Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
good products and great choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Fast delivery. Perfect thanks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
On-time delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2019
I did not receive the promised poster because of the wait.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Enormous choice and we can only value the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
well received complete by cons not the choice of relay less than 8 terminals while I have one in the village for 5 years!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
sérieux rien a redir
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Very wide selection. Fast shipping (considering the holiday season). Package in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Fast delivery, product meets my expectations, as I'm a novice I was well advised by the online seller. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
On time. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Very effective...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
SLIGHTLY LONG DELIVERY TIME
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/12/2019
Product arrived on time excellent packaging expectations met.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/12/2019
Excellent information and timeliness in order fulfillment
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/12/2019
Fast and reliable processing. Goodwill when exchanging.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/12/2019
Unhelpful response I'm into week 2 of chasing this company for a refund for items which have been lost in shipping. The items are Christmas presents which I need to have in 2 days time to give to people. Very unhelpful service - just tell me I have to wait for the investigation with Hermes which 10 days in has produced a zero result. I would NOT recommend ordering from them.
Response from 1001hobbies
Hello, Unfortunatly we need to know what is going on with the package before being able to propose you solution if a solution is needed. As soon as we have the return from the investigation we come back to you. Sincerely,
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/12/2019
I'm into week 2 of chasing this company for a refund for items which have been lost in shipping. The items are Christmas presents which I need to have in 2 days time to give to people. Very unhelpful service - just tell me I have to wait for the investigation with Hermes which 10 days in has produced a zero result. I would NOT recommend ordering from them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2019
Reference site, although some brands are missing. Good telephone contacts, very didactic and efficient. Advisors give important information on how accounts and telesales work. Thanks for keeping all payment methods. Very complete site, easy to explore. Very good supplier in the field of model making. See you soon!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2019
Slightly long delivery times
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/12/2019
items not deliveredcould not be contacted by phone
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/12/2019
Fifteen days to have two models in stock plus 4 to 6 days for delivery. As a result, my son may not get a Christmas present. I should have gone to a real retailer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
very fast order and delivery. great!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2019
I was very well advised when I was looking for a product for wooden model boats. Kind regards
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/12/2019
good cooperation
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 16/12/2019
STAY AWAY FROM THIS SITE!!! I purchased an item from them on 1011 that was marked ""shipping in 12-14 business days"". After 3 weeks I contact them via chat and it is explained to me that they had problems with their supplier. The same excuse was repeated every time I tried to contact them again to find out where my order stood. Icing on the cake since a few days they have not even responded to emails anymore.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 16/12/2019
Even during all the strikes just deliver!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/12/2019
Perfect transaction. Fast shipping good packing and item as discribed.Good quality. Thank you :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
very fast and well packaged and above all satisfied with the composition of the inside of the box and figu
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Very complete site and friendly guarantor
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Impeccable as the previous times !
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 15/12/2019
Great service and on time product as expected
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 15/12/2019
Delivery excellent but then very many emails!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
No problem at all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
serious about listening to customers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
Everything is perfect and arrived on time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2019
in one of the boxes there has certainly been a mix up the riders are moulded in blue plastic and the horses in light brown the result is that the riders do not fit well on the horses and one horse is bent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
1st order on this site total satisfaction
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/12/2019
Disappointed with customer service I placed an order on 22 November (for an item that ""usually ships 3-5 days""). Order did not ship until 9 December. Next, I specifically requested and paid for expedited shipping, but item was shipped economy (2 weeks delivery time and no tracking). As a result, it is unlikely my item will not arrive in time to be a Christmas gift as intended (more than a month after ordering). Customer service offered to refund the difference between economy and expedited shipping, but this won't help the package get here in time. BEWARE of poor quality and slow customer service.
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Response from 1001hobbies
Hello, We are sincerely sorry that our logistic team made a mistake when shipping the order. If it is not received by the 23rd, please reach us back to find a solution. Sincerely,
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