivery
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G
Rating: 2 out of 5
The order I placed does not satisfy me at all, except for the gauzy and the clear fix. The helicopter SE .313 Alouette 2 does not suit me at all. I am very disappointed with your service. I do not understand why you accept to sell unfinished models. I am very disappointed.
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Response from 1001hobbies
Hello Germain,
Thank you for sharing your feelings. We understand your disappointment regarding the helicopter SE.313 Alouette 2 and we wish to better understand your situation. Please feel free to contact us directly at the following address: [email protected] so that we can assist you.
Best regards,
The 1001hobbies team
Thank you for sharing your feelings. We understand your disappointment regarding the helicopter SE.313 Alouette 2 and we wish to better understand your situation. Please feel free to contact us directly at the following address: [email protected] so that we can assist you.
Best regards,
The 1001hobbies team
F
Rating: 5 out of 5
Well-prepared package and arrived within the expected time. Bravo and thank you
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E
Rating: 5 out of 5
Small supply issues with the suppliers. But in the end, everything went super well. Impeccable commercial listening. All with a smile and extreme courtesy. I highly recommend!
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S
Rating: 5 out of 5
perfect what more to say
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O
Rating: 3 out of 5
It has taken a long time to arrive. It may have been due to the POST OFFICE
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K
Rating: 4 out of 5
Everything was okay, I just had to pay 8€ again because it didn't come to my home, but I had to pick it up at the pickup station. I don't know why. Best regards, Klaus Pfeiffer
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R
Rating: 5 out of 5
Orderly and reasonably well managed sales and fulfillment process. Was grateful that the vendor even offered my hard-to-find product. My one reach out to customer service was promptly answered.
J
Rating: 1 out of 5
When I ordered, the product was in stock. After payment, I had to wait 2 weeks. Shipping costs were higher than DHL's costs and home delivery was not possible, even though the product (decals) could simply fit through the mailbox. A dirty disappointment, so no more 1001hobbies for me.
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Response from 1001hobbies
Hello Jeroen,
Thank you for taking the time to share your feedback with us.
In order for us to review your situation and assist you as best as we can, we kindly ask you to contact us at the following email address: [email protected].
Our team is happy to help you further.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your feedback with us.
In order for us to review your situation and assist you as best as we can, we kindly ask you to contact us at the following email address: [email protected].
Our team is happy to help you further.
Best regards,
The 1001hobbies team
G
Rating: 5 out of 5
Good service
L
Rating: 5 out of 5
Excellent place to order and quick delivery
D
Rating: 5 out of 5
Everything is very good, the order arrived quickly and everything was in order.
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F
Rating: 5 out of 5
Item conforms to the description, careful packaging, fast delivery. Perfect!
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F
Rating: 1 out of 5
Still haven't received my package since June, I called and I'm waiting for a response... nothing, I made a purchase on your site and still no news about my package, bravo to you
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Response from 1001hobbies
Hello Frantz,
We are sincerely sorry to hear that you still have not received your package and understand your disappointment. In order to resolve this situation as quickly as possible, we invite you to contact us at the email address "[email protected]" so that we can provide you with a solution.
Best regards,
The 1001hobbies team
We are sincerely sorry to hear that you still have not received your package and understand your disappointment. In order to resolve this situation as quickly as possible, we invite you to contact us at the email address "[email protected]" so that we can provide you with a solution.
Best regards,
The 1001hobbies team
J
Rating: 3 out of 5
Had to paycustoms charges on top of shipping, this was declared at Point of Sale (POS)!
Response from 1001hobbies
Dear John,
Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding customs charges and hope that this experience won't deter you from shopping with us again in the future.
Best regards,
The 1001hobbies Team
Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding customs charges and hope that this experience won't deter you from shopping with us again in the future.
Best regards,
The 1001hobbies Team
C
Rating: 5 out of 5
Excellent people to deal with
F
Rating: 5 out of 5
satisfied
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F
Rating: 5 out of 5
Good product
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W
Rating: 5 out of 5
Impeccable service as usual
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S
Rating: 5 out of 5
All good
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S
Rating: 5 out of 5
Great delivery and price