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A
Rating: 3 out of 5
Minor inconsistencies in the delivery (the product marked missing arrived ...... before the rest of the order).
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
3 star reviews
Reset filtersV
Rating: 3 out of 5
It's a shame a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
V
Rating: 3 out of 5
the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
A
Rating: 3 out of 5
good piece... nothing to say
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A
Rating: 3 out of 5
The order is of good quality only the delivery time was too long.
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A
Rating: 3 out of 5
difficult to install shrouds....
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V
Rating: 3 out of 5
They had a awesome selection of hard to get model kits (well hard to get in the US anyways). Prices were okay but considering I couldn't find them anyplace else it is what it is. Fast shipping too even with things as messed up as they are now! I will use them again for my model needs!!!
V
Rating: 3 out of 5
Shipping Time I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
Response from 1001hobbies
Hallo, Uw pakket wordt afgeleverd, we vragen vandaag een onderzoek met de transporteur om verder te gaan. Hoogachtend, Klantenservice 1001 hobby's. 1001hobbies klantenservice.
A
Rating: 3 out of 5
Shipping Time I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
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Response from 1001hobbies
Hallo, Uw pakket wordt afgeleverd, we vragen vandaag een onderzoek met de transporteur om verder te gaan. Hoogachtend, Klantenservice 1001 hobby's. 1001hobbies klantenservice.
A
Rating: 3 out of 5
Not much information in the tracking system. A little long for a Colissimo but arrives well packed and in good condition.
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A
Rating: 3 out of 5
Great products but very slow shipping I waited 20 days to get the package check availability well
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A
Rating: 3 out of 5
It would be desirable to have more precise assembly instructions in FRENCH.
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A
Rating: 3 out of 5
Products delivered as ordered. However, contrary to what was displayed on the merchant site at the time of ordering, the items ordered were not in stock and had to be restocked by the supplier, which delayed the dispatch of this order. After a complaint, the sales department estimated that this product would be shipped within 3 to 5 working days, but I'm positive that it was in stock (four items remaining) at the time of my order. While this malfunction of the site or stock management had no effect on the final outcome of the transaction, it did damage the image of the service.
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A
Rating: 3 out of 5
Very long delivery time. But good service response
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A
Rating: 3 out of 5
The product corresponds to the model but the box arrived very damaged. It was just wrapped in paper
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A
Rating: 3 out of 5
Hello, I have asked twice because in my order I have not received my suspension kit for Ducati Panigale and still no answer. Mr BOU
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C
Rating: 3 out of 5
One package arrived broken
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A
Rating: 3 out of 5
Delays too long to take charge of the order by the salesman and delays too long to take charge of the parcel by colissimo the expenses of delivery are for 48h and not 1 semai
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A
Rating: 3 out of 5
2 orders placed at the same time over 15 days ago... one is still being prepared... not nor
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A
Rating: 3 out of 5
The site is not always well designed. You can't refine your search properly. It's complicated when you want something specific.
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A
Rating: 3 out of 5
Insufficient packaging broken box fortunately it did not touch the model
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A
Rating: 3 out of 5
Item corresponds well to the order. Perfect packaging. The fault: order placed on Nov. 4, 2020 and card payment immediately debited but package reported gone a week later !!!!!!! Usually payment is made when the goods leave, for reasons of security.
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A
Rating: 3 out of 5
Satisfactory order but rather long delivery by colissimo it is perhaps due to the current situation
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G
Rating: 3 out of 5
One of the boxes was missing a figure (puppet) Otherwise it looked good
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A
Rating: 3 out of 5
Delivery too slow Very high charges
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A
Rating: 3 out of 5
Disappointed by the packaging. Package arrived very damaged. Box also damaged. Fortunately the model was not damaged in any way. I doubt I'll be recommending you if the parcels aren't better protected. First try plut
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A
Rating: 3 out of 5
Product complies with my request and delivered on time = very good 55 catastrophic delivery attributable to Colissimo (cardboard folded in half to fit in my mailbox so model twisted) = 0 5 the balance sheet done
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V
Rating: 3 out of 5
Slow delivery. My order was ""ready for dispatch"" for three days and I had to chase it.
A
Rating: 3 out of 5
Good for taking into account the package and delivery but not great for the address of the relay point.... I ask to be delivered in Champagnole and my parcel arrives in Poligny 20 km further on.
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A
Rating: 3 out of 5
I think I'm a pretty good customer and yet you regularly send me a €5 discount voucher !!!!! for purchases over €50. Sorry, I order at my own pace, i.e. approx. 25€ per order, but nearly 2 times a month, as I have other purchases to make.
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A
Rating: 3 out of 5
This site is one of the most expensive should lower the rates a little
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A
Rating: 3 out of 5
I used a 100 euro gift voucher and normally free postage. Not only did I have to pay the shipping costs, but it was also impossible to find a parcel delivery address. This is my 2nd order with you and this is the 2nd identical problem. I should point out that the order was placed before containment. It's a pity, but we'll be ordering from
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A
Rating: 3 out of 5
In my order of modeling paints, it happened that a small bottle not having the cap closed properly lost most of the paint in the package.
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V
Rating: 3 out of 5
Very fast service highly recomended.
A
Rating: 3 out of 5
one of the products is defective 2 weeks I reported by mail and no response too bad ... otherwise the rest of the products received is perfect. fast shipping and well packaged. customer service has contacted and replaced the item . thank you it's very commercial I appreciate the gesture . super SAV thank you c
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V
Rating: 3 out of 5
I have CCTV on my property and there was no attemptt to deliver my expexted parcel.. the steert was busy has workmen were laying new footpaths on or street . I had 4 other delivers made that monday no problem
G
Rating: 3 out of 5
This is the second time I have had to wait several wakes for an order because one item was not delivered on time by the manufacturer In the end, I asked to split the order and deliver what was in stock Why in such a case is the customer not consulted (automatically initiated by 1001) whether they want to split the order cancel or just wait? The delivery itself was 100% in ord
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A
Rating: 3 out of 5
Very good site where we find models at consistent prices but lack of clarity on the delivery time and the packaging of the package insufficient! Bubble wrap provides mediocre protection, and the box arrived crushed and damaged. Let's hope there's no p
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A
Rating: 3 out of 5
My package was all crushed and parts were loose and wandering around in the box.... a bit
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V
Rating: 3 out of 5
Excellent experience all around! Star Trek Pike's Enterprise mug arrived just as described and when they said it would. Also exceptional automated communication updating me on the status of my order and then the status of my shipment including a delivery notification as well.