Customer reviews of 1001hobbies

Model purchased on 2912. Receipt of a confirmation e-mail informing me of a delivery between 1601 and 1801. On 1301 receipt of an e-mail informing me of the non-availability of the model with the ment"" we don't know when it will be available"". On 2802 I received an e-mail informing me that the product was available and would be shipped within 48 hours. Shipment on 0103 and arrival of the parcel. More than two months of actual delay for a delay of just over two weeks initially announced..... An improvement in logistics would be welcome :) On the phone, nothing to change: friendly and good advice. I'm staying

Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.

Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.

Ordered several small models all in stock on February 20th but not prepared until the 28th. Too many

Only the delivery was a bit long. About 10 days. I'm now building the model and painting it. Please note that paint is not included in the package. You'll need an extra 20 euros to purchase it.

Slower than a snail I placed an order on e-bay to Hong Kong the same day (15 Feb), it arrived a week before 1001 Modelkits order

Slower than a snail I placed an order on e-bay to Hong Kong the same day (15 Feb), it arrived a week before 1001 Modelkits order

Not easy to find the right brand of model. Delivery takes longer than expected, as you have to wait for collection, preparation and finally delivery. On the other hand, there's a huge choice of models and accessories.

I had to take a glossy white and a glossy red (my order was urgent) so I took these 2 colors in my order as I had no choice. Disappointed for my first order. Sincerely

Good materialbut don't be in too much of a hurry to receive the order(11 days).stock management needs to be improved as too many basic products are out of stock.

Delivery time to Switzerland too long

models are insufficiently protected and boxes arrive damaged.

Efficient order processing ... but disappointed that the description of the products ordered was not precise enough ... overall not sati

Communication is absent ... I have sent two emails and was answered only after receiving the package with the model besides the most broken ...

Parcel received several days later than announced. In addition, no care was taken when packing. The products are bulk-packed in plastic sleeves. Neither more nor less

Good choice of products but wait time-cost a bit long. Package well taken care of and product safe.

Disappointed for the delivery it did not correspond to the dates given and no mail of excu

I ordered a tube of cyberbond glue and I can't get a drop out.

Ordered and paid for on 18.1.2017. Delivery time max. 2 weeks. 3.2.17 Request where the goods are. No reply. Still no goods today and still no reply. Too bad I imagined it would be different. NEW: On 8.2.2017 I finally received a message: The product you ordered is not available. You will receive a voucher for the amount paid. I requested a refund to my credit card. I wonder if this will be done. Legally it should work that way because I never said that I would or want to buy more products from 1001 modellbau. I DON'T WANT TO EITHER. 16.2.2017 the payment was credited. I think that's supppper. Thank you and my recommendation. It started out badly but the company finally acted positively.

This is my first model. The delivery time is very long. And I'd rather do it twice than once. You have to order the paints after you've received the model.

Ordered and shipped at 24012017 Today 06022017 got delivered why such a long shipping time ???????

delivery times do not correspond to those specified in the order

the product corresponds to my order but waiting more than 10 working days when the product is marked as available is far too long.....

Delivery time longer than announced at time of order. otherwise satisfied.

no explanation of how to use the decals

I bought a model as a present for my husband and surprise, when you open it and look at the cardboard, there's no paint or glue for the price you're paying. In other stores, when you buy a model, you get everything inside. Really disappointed

Delivery The delivery time for just a few model paints was terrible. I could have built the whole model in the time I have waited for the correct paints and after three weeks one still has to be delivered. I am sure I'm not the only one who has waited more than three weeks for delivery which is not acceptable in today's market.

Delivery The delivery time for just a few model paints was terrible. I could have built the whole model in the time I have waited for the correct paints and after three weeks one still has to be delivered. I am sure I'm not the only one who has waited more than three weeks for delivery which is not acceptable in today's market.

Reference error on delivery but quick refund for lack of similar product

lousy communication when attempting to elicit info from the company via email it was absolutely and categorically ignored. Other than that, the item that was ordered was shipped on time and arrived in time.

lousy communication when attempting to elicit info from the company via email it was absolutely and categorically ignored. Other than that, the item that was ordered was shipped on time and arrived in time.

I chose this model because it was suitable for beginners but too difficult for my 11-year-old son.

Too bad no feedback on the messages left on the site.

All the jars of model paint had a very sticky barcode label, so all the jars remained sticky.

If I have nothing in particular to reproach 1001 maquettes apart from a small delay in delivery due to payment in three instalments, I am not at all satisfied with the item purchased ...!!!! a 4F200LM helicopter paid almost 500€...!!! and which does not fly at all ...!!! and in fact is already out of service even before I have finished paying for it. At this price, you'd think that by gently pushing the throttle without touching any other controls, the machine would hover obediently ... but it doesn't, and it goes off in all directions because it's obviously not factory-calibrated. The paper manual in French is totally complex and improbable, describing settings that would scare you. It's more than fragile, and the spare parts that are broken (swashplate among others) are no longer available from dealers. I left a more than unfavorable review on this very article. I would no doubt have postponed or renounced this purchase if 10ire had issued a detailed warning concerning this model, and this is a reproach that I take the liberty of making. Sincerely

Very professional site, complete catalog at fair prices. But not enough details on the items. The processing of orders before shipping seems to me to be very complicated.

I am disappointed with the item ordered The photo on the website does not match the description Ref: S002

did not receive the package fortunately an employee resent it to me in a hurry ...5 stars po

172 for the figurines and the 172 boat. Despite this, the figurines are very poorly made and do not correspond to the scale requested.

Very happy with my purchasesbut very surprised to see the price go from 52 euros to 101 euros that's a lot at once!!!!!!!! Too bad.........