Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Everything went well in the end, you have some problems with pre-order items because the waiting time is not clear. Otherwise the call center worked and they gave me support.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Wayne H.
Rating: 4 out of 5
following a purchase from 23/08/2023
Shipping box could be better
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JANSSENS M.
Rating: 4 out of 5
following a purchase from 28/08/2023
See my previous reviews. Always have to repeat my same text.
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Gerhard S.
Rating: 4 out of 5
following a purchase from 03/09/2023
Price performance in order. Only the parcel tracking is only in French and cannot be accessed in German.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jaap B.
Rating: 4 out of 5
following a purchase from 07/09/2023
Order went fine. No problems.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/08/2023
Usually everything usually goes well, but in this last order I ordered two units of the same display case. They sent me only one of them in a separate package from the rest of the order and they didn't know anything about the other one. About a month ago I contacted them to see how we could solve it, they told me that the amount would be credited to my account and to this day they still don't know anything.
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André S.
Rating: 4 out of 5
following a purchase from 04/09/2023
Why these systematically announced delays in order preparation?
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Mateusz B.
Rating: 4 out of 5
following a purchase from 14/08/2023
It took a long time to reach me.
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Bart D.
Rating: 4 out of 5
following a purchase from 10/09/2023
Delivered quickly, everything was included only the box of the Gundam kit had some damage.
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rodolphe W.
Rating: 4 out of 5
following a purchase from 08/09/2023
package received, but a little late, box a little crushed, saw sent in a bubble letter, and sent by world relay, either and Normally correct, and that now there should be no problem, ro your customer.
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jacky G.
Rating: 4 out of 5
following a purchase from 01/09/2023
A good follow-up of my parcel moreover a good packing for the protection of my order nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2023
Very good site with a wide selection.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2023
Too bad a label hides the product number.
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Daniel F.
Rating: 4 out of 5
following a purchase from 27/08/2023
Good deal and Quick sendding
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Geoffrey L.
Rating: 4 out of 5
following a purchase from 29/08/2023
Very good, I recommend
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Lynda B.
Rating: 4 out of 5
following a purchase from 12/08/2023
Firstly, my apologies for not replying sooner.
I received my husband"s Fiat BR-20 1/72 on 29.7.23, and subsequently, on the 12.8.23 another Fiat BR-20 plus the Junkers Ju 88A-4. Would it be possible to return the Fiat Mask?
All of the masks are apparently 'the best that can be found'! Praise indeed!
I look forward to hearing from you regarding the Fiat BR-20 Mask being returned.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2023
Fluorescent shades are difficult to apply evenly. Any advice?
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emmanuel M.
Rating: 4 out of 5
following a purchase from 23/08/2023
Order conformed to my request and was delivered as expected. But what's a pity, is that there's a lack of advantages in some models from Hasegawa or Tamiya in 1/48 that I can't find any more.
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Christine M.
Rating: 4 out of 5
following a purchase from 19/08/2023
The delivery took quite a long time. The products were as expected and very good!
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Rene C.
Rating: 4 out of 5
following a purchase from 26/08/2023
Does not correspond completely to the photo in the ad.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 22/08/2023
Shipping can sometimes take a while but overall very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2023
colli well received
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/08/2023
My delivery was meant to come in between the 26-29th but came the 30th other than that good company
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/08/2023
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2023
Hello, I was pleasantly surprised to have the 3 steel pigments. One steel pot was broken but I'm not complaining! Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2023
No problem finding the products I needed, very well designed and easy to use. Shipping costs a bit high ???
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/08/2023
Average prices, accurate in delivery
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 13/08/2023
Courier send email advising delivery for a Monday but did not deliver till the Tuesday other than that the service was quick
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 25/07/2023
Always delivered in good condition. Only the payment method is complicated. There are no Belgian banks listed. I have to pay via a detour. It is easier to pay directly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2023
The order was perfect and well packaged. But the delivery time is really long.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 08/08/2023
Its my first order...
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 01/08/2023
The delivery time is a little longer, but the product is exactly as described on the site. I am very satisfied with it
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 25/04/2023
Good selection but unfortunately many items not in stock. Delivery was always easy to track. Customer service always responded quickly.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/08/2023
Fast and well organized
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2023
Product being restocked at time of order not reported. Order received the day after shipment.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 15/08/2023
See my previous reviews. My reviews have not changed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2023
Delivery a few days late but otherwise a good experience.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 27/07/2023
Delivery and everything was just good nothing to complain about
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 06/08/2023
Everything was good, the UI is clear, the only things I can comment on is the breadth of the selection, shipping wasn't too fast either but the site can't do anything about that. Overall, 9/10
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2023
Very good, easy-to-use site.
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