Customer reviews of 1001hobbies

It took a little too long, but I finally got everything.

Heekly clear and uncluttered. Smooth to order and pay. Clear invoice.

arrived 5 days after anticipated date

Big delay in the order, without my knowledge. I had to be the one to call them, as the order was still being "prepared". Too bad, because the rest went smoothly.

A pre-order item! I found the delay very long. The 2nd article is apparently no longer available! Why wasn't it put aside from the start, so as not to keep the customer waiting? As for the rest, I can't say much about it, as I'm basically only looking for pins, and I noticed that you didn't have much to offer on that front. But I'll take a look from time to time. Looking forward to my second article, please accept my regards. Joël. B.

As usual, the order was delivered without a hitch, despite a slight delay in relation to the original delivery date.
One broken resin part, but not due to the packaging, certainly broken at the manufacturer's, the broken part is not in the packaging.

Neatly delivered

Impeccable goods, accurately packaged, only the shipping could be a little faster!

Delivery a little long, products in conformity, serious site qualitative products

Good

Bit slow in getting to me

I don't know how or why my order was delayed, but I can testify that between the time I placed my order and its dispatch a fortnight later, I received two emails at regular intervals informing me that the site was doing its utmost to reduce the delay. This was probably due to an item being temporarily restocked between the time my order was placed and the time it was picked up by the warehouse staff. The parcel was well prepared and the cardboard boxes inside were in good condition. However, on the general level of the site, I would like clearer information on the paint references to be purchased in anticipation of the models ordered. I thought I saw that there was a service where the site team chose an assortment of paints to suit its own order, but it didn't seem very clear in its wording. Apart from that, browsing the site is pleasant. Perhaps I could add more search fields, such as the countries of origin of certain materials, which I found lacking in some of my searches. But overall I'm quite satisfied with your services and I'm thinking of placing another order, this time with more paint materials (brushes and colors).

A product was missing in the previous mailing. It was sent to me fairly expeditiously with no additional shipping charges

How do I access my customer account?

Very long delivery times

All good, only the shipping could be faster.

well

It wasn't packed very well, the box was too fragile, fortunately it didn't break.

The delivery time is on the long side. The article ordered meets the description.

Careful shipping but a little long. Product conforms.

A little long for shipping, but warned

serious company

First purchase on the site, and for a birthday present no less! The delivery time was 48 hours, and I was delivered in over a week... however, the parcel arrived in very good condition! As for the price, you can find the same models from the same suppliers cheaper in supermarkets at JouéClub for example, but you have to make a margin somewhere. In the end, I recommend this site if you like the world of models! It's worth at least a 4-star rating!

I was happy with the order. It took a little while until everything was together, but that happens.

Fine handling of the last order

Good selection of items and quality. Only the shipping information and delivery date could be a bit better written out, but the support helped me out a lot.

No negative comments. Good overall, except for the occasional search.

The customer service was a bit confusing, at first they said the model was not available, but it would be available in blue, then nothing for a while and suddenly I get the model I initially ordered although I had ordered the blue replacement model, but unfortunately with a small damage, was not serious but annoying.

Navigation and site ok; product matching description; package well assembled and protected. Final delivery not accurate with long lead time.

Apart from the very long delivery time, I have nothing to complain about. Thank you

Product quality and price good, delivery service not very fast

Helicopter received on time. Main rotor not working. No reply to e-mail sent a week ago. Unreachable by phone. ... I'll e-mail again.

Better care should be taken in packaging for shipping.

Good buying experience except for the package which was badly packed.

,,,,

Too bad about the damaged box

It took a while but it was fine.

Good goods

Problem-free processing and prompt delivery

Reliability, seriousness and punctuality.