Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Translated reviews
Response from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 01/10/2019
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Response from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 30/09/2019
too long delivery time too long waiting time
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 26/09/2019
It seems to me that everything I ordered is fine and arrived without problems. What I found is that it took a long time in my case was with postage paid and it took a long week today it seems a long time but otherwise everything OK improving this would have another star.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 23/09/2019
Great service and communication. Fast shipping to the US.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/09/2019
Hello not enough pictures representing some products it is therefore difficult to get an idea before a purchase!!! Too bad because you lose sales
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/09/2019
Not too satisfied because I received an order that was not mine, otherwise in the room ç
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/09/2019
Correct order but very slow delivery via Mondial Relay - over a week
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/09/2019
small problem with the protective cardboard but no damage to voi
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 06/09/2019
kind and helpful but too many errors in shipping orders and customer service not in language.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/09/2019
Not very reassuring not to say that it is settled and that the shipment is in neck
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2019
delayed delivery. I still don't know what's going to happen when and in what state.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2019
just average and why? I received a disastrous Bugatti 100P model, the resin was studded with holes due to bubbles and the same resin repelled the paint due to a lack of homogeneity.Czechoslovakian know-how for 72 euros doesn't make you want to go back to the drawing board.......... As for your service
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 28/08/2019
Satisfactory.
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 26/08/2019
Unfortunately the parcel arrived broken the kit box was ""offended"" being COBI constructions the dispersed material did not create any real damage to the kit had it been an injection kit the damage would certainly have been severe and would have forced a returnereso. -Correct delivery time -I could not track the package Judgment: Acceptable take better care of the sturdiness of the shipping packages in future mailings
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2019
Great product but delivery time very long compared to other orders effectu
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 22/08/2019
PERFECT TREATMENT. GREAT QUALITY PRODUCTS BUT VERY SLOW TO RECEIVE THE PRODUCT FROM THE ORDER TO THE RECEPTION OF THE SAME ALMOST A MONTH .TOO MUCH WAITING TIME.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/08/2019
Disappointed.product that on the site is in stock and finally is not.I ordered parts in Hong Kong the same day and they arrived 10 days.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2019
the packaging was damaged but the order was fine
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 16/08/2019
Products a bit expensive and slow in delivery
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 15/08/2019
The free shipping is excessively slow. I have an online store and the free shipping is 48 hours maximum.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2019
Not really 1001 Modelkits fault ... Not really 1001 Modelkits fault ... After many weeks received model TACIT BLUE aircraft from France. Made in Chezc Republic that's the problem not user friendly extremely difficult to remove parts from plastic casting feeder lines. Leaving rough edges that need to be carefully cut down to fit. So far haven't found a cement that adheres to their type of plastic. After ship models and many aircraft models this is absolutely the worst i have ever incountered. trying to contact someone at 1001 for advice on 0490034 cement.
Translated reviews
Response from 1001hobbies
Hye Sir, Thank you for your comments. You can rate the brand on its page and put comments on the product page: https://www.1001modelkits.com/172-scale-aircraft-models/27607-planet-models-pla11172-northrop-tacit-blue.html You can contact us at [email protected] Best regards
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 14/08/2019
Not really 1001 Modelkits fault .. Not really 1001 Modelkits fault ... After many weeks received model TACIT BLUE aircraft from France. Made in Chezc Republic that's the problem not user friendly extremely difficult to remove parts from plastic casting feeder lines. Leaving rough edges that need to be carefully cut down to fit.. So far haven't found a cement that adheres to their type of plastic. After ship models and many aircraft models this is absolutely the worst i have ever incountered. trying to contact someone at 1001 for advice on 0490034 cement.
Response from 1001hobbies
Hye Sir, Thank you for your comments. You can rate the brand on its page and put comments on the product page: https://www.1001modelkits.com/172-scale-aircraft-models/27607-planet-models-pla11172-northrop-tacit-blue.html You can contact us at [email protected] Best regards
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
Fast delivery but the product does not correspond to the photos on the website. I wanted the old version of the model ordered, the one corresponding to the illustrations on the site, but I received the old version which I really like mo
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
Ordered only 4 small items including a TX antenna for an old radio. I received the envelope with the correct delivery note, but only 3 items, the antenna not included (they can't count to 4?). No solution by phone, I had to send an e-mail and fill in ""Attestation sur l'honneur de réception de commande manquant"". The antenna had to be registered (resulting in a delay of 9 or 10 days), so where was the antenna that should have been in the e-mail?
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2019
All goods were received eventually All goods were received eventually. However, it took much longer time than I expected for the delivery of purchased items. And I was unable to trace the status of delivery despite accessing the link. Not message as to the delivery date could be received whatsoever.
Translated reviews
Response from 1001hobbies
Hello, You have chosen an Eco delivery. Eco deliveries usually take a week to arrive. But in special cases, it can take three weeks. Eco deliveries do not have tracking possible. For a tracking of your order, choose Express. Regarding delivery dates, we give a delivery estimate for each order. Best regards
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 03/08/2019
All goods were received eventually All goods were received eventually. However, it took much longer time than I expected for the delivery of purchased items. And I was unable to trace the status of delivery despite accessing the link. Not message as to the delivery date could be received whatsoever.
Response from 1001hobbies
Hello, You have chosen an Eco delivery. Eco deliveries usually take a week to arrive. But in special cases, it can take three weeks. Eco deliveries do not have tracking possible. For a tracking of your order, choose Express. Regarding delivery dates, we give a delivery estimate for each order. Best regards
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2019
Wide choice of models and accessories, but prices too high compared with other sites, so only use them to order products you can't find elsewhere.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/07/2019
The order arrived in good time. The Humbrol HU76 paint can was probably a bit old as a 5mm crust of dry paint covered the paint on the can. A pity, but it only concerns this brand.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 25/07/2019
what I ordered arrived when I expected in good order
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 23/07/2019
Okay Was able to receive a product I wanted yet there was no tracking to US and it took considerably longer than expected (34 days). Unfortunately these were gifts and one had been previously opened and taped shut and both packages were crushed although the external packaging showed no damage.
Response from 1001hobbies
Dear Abby Halsmer, We are sorry for these incidents. To benefit from a tracking of your order, choose Express delivery for your next order. The Eco delivery is the longest and has no tracking. Could you send us pictures of the package and boxes to [email protected]. Best regards
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/07/2019
Okay Was able to receive a product I wanted yet there was no tracking to US and it took considerably longer than expected (34 days). Unfortunately these were gifts and one had been previously opened and taped shut and both packages were crushed although the external packaging showed no damage.
Translated reviews
Response from 1001hobbies
Dear Abby Halsmer, We are sorry for these incidents. To benefit from a tracking of your order, choose Express delivery for your next order. The Eco delivery is the longest and has no tracking. Could you send us pictures of the package and boxes to [email protected]. Best regards
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 18/07/2019
Products conform to the order mastodontic delivery time despite the outlay for fast delivery that in addition to being slow is very expensive
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2019
Hello Processing times are too long. Sincerely
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2019
I was surprised by the 12-day delivery time mentioned on the article but not really highlighted... You should also review your notification system: I received no less than 25 emails notifying me of each micro-step in the order and delivery process.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/07/2019
Very good model, only one drawback. It would have been nice to have a detailed document on the tools needed and the useful colors for each of the models. This would have saved me time, as I have to find the necessary colors, which is currently blocking me.
Translated reviews
A
Acquirente Verificato
Rating: 3 out of 5
following a purchase from 13/07/2019
Out of an order of 8 items, one arrived wrong (possibly due to a mistake by the warehouse worker in reading the code). Now I find myself with one item not requested and one to be requested again. As a start it is not very promising.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/07/2019
A little over because a small box not in stock so a little wait sinom correct answer fast
Translated reviews
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 08/07/2019
The whole purchase itself has been correct but 10€ shipping costs for a time of between 7-10 working days seems excessive both financially and in waiting times. If the shipping is free I think those times are acceptable but since you pay 10 € should be given a better service.
Translated reviews
V
Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 07/07/2019
Goods too expensive Shipping much too high
Translated reviews
We use cookies for audience measurement and improving user experience.
English 