Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
I was caught by the variety of modeling products, I was looking for Russian ships and here I found them. Unfortunately there was a problem on the non-delivery of the order, it was lost, too bad because it was supposed to be a Christmas gift and ordering it 1 month or so before, I did not expect this. Contacted 1001hobbies several times and the order was shipped to me again without further charge, this shows the seriousness of the Company. However, the delivery waits are too long .
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 22/01/2021
Very, very long shipping time.no info.only got information on request.item was okay.
Translated reviews
Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 14/02/2021
They have all the products you could want, but the machine translated descriptions are almost as bad as the Chinese ones on Amazon. Sometimes I can't figure it out and refrain from buying.
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 18/02/2021
Good website, delivery well delayed though, lots of choice .
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 03/02/2021
The site is OK, searching could be better, yet the delivery has been very slow, hence 3 stars
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/03/2021
They took a long time to prepare and ship the order. Once it was shipped it arrived quickly but it had already been more than 10 days.
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/03/2021
The prices are very good, but the shipping costs are a bit high even if you make a large purchase. And the delivery time is very long (not even if the order came from China).
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2021
The Ugears 3D mechanical butterfly puzzle is poorly made. The pieces don't fit, even after sanding and lubricating. After 3 hours of work, we broke several pieces and couldn't complete the assembly. Assembly of the Wooden City mystery box is not yet complete, but I'm satisfied so far. The instructions are clear, the parts detach easily from the brackets, and the pieces fit together quite easily. The only drawback is that it's much smaller than the photo.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2021
is not exactly what the image suggests
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2021
not too bad on the whole but for the delivery time it's not great moreover the prices are not the best nothing to say for the choice and for the packaging delivery
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2021
The downside is the Mondial Relais carrier. On the website, the delivery time is announced as 4 to 6 days. I was delivered in 25 days after no less than 3 telephone reminders. It's 1001Hobbies that's responsible for choosing a ... To be improved
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 13/03/2021
made of hard plastic, must have extra adhesive.
Translated reviews
Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2021
the delay was very long and the information was parsimonious...
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2021
The availability of products within the announced timeframe is not respected.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2021
When I received my parcel, which was in very good condition with no signs of impact, inside the lid of the tamya XF71 bottle was broken into small pieces. I must point out that there was no paint dripping, but I cannot guarantee that the bottle is watertight after use.
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/02/2021
THEY DELIVER ME THE WRONG PRODUCT. INSTEAD OF RETURNING THE PRODUCT AND RECEIVING THE CORRECT ONE, THE SOLUTION PROVIDED IS THAT I KEEP THE WRONG ONE AND I GET A BONUS OF 10 €. NOT CORRECT
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 20/02/2021
Service is slow - compare to a special courier service !
I would consider working with diffrent shipping company , in order that my costomers will get theirs orders with 4-5 days top !
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2021
extremely long delivery time...
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2021
An error on a reference ordered. I'm waiting for a replacement. I had to return the article not ordered, and obviously I will have the good only after this return ... trust reigns ...
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 23/02/2021
You continue to list items for sale on your website you do not have in stock. This causes delays with the rest of the order while you wait weeks for an item to come from your supplier. You need to either NOT LIST the item, ship what you do have in stock and follow-up with the rest of the order what the out of stock item, or refund the customer's money(NO VOUCHER) for the out of stock item.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/01/2021
Item ordered but no longer available, poor communication from customer service.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/12/2020
Ordered on 24/12/2020 and received on 23/02/2021....!!! No coment...!
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 07/03/2021
French-language coverage not desired.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2021
Delivery time a little long...
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 17/02/2021
Delivery time too long
Translated reviews
Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/02/2021
If all goes well, the products you've ordered will arrive at your door. If the slightest grain of sand gets in the way, well, you'll just have to be patient! The "customer service" is completely useless. Personally, I wouldn't recommend this box supplier.
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 08/02/2021
bardzo długi czas oczekiwania od zamówienia do dostarczenia przesyłki
Translated reviews
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 02/01/2021
Very long wait until the item is delivered. Difficult and unclear communication with the company.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/01/2021
Unfortunately, not all items were delivered. At first I had to wait longer for the order, which was OK, because the items said "delivery time 3-4 weeks". But then the parcel arrived and 2 items with a longer delivery time were not included. On the same day, however, the status message "IN STOCK" appeared on the homepage for the items. ??? I received an AUTOMATIC voucher for the amount of the undelivered products, but I would have preferred to wait two days longer and receive a complete delivery.
Translated reviews
Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 02/01/2021
Very slow delivery made several requests for information order fulfillment without getting response.
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 10/02/2021
Kindly the kit was sent to me as a replacement for another no longer available. The kit box was damaged but, fortunately, no parts were missing.
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 20/01/2021
For certain products, the time to ship was longer than indicated resulting in a long time to ship.
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/03/2021
There has been an error in one of the articles. I sent them an email two days ago and am still waiting for a reply.
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/01/2021
Beyond the somewhat long delivery time, Unfortunately an item delivered does not match what I ordered.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 09/03/2021
I received the package I received the package, however, when I opened it the model was missing most of the parts. I can do nothing with this. .
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/03/2021
I received the package I received the package, however, when I opened it the model was missing most of the parts. I can do nothing with this.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/03/2021
model is nice but model is nice but, way overpriced...
Translated reviews
Response from 1001hobbies
Dear, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! We will do our best to make your next experience a wonderful one. See you on our website 1001 hobbies
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 08/03/2021
model is nice but model is nice but, way overpriced...
Response from 1001hobbies
Dear, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! We will do our best to make your next experience a wonderful one. See you on our website 1001 hobbies
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 07/03/2021
The item would have been on time without Corona and I was kept informed every step of the way. However, I ordered an IR tank and got a BB tank and the chains were too tight. Otherwise everything was fine.
Translated reviews
Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/03/2021
Deadline and speed respected but packing of the model of a very large box in a simple transparent bubble wrap the box had the corners crushed and risk theft . thank you to take more care for the packaging of models cordial
Translated reviews
We use cookies for audience measurement and improving user experience.
English 