Customer reviews of 1001hobbies

Goods too expensive Shipping much too high

Very good service regarding the order itself small problem with delivery with Mondial relay and shipping costs a little high in my opinion.

Good range of models. Quick delivery and good updates on order progress. Only problem new product emails come with dollar sign as prices not pounds uk.

Slow in delivery quite slow

The delivery of the products is a bit slow and above all expensive. Otherwise correct

Product matched in the decription but not in the image posted on the site. Also the shipping charges were carucce. Other than that very good experience.

Huge offer and sorted x categories. Shipping time however too long and lack of any update on shipping

T0ujouts satisfied with 1001 maquettes Except last order made June 13 and delivery scheduled June 26 May be a little lo

My order was placed on June 11, 2019. Delivery was promised in 2 to 4 working days. I was therefore confident I would have it for Father's Day. To be sure I even paid a supplement to be delivered faster by Colissimo. Big disappointment because the product was finally delivered.

Delivery too slow

Well-prepared packaging for shipment. However, the packaging for the plane had already been opened (i.e. sent to someone's home) and very badly resealed. Inside there was some broken polystyrene (I don't think you check your returns!) and, of course, parts that hadn't been put in their slots. Finally, the glue tubes were unusable, so I had to buy new ones. In fact, when I buy something new, I'd like to have something new, not an art object.

I was very disappointed in the quality of product I was very disappointed in the quality of the product. I would have expected a more traditionally designed kit. I'm not looking forward to cutting out and fitting the pieces without registration points. For the price this is a little bit ridiculous. I am also disappointed in the shipping time considering I waited for three weeks to then have it airmailed to the US. I would not purchase again and regret my purchase. Otherwise no other problems

I was very disappointed in the quality of product I was very disappointed in the quality of the product. I would have expected a more traditionally designed kit. I’m not looking forward to cutting out and fitting the pieces without registration points. For the price this is a little bit ridiculous. I am also disappointed in the shipping time considering I waited for three weeks to then have it airmailed to the US. I would not purchase again and regret my purchase. Otherwise no other problems

Everything was good except for shipping. I paid for Express shipping but it was sent via regular slow mail. Still I have to give them credit for admitting the mistake and refunding difference in shipping. Otherwise it would have been 5 stars.

The positive side of your site is that you offer brands that some of your competitors don't. The negative side is that the prices are much too high.

Good products and fast shipping across the pond.

An employee breaks a bottle and cancels my order! No one to warn me of this.... I received ten glass bottles of paint all unprotected in a thin bubble envelope! Some kind of miracle that they arrived whole. The whole thing lacks seriousness. In the face of the competition, you have a lot of work to do. However, I remain your customer, confident that you will remedy these problems. Don't throw the baby out with the bathwater.

Good selection but long shipping times (over 3 days just for the site to send my order).

Good day Good day, to be honest, I am not very happy with the delivery, firstly they could not send for a very long time, secondly when they sent it was written your order would arrive in 4-5 days but in fact the order went 9 days and I thought the order would arrive at the post office I wanted to deliver the courier to the index that I ordered, I didn’t have to wait for him at home, so when I was called back I said to redirect the package to the post office with my previously specified index, and third, because of poor packaging, the model arrived broken locator, I stuck himself on super glue.

Good day Good day, to be honest, I am not very happy with the delivery, firstly they could not send for a very long time, secondly when they sent it was written your order would arrive in 4-5 days but in fact the order went 9 days and I thought the order would arrive at the post office I wanted to deliver the courier to the index that I ordered, I didn't have to wait for him at home, so when I was called back I said to redirect the package to the post office with my previously specified index, and third, because of poor packaging, the model arrived broken locator, I stuck himself on super glue.

The grade is low for the absurdity of the site really nerve-wracking in the search for models accessories and paints. Non sense in Italian translation and search engine really unsuitable for an e-commerce store. The malfunction of the site is for me a reason not to buy from 1001models.

no issues whatsoever. Happy customer.

No news about my order. It was still being prepared. I had to call and everything was sorted out in a few days. Disappointed because they were gifts and didn't arrive on time. Not satisfied with order tracking either.

I'm not too happy I made an order that I had to receive at home I paid for but I had to pick it up at Cultura Leclerc ..otherwise nothing to

Well the second shipment after the failure of the first shipment. I received an apology and a shopping voucher to apologize for the mishap.

Hello Feedback on my order: the deliveryman literally pushed the package into the letterbox, breaking 3 of the three brushes for a paid delivery, which is unacceptable. 1 pot of paint2 was completely dry. 1001 maquette sent me back the damaged products without delay and at no extra cost, thanks to them. In short 1001 maquette 45 Li

I had ordered a cutter with 5 spare blades and received a pair of cutting pliers...

10 days delivery time: other providers do this in 2-3 days

Not very fast and complicated site but the models are really good so we excuse cd

the box of my order was ripped open and for my second order I should have had a discount of 5 euros that was not the case ... thank you for keeping me informed.

the preparation + delivery times need to be reviewed (order placed on May 10, delivery in a relay point (the weak point, you might say?) on May 21. I placed 2 similar orders in England and Check Republic on the same day, delivered in less than an hour.

sorry it has to be said to improve! but the quality is to review on the paint humbrol because pasty impossible to dilute on the gloss either old pot in stock or humbrol has left its quality in the closet shipping costs too expensive but contact with the responsible very b

Hello (3 stars I justify for the delivery whatever concern the package slightly damaged article dusty paint chips on the propeller shaft tube). I'm in contact with 1001 Maquettes perfect. Sal

very long delivery time little choice of collection point

Delivery time longer than usual: ordered on April 24, received on June 8. No information as to why!

Delivery time by mondial relais very long. Ordered over a week ago and still nothing has arrived.

Parcel sent by 1001 maquettes on 300419 not received in relay point on 80

Order placed on 17042019. Worried about the time spent on 25042019 I decided to contact the website chat. So you need to know that for example: 4 copies available does not mean that there are 4 copies in stock but rather 4 copies available from the 1001 Maquettes supplier. The delay in delivery (non-preparation of the order) is that a model is in restocking (whereas on the site it is available in 2 copies) approximately 2 days later the parcel is prepared and dispatched. No compensation, no discount, no coupon ... in short, no commercial gesture. I'm a bit disappointed by the confusing way the site is managed. We'll see how it goes ... Further to your reply to my review: I'm not going back on the shipping time. But as soon as you validate your order"". For me, but I could be wrong, the validation of the order is dated 170419 (date of credit card collection) and therefore from 170419 to 020519 does not correspond to the 5 to 7 working days of shipping time as you pointed out to me. Best regards

Well, I am still waiting for the package to arrive on April 3. If it arrives, I will be able to evaluate them, but for now I have no content.

I was disappointed in communication... I was disappointed in communication with you. Half or more were not in English and it was not until I ask questions did I get the information I needed