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V
Rating: 3 out of 5
The products are great and the shipment arrived relatively fast considering what's going on in the world today. Thank ya'll
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
3 star reviews
Reset filtersA
Rating: 3 out of 5
Product conforms but delivery time much too long.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Rating: 3 out of 5
They are long delivery time... otherwise everything in the rules
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V
Rating: 3 out of 5
Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
Response from 1001hobbies
Dear Matthew, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Rating: 3 out of 5
Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
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Response from 1001hobbies
Dear Matthew, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Rating: 3 out of 5
Long delivery time...
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A
Rating: 3 out of 5
I paid the supplement to have delivery by Colissimo. I was supposed to be delivered on Saturday 27 my order was for a birthdayI was not delivered and I received a message from Colissimo which said that they could not delivertherefore conditions not respected and I can not even contact thembecause their site does not work.
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A
Rating: 3 out of 5
problem in the shopping cart to obtain special prices and code entry plus free delivery
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A
Rating: 3 out of 5
I'm still waiting for an order placed on January 31st, i.e. 4 weeks ago. I have no information on this order except on my account where the order is noted as awaiting delivery.
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V
Rating: 3 out of 5
your devilry time mostly late your devilry time mostly late. and no update
Response from 1001hobbies
Hello Khalid, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
A
Rating: 3 out of 5
your devilry time mostly late your devilry time mostly late. and no update
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Response from 1001hobbies
Hello Khalid, We apologise for this incident. Your remarks and suggestions are essential to us. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
A
Rating: 3 out of 5
Good quality material I placed 2 orders that were delivered on time and compliant the 3rd was delivered with 2 weeks of
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A
Rating: 3 out of 5
I ordered 4 models, no packaging except bubble wrap (you could see what I ordered through it) 2 boxes of models were crushed. Very disappointed ! You can mie
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A
Rating: 3 out of 5
Delivery times not respected too much attention
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A
Rating: 3 out of 5
Order placed on 502 arrived today 2202. Package full of dents and inside the Mark fit tamiya broken and liquid spilled.The rest of the products ok. Previous order went much betterarrived in perfect condition in 4 days.
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A
Rating: 3 out of 5
Quick receipt of the parcel but an ordered reference is missing. Domm
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A
Rating: 3 out of 5
Hello, I had selected filter 124 and ended up with a model at 143! It's certainly my fault for not checking enough, but it's unpleasant... for the rest r
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G
Rating: 3 out of 5
Internet site looks like it is a Dutch company Product turned out to be from France and shipping took very long and arrived too late for the birthday
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A
Rating: 3 out of 5
Products more expensive than elsewhere and not always well referenced. But the company's responsiveness is impressive.
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A
Rating: 3 out of 5
The delivery time is not respected.
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V
Rating: 3 out of 5
unfortunately damaged could be repaired by gluing so that it is not noticeable
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A
Rating: 3 out of 5
Delivery too long More than ten days to receive three small pots of paint that you wrote to have in stock.
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V
Rating: 3 out of 5
Although the goods were in stock, exactly 14 days passed between order/payment and delivery. That could be improved! However, the contents of the delivery were ok.
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A
Rating: 3 out of 5
No problems on the product sold but used to with other shopping platforms delivery time too long given also the cost of shipping.
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A
Rating: 3 out of 5
Delivery too long...
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G
Rating: 3 out of 5
The delivery time Actually everything is fine except the delivery time If you have to wait 3 4 or even 5 weeks for your order it is very annoying That should be much faster So your logistics organization can be improved With kind regards
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A
Rating: 3 out of 5
I had to wait a month and a half for the parts...maybe it's not your fault but I didn't fit in!
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V
Rating: 3 out of 5
Very dissapoited still haven't received my parcil witch we paid extra for a faster delivary it was a birthday present for my dad for 7 feb 2021 its now 15 of feb 2021 sorry wont use u againe and i would like a full refund plx
A
Rating: 3 out of 5
Order complete but lead time a bit long. I was waiting for certain products to continue building my model. Otherwise impeccable service as usual.
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A
Rating: 3 out of 5
Well-protected parcel shipped quickly. Shipping costs too high, no Mondial Relay option. La Poste rates are prohibitive for small parcels. However, commercial gesture agreed following comments. Great customer service, but shipping policy could be improved. Prices of Games Workshop products sometimes > official prices. Sometimes good
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A
Rating: 3 out of 5
Good quality model, apparently it's the first time I've bought this brand and it seems more than correct. On the other hand, I find that your prices are very high when you compare identical products on other websites.
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A
Rating: 3 out of 5
I think you should show what the product looks like in the box (figurines) because I'm a bit disappointed by the quality of the molding-I didn't know this brand. It's not your fault. I'll certainly recommend other professionals.
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A
Rating: 3 out of 5
My first order arrived incomplete with products I had not ordered. But the reaction was quick after my complaint and I'm waiting for a parcel to arrive.
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V
Rating: 3 out of 5
I had bought the "Pirates of the Caribbean"" as a supplement to a ship model. Of the 48 figures in the set, only 12 were different. In other words, four figures of each type. Putting four captains next to four pirate brides on the deck doesn't really work. Unfortunately, the figures were also very poorly cast. Burrs everywhere and not very detailed. I would have expected more for the price! What a pity...
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A
Rating: 3 out of 5
I find it takes a bit long when you place an order and when the products are in stock. Thank you in advance.
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A
Rating: 3 out of 5
Parcel still hasn't arrived It's not your habit Try to find the error
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A
Rating: 3 out of 5
Item first ordered in late October 2020 and after many reminders delivered in late January 2021. Hopefully next time it will be better.
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Rating: 3 out of 5
Christmas past I found in several store the same product sold on average 40 to 50 euro less so disappointed to be had of the
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Rating: 3 out of 5
delivery time
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Rating: 3 out of 5
Fast shipping! Box arrived damaged and open. No protection in the package. I did not contact customer service because the contents were n
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