English 
A
Rating: 3 out of 5
paints glue no problems 'but aerographe scientific france does not work valve opening screw parciellement foiree no demanuel d'intrution
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
3 star reviews
Reset filtersC
Rating: 3 out of 5
The product is great, but it took too long to arrive.
Translated reviews
G
Rating: 3 out of 5
Received the wrong package but was corrected quickly
Translated reviews
A
Rating: 3 out of 5
Good assortment, decent prices, poor shipping (long and uncertain time).
Also at least twice in a month you have emailed me to point out a list of products in my cart, products that I had NEVER chosen. For an online sales business this is very negative. For everything I have purchased in two months you could give me a free gift or a 50% off coupon on my next purchase.
Translated reviews
Also at least twice in a month you have emailed me to point out a list of products in my cart, products that I had NEVER chosen. For an online sales business this is very negative. For everything I have purchased in two months you could give me a free gift or a 50% off coupon on my next purchase.
A
Rating: 3 out of 5
Order placed on 07/08/21 and received on 02/09/21 very long delays due to a part of my order that was not in stock this part ordered in duplicate ie tires it had only one part available in stock and the others were to return to stock on 19 and 24 therefore received my order without This part is still not in stock, so I think communication should be improved when there are stock problems, to avoid long waits. I would also like to point out that when my order was released, I received it the next day, so delivery was very quick.
Translated reviews
G
Rating: 3 out of 5
Don't have my order complete yet , still waiting for 1 order !!! Wait for a response to me sent email.
Translated reviews
A
Rating: 3 out of 5
1 month late
Translated reviews
A
Rating: 3 out of 5
Gift box received damaged
Translated reviews
A
Rating: 3 out of 5
The product arrived incomplete. A claim email was sent to 1001 Hobbies with a photo and proof of purchase, but no result. to date
Translated reviews
A
Rating: 3 out of 5
Package arrived in poor condition. no cardboard packaging. just bubble wrap.
Translated reviews
G
Rating: 3 out of 5
Already placed several orders where unfortunately some things went wrong; wrong items delivered and shipments (paid for separately) put together for one shipment. The latter has since been rectified and refunded by them. But communication is not always smooth. In normal mail traffic usually no answer, only in reviews. Also a lot of unnecessary mails and unclear history about orders. Rather have the impression that 1001hobbies belongs to the category "dozenschuivers" than a webshop with knowledge of business. Plus point is that they offer a lot but this belongs to the stock of suppliers. Prices are sometimes also quite high...
Translated reviews
A
Rating: 3 out of 5
Still waiting for a product ordered and paid for: MAZDA MX5 ROADSTER 2016 ROUGE Reference: IXOCLC367N Not received !!!
Translated reviews
A
Rating: 3 out of 5
Disappointed by the model, hoped it would be larger
Translated reviews
C
Rating: 3 out of 5
Orders take a long time to be processed and shipped. Information on delivery dates is inaccurate.
Translated reviews
A
Rating: 3 out of 5
Very expensive product, compared to other sites and long delivery.
Translated reviews
C
Rating: 3 out of 5
The waiting time to receive it is long and there is little information on its status at any given time.
Translated reviews
V
Rating: 3 out of 5
The Humbrol paints are fine, but the shipping speed and quality of container used leaves a lot to be desired. I ordered quite a few paints and they were just tossed into a slightly padded envelope with no additional protection. I am glad none of my paints broke or opened up in transit. Supplied tracking was in French and difficult to figure out. Took over two weeks to receive what I ordered. I am happy about getting the paint supplies I needed, but I will look for a different supplier for any future orders. Thanks anyway.
V
Rating: 3 out of 5
delivery seems longer then average. Good point can produce the priduct your want but at a price.
A
Rating: 3 out of 5
Not very good stock management, as the order was placed when one of the two pieces was no longer available. No customer follow-up regarding supply, the customer has to call the site again to get news. On the other hand, the refund was made without any constraints and within a reasonable time.
Translated reviews
A
Rating: 3 out of 5
My last order received does not correspond to my order sent!
Translated reviews
G
Rating: 3 out of 5
Took a long time until it arrived
Translated reviews
G
Rating: 3 out of 5
Order received, great packaging etc. Only point of note is the lack of communication after ordering. After I placed my order on the website there was no confirmation that the order had gone through or was in process, something almost all other websites do. Eventually, after some searching I found all the details on the site itself but a simple email after an order is often enough to let them know that the order has gone through properly and is being processed. Now I spent a time waiting in uncertainty, which was unnecessary.
Translated reviews
V
Rating: 3 out of 5
The decal sheet does not include any insignia. I would have expected that at a price of 20€.
Translated reviews
A
Rating: 3 out of 5
Delivery a week late and no reply to 1001 hobbies contact email.
Translated reviews
V
Rating: 3 out of 5
Partly very confusing
Translated reviews
V
Rating: 3 out of 5
It was frustrating to wait three weeks for my small purchase of paints. No models, no glues, nothing but paints. I guess one should expect some time lag for items purchased from Europe but next time I'll look domestically.
G
Rating: 3 out of 5
Site is fine to use. Just a shame that you can order items that are not available (afterwards). If you opt for a refund, a bridging period of 14 days is generous. Contact by phone is not easy, due to a language barrier you have to make more effort to explain your "problem". Delivery seems to have been without any problems.
Translated reviews
G
Rating: 3 out of 5
the website does not work smoothly, otherwise it would have been 5 stars. fortunately the choice is wide and the handling perfect. top company.
Translated reviews
V
Rating: 3 out of 5
Delivery took a lot longer than advertised.
G
Rating: 3 out of 5
Good product, only shipping costs I find too expensive ( 7 euros is a bit ) sometimes I want to order extra things afterwards, but then the shipping cost is very expensive to order.
Translated reviews
V
Rating: 3 out of 5
The offer gave the impression that the pilots were painted, but they weren't, which is a shame. A small hint would have been enough for the price.
Translated reviews
G
Rating: 3 out of 5
Waited a little too long for a reason (product not in stock) for which my orderlling was delayed... Regrettable
Translated reviews
A
Rating: 3 out of 5
Happy with the purchase, but the product was indicated for immediate shipment, in the afternoon, and finally left after 6 days, after 2 unanswered emails and several calls, only 1 of which was answered. It was to be offered on Tuesday, but arrived on Wednesday.
Translated reviews
A
Rating: 3 out of 5
Not satisfied with delivery times.
Birthday gift arrived very late, even though everything was available.
Too bad
Translated reviews
Birthday gift arrived very late, even though everything was available.
Too bad
V
Rating: 3 out of 5
I actually had two of the same items ordered from them. They were shipped separately by 1001 hobbies. The first package was fine. The second arrived damaged with the items box partially crushed. Be aware that they are shipping from France, not Michigan.
A
Rating: 3 out of 5
I'll give you a better grade if I receive the 2 missing jars.
Translated reviews
A
Rating: 3 out of 5
Waiting too long
Translated reviews
A
Rating: 3 out of 5
Slightly defective product
Translated reviews
G
Rating: 3 out of 5
Not always clear website
Translated reviews
V
Rating: 3 out of 5
The packaging was perfect, but once removed, the box was missing two seals. Someone probably opened it before packing it.