Customer reviews of 1001hobbies

Good quality products as described. Package well packed. 3 stars for delivery. Products indicated in stock, dispatched within 24 hours, but missing at time of order dispatch. Ordered January 15 Shipped January 24 Received January 28. Credit card debited on day of order.

Product ok. But delivery time not respectedÃ

Delivery took quite a long time and substitute items were sent for several paints that were ordered without consultation.

Finally too expensive. No communication. I would not recommend this site.

Package arrived safely and conformed. But model (4 characters) poorly protected in the letter a broken character. Nothing irreparable for a model maker ma

The order and delivery went smoothly. However, the two Hobbymasters (F-35 and F-16) had no assembly instructions in the boxes. Prices for some models can be much higher than elsewhere. The on-site store in Paris is just an office (nothing to sell there). That said, the on-site staff is young.

Very good mention for the availability and prices of the tamiya acrylic paint.not so good for the aerosol productsalways at the tamiya brand level.

Very expensive colissimo delivery charges and when a delivery problem occurs (Colissimo fault) customer service looks down on any request for a gesture. No problem, the site is good but without p

Perfect service. Website to be improved when accessed via a tablet.

The delivery is long but the products interesting I asked for information by mails no answer

Excellent service!

Bonjour bien mais un peu lent quand meme j'attends toujours une commande depuis 15 jours Cordialement

It's been a week since I placed my order and I'm still waiting for delivery (colissimo).

I do not recommend buying with eco shipping order sent on Jan 1 arrived on Jan 17...otherwise helpful and fast chat service!

package still blocked at customs forgets to enter value of contentscharles zurcher

J'ai bien reçu a ce jourvotre mail je vous pris de m'excuse aussi làj'ai pris contact avec tabac presse de tours il m'dit que lui aussi il n'a pas compris comme ça se fait que le colis a été livré là bas au lieu de orchaise dans le 41 je lui et dit que je passer le chercher sauf je préféré que relais colis assume leurs bêtises qu'ils ont fait en plus là et votre collègue ou votre collèguee aussi mon dit de pas y aller le chercher vue que se ne me qui a fait la bêtiser mais bien eux au lieu que j'ai demandé. made the mistake but they instead of delivering it to orchaise in 41 but also in tours is not what I also asked to this day I will not go to look for it more but that relais colis ra takes him or I asked moreover there also it made a mistake so that it assumes it there and it is not me who asks them to deliver it there but him without having said it after I ask that you contact relais colis and that it ra takes him had the end of the week and had the end of the month in orchaise in 41 but also in tours. had the end of the month in orchaise too there me my side complaint against them and if they do not want the ra takes home I to them the bill of the train and there they are going to pay it in more too I am not going to let make by them I take you to excuse me it is not after you that I do but to the relay parcel which made a stupidity when I am going to place a 2nd order the next time it is going to send it in bordeaux or paris too there except me I am not going to go to seek it there bas en plus a ce jour le colis et a tours je vais pas aller le chercher je demande que relais colis le ra emmene ou j'ai demandé aussi et avais la fin de la semaine et avais la fin du mois après ça le colis va reparti chez vous et encore il faut que j'attends 4 a 5 jours pour le ravoir aussi je suis pas d'accord avec que j'ai pris contact avec le bureaux tabac de tours et relais colis a fait une grosse bêtise a fait une grosse gaffe là aussi ils ont pas fait attention en plu

I just had a problem with mondial relay who had delivered to the wrong collection point.

The delivery was fast and the products correctly packaged. On the other hand, I am rather (very) unhappy that despite several requests where I clearly specified for reasons of availability that I did not want the order to be sent immediately after receipt of my payment, it was sent without any delay! The risk was that I wouldn't be back from my trip in time to collect the parcel from the relay point. NB: Concerning the 3 products - all as described - one of them is incomplete with a part missing (FT-17 tank).

11 days to be delivered I find this delay exagÃ

The delivery time for products is a little long for an online sale. Given the cost, the customer is entitled to expect greater responsiveness. Nothing wrong with the pro

While the model was delivered in record time before the festive season, the same could not be said for the paints and cement glue. The bottle of Humbrol glue was dry, and some of the Heller paint was a little runny. However, 1001 Maquettes was very reactive and sent me back the glue very quickly. So well done and thank you for that. I hope that on the delivery side, controls have been put in place to check the quality of the package before they leave. I'd recommend a model from 1001 Maquettes but for the accessories

The website is not very interactive although there is a lot of variety of items like no other. The shipping took too long 12 days and that paying 17€ for postage and ur service.

Overall satisfactory but very disappointed with the product ach

Acceptable delivery time

Very late deliveryiv

The size of the 132 figurines is perfectly suited to children's play. It's a pity that the figurines are only one color, and the same as those on the opposing sides. It's hard to tell them apart in battle. One of the French Carabiniers figurines came without a sword (probably broken during packing). Domma

After receiving the package, I noticed that the glue pot inside was broken and therefore unusable.

Physical parcel arrived very quickly and corresponded to my request. However, there was a problem with the 2 50-euro gift cards purchased, which were not activated after 3 weeks despite contact with the service department.

In the product description, I thought that paint and glue were included. But it turns out that I only have three pots of paint out of the 6 needed to make the model.

The items arrived promptly and in perfect condition. I emailed a question regarding my order and received a quick polite response. I will definitely order from 1001 Modelkits again and will recommend them to friends.

delivery details even for out-of-stock colissimo

I received my order but between the time I ordered on December 18, 2018 and the time I received them there was a more impotent time elapsed since I received it on December 26 or 27, 2018. Instead of the 4 to 5 days as

Wide choice of models, but I think you should be able to see the assembly instructions before you buy.

Very slow delivery and very expensive shipping. Answer: The order was placed on the 6th at 12:30 together with the payment. The shipment was made on the 12th right. Arriving on the 15th also true.

the model was sent on time. the parcel was well protected. all the contents conform to the product description. for another purchase, i wouldn't hesitate to trust this company. thank you. PS: the paint cans included in the box are really too small and oblige us to buy others, which was not mentioned to us during our telephone contact with the sales representative.

The assembly instructions could be more detailed. Blue paint spreads very poorly and not evenly

The product corresponds to what is published by the seller.

I'm sorry to give you so few stars, but I'm disappointed that the documentation for building the models is written in English and does not correspond to your paintings.

A little disappointed after ordering the 12122018 I received the order yesterday at 13 hours I do not tell you the stress and fortunately I intervened several times if-no nothing under the tree. Ex: to save 48heures the shipment was made by colissimo instead of the carrier. You'll understand my disappointment.

I asked for gift wrapping for the two items I bought and they arrived super poorly wrapped together when they were two different gifts.