Customer reviews of 1001hobbies

Everything is perfect on the 1001 maquettes side, the delivery problem comes from colissimo unfortunately.

Good service but expensive

Shipment a little longer than other modelism sites

Delivery was quicker than expected and that's great. On the other hand, the price of delivery is much too expensive and increases too quickly from 399 to 799, which can limit the choice of orders... especially as 2*399 is 798... in short. Otherwise, everything was well packaged and I found many things I couldn't find elsewhere at very competitive prices... which is important for a hobby.

It's a pity that there was a parcel error which delayed the delivery of the good v'colis. Apart from this little incident all

I think the very long delay is due to the festive season.

Hello everyone! The choice of models that you offer is very much appreciated. If I have to criticize 1 point, I'd say that the time taken to receive orders is sometimes not respected, and the price of some models seems a little excessive... Thank you for your efforts to satisfy me and your customers.

I am not happy with what I ordered due to lack of information about measurements and specifications of the products and also I am trying to return the product purchased on your site and I can not return it, I would appreciate if you could contact me to return the product.

Price a bit high but wide selection

Well-priced TAMIYA acrylic paints. Satisfactory delivery time despite the constraints of the pandemic. Products received in suitable packaging and fully compliant with my order&""" bémo"" : all paint bottles are covered with an adhesive warning against the harmfulness of the adhesive product affixed to the original TAMIYA label ... and masking the reference of the shade ... which can be removed provided you tear it off with the original label! MORE THAN ANNOYING!!! Fortunately, I'd kept my own order list (with reference no. and name).

The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.

I can confirm the long delivery time already described in the other reviews. Unfortunately, the box of the model I ordered was damaged at the corners (torn and dented) although it was properly packed. It must therefore have been sent off with defects. As a gift, this was quite unattractive. Fortunately, the model itself is fine. For the price and a handling fee of almost 10! euros, I expect the goods to be in perfect condition.

long delivery times never reply to email sent

Too bad there are no paints in the box.

delivery time not very fast for a product in sto

The order tracking does not work well the page does not give exact information it should be designed in a different way to make it more visible.

delivery time a little long postage a little expensive but I have no choice you are the only ones on the market to have so many models and decals I am looking for a breguet 14 172 to customize it in LATECOTER AERIAL LINES as soon as you have it available let me know

Great customer service helpfulness regarding info on the mishap since Order placed on 2911 and package received on 3012.

a big delay in the dispatch of the package during the festive period (order placed on the 12th and dispatched on the 21st for a product in stock), so it arrived after Christmas and in slightly fragile packaging. Fortunately, nothing was broken or lost, and the recipient no longer believes in Santa Claus.

Nice item, but the parts are not cut properly, which is a shame. Very difficult to build.

I paid roughly $50 for a model plane and another $45 to have it expedited shipping to arrive between December 21 - December 24th before Christmas. Also included in the $45 shipping was a tracking number. Unfortunately the tracking company was only in French so so couldn�t understand it. It is December 29th and I still haven�t received the model. My uncle also Ordered the same model and he is experiencing the same thing. All it says on your website is December 21st your package arrived in your country. Nothing else. I am so disappointed. This Was the model planes my uncle and father flew in Vietnam and I was so excited to get it for him. I don�t even know if it�s still coming or if I lost my money. I choose your company because of all the good reviews.

A little disappointed with the product. The box arrived badly sealed and damaged. The model itself is fine, but I was expecting something a bit better.

Order placed on December 8 and still nothing to arrive on December 28!!!! So he missed a gift under the tree. :-( Let's hope it arrives before this

The prices are quite competitive, the toy offered (monster truck radio ordered) is of good quality and the description was accurate. On the other hand, delivery times were not respected: order placed on 312 for delivery within 2-4 days. Order received on 1812, just in time for Christmas. However, payment was received

I only put 3 stars because I placed an order on December 10 all the models in stock I received my order after Christmas so I paid shipping costs to receive quickly but the preparation was so long that we g

Having been let down by another company,I was grateful to be able to find a Christmas present in stock here. 1001 shipped my order promptly but Hermes took a very long time to deliver it 10 days!!! In addition the Hermes tracking system didn't really function well. For me to order from this company again they would need to change their delivery provider!

Out of 2 orders, only one arrived in time for Christmas. Out of stock although the site indicated En stoc

Order arrived late. I couldn't give it as a present for Christmas because of a delay in delivery. A pity even if it arrived in good condition.

This posting is as at 1700GMT on 25/12/20 in response to a request from 1001 Modelkits for a review. Current status is that my order, placed on 04/12/20, is yet to arrive. At the time of order it was claimed to be in stock but then delayed whilst stock was obtained. Email received on 18/12 stating it has been shipped but the Courier's status is still at ""We're expecting it"". Update at 29/12. Parcel arrived today in good condition. Recipient very happy with it. Changed title from ""Never getting further business with this kind of service"" and rating from 1star to 3 star. No higher because the initial ""In stock"" was not true and the length of delivery time prior to receipt by UK courier was excessive (although some of that may have been abnormal due to covid related port closures).

good material but delivery too long

The delivery took quite long but I can live with that However all labels of the paint jars had stickers on them covering up the necessary paint codes ???

Packaging clearly inadequate. Boxes were flattened in transit.

Delay on delivery of my order no explanation from 1001maquettes' still waiting for my order

The toys I ordered met my expectations. Unfortunately delivery times are long and my parcel arrived in a terrible state, the toy boxes themselves being damaged.

Bad shipping time Bad shipping time , cost of delivery represents specail courier rate , but actual shipping time is longer than air post parcel.

Bad shipping time Bad shipping time , cost of delivery represents specail courier rate , but actual shipping time is longer than air post parcel.

I ordered a model kit on the 2nd December intended as a Christmas gift. The order arrived but contained a piece of heatproof glass with nothing else certainly no model kit and not even a delivery note. I contacted customer service and 3 days later I received a response asking for photos of what I had received. I sent photos and another 4 days before I received a response advising the photos can�t be opened and wishing me a happy Christmas season. I have resent the photos and received no response. I followed up with another email and almost a week later I have had no response. I paid over �50 for the kit and just want a refund now. I would not order again from this company. Mistakes happen but it�s now two weeks ago since I reported the issue and I am not confident my money will be refunded.

Parcel deposited on letterbox crumpled gift wrapping. It's costing me a lot of money for a poor service.

I ordered on 12/4 I ordered on 12/4. On 12/15 I checked tracking and it said it should arrive that day. The next day the message changed to in transit. Tomorrow is 12/22. I still haven't received my order. All I've gotten from your company is more offers to buy things. I'm frustrated and I still don't have an answer when I'm getting my order.

I ordered on 12/4 I ordered on 12/4. On 12/15 I checked tracking and it said it should arrive that day. The next day the message changed to in transit. Tomorrow is 12/22. I still haven’t received my order. All I’ve gotten from your company is more offers to buy things. I’m frustrated and I still don’t have an answer when I’m getting my order.