Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Ordered on Dec 14th for guaranteed delivery before Christmas 1st phone call promises delivery before the 24th 2nd call they don't know where my parcel is 3rd call I won't get it in time because it's Christmas! GAG? What involvement! And what a sales culture! It's December 27 and I still haven't received my parcel.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2018
No respect of deadlines Cancellation of order without explanation No respect of quantities initially planned on the site Delivery and preparation too l
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 27/12/2018
NO EFFORT WAS TAKEN TO CHOOSE BEST… NO EFFORT WAS TAKEN TO CHOOSE BEST KITS' BOXES FOR ME, THERE WERE CREASES AND DENTS ON MANY AREAS! FACTORY SEAL ON ONE OF THE BOXES WAS TORN WIDE OPEN AND YOU DIDN'T CARE ABOUT IT AND SENT IT TO ME LIKE NOTHING HAPPENED!
Response from 1001hobbies
Dear sir, Our parcels ship from Europe and we are sorry if the box was damaged during shipment. Be assured that we do our best to increase shipping quality and customer satisfaction.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/12/2018
I would need to receive my parcel to make an evaluation !
Translated reviews
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 26/12/2018
Very bad experience... I placed an order on December 9 was supposed to be a Christmas gift unfortunately I am still waiting to receive my package.... Customer service did not help me at all....
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/12/2018
I have not received my order
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/12/2018
I didn't receive my Christmas parcel, so disappointment
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/12/2018
Nefarious service I placed an order on November 25 and being December 24 I have not received anything. They do not give me any clear answer only that they do not have the tracking number of their carrier. I have sent 5 mails asking for my money back and they are giving me a long time... no solution? none... #e
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2018
I canceled my order 10 minutes after placing it, had a person on the phone twice and you sent it anyway. I call that esc
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2018
parcel badly packed box open decal sheet deteriorates delivery time very
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2018
one month after the commnade still not delivered any unbearable news
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 17/12/2018
This has to be the worst company I have ever dealt with on line. They don't have a UK warehouse. They take orders letting you believe they have stock which they don't. When I finally get someone a the phone(in France) he didn't really care about the issues that I had pointed out and offered no way to fit it. If you are thinking of ordering DON'T. Move on to the next page and hopefully have better luck than I have had with these people.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2018
Package opened, packaging torn. Paint missing
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2018
if 101 maquettes is reactive to orders their shipping service""machin chose.... relay"" is scandalously inefficient... here are 7 days that my package is wandering in France or.... outside France !!!!
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 11/12/2018
Zeer slechte online shop het zijn… Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/12/2018
Still not delivered 8 days after the order. No follow-up by customer service. No new delivery date.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/12/2018
Zeer slechte online shop het zijn... Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732€ niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 10/12/2018
Just what I required delivery excellent quality good Thanks
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 09/12/2018
After charging 1899€ for express delivery, the package arrived 5 days later, i.e. as if it had been sent by post.
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 07/12/2018
Well, two months after placing the order, the refund arrived... lousy service in every way. The only thing I can say in their favor is that even with much delay they end up refunding the money but I will not repeat the experience.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/12/2018
Unaware of order progress
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2018
...I phoned .... and one of your representatives assured me that he would do everything in his power to extinguish the resentment I feel .... point !!! this is why, for the moment, your service is only worth a pale star shining timidly in the firmament of Cay-Maubuisson commercial firms ... a clie
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/12/2018
The carrier ""La Poste"" are USELESS. According to the tracking they attempted delivery on 611 again on 711 then again on 1411 and the next notice I have is on 2611 which says they are returning it to sender. They have not called me on my cell phone to arrange a time for delivery nor have they left a note or anything. They have done nothing to try to contact me. Inexplicable. Logically as I think almost everyone I am not 24 hours a day without leaving home but it was as easy as making me a call .... Time wasted now to claim the money and I'm left without the product.... A F
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/12/2018
Fatal.i am still after them to solve a problem with a radio control truck.do not buy anything from this store.very bad experience.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/11/2018
Misleading description
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 28/11/2018
Well, on November 28th, having requested a refund for an order placed on October 7th that never arrived, I still haven't received the money and when you ask them they always postpone it to the following Wednesday. This smells like a scam. Do not buy here, no way. You will be left without an order and without money. I update: I have checked my account and there is no
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 28/11/2018
Bad experience. I will not buy again
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/11/2018
I have not received my order and they do not answer my complaints. They neither delivered the product nor refunded my money.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/11/2018
Very disappointed with my purchase, disoriented by the lack of information on the model measures, then wrongly informed me that RC means radio control. Radio control of what? Then at least inform me that the product measures 9 cm. That's the
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 14/11/2018
Very good service
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/11/2018
Order placed on 291018 Delivered on 131118. Charged on 291018 Uh if I want such delays I don't order on the Internet... I'm going to see my favorite tobacconist
Translated reviews
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 12/11/2018
Titanic model ordered October 24 still not arrived.Congratulations.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/11/2018
very disappointed still did not receive the package.fortunately it was in stock Ordered mid october
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 09/11/2018
Model BF109 =117€ ripe for the garbage can I have never seen such an amateurish model anywhere. Models are canceled and sent back, but I have been waiting in vain for the money (5 weeks), it is and remains a bad store in France.
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 09/11/2018
Long turnaround on getting product Long turnaround on getting product. I think there is a scam going on. Leave it to the dirty francois. Go figure. Crappy offer to refund 10 bucks because of their ignorance. Will not use them again. Then I get a generic stupid FRENCH apology ( whatever that’s worth) saying I got 10 bucks refunded...ooooooooohhhhh! That’s like half off the ridiculous shipping that mysteriously changed. Half assed customer service by the lazy French.
Response from 1001hobbies
Dear Customer, Thank you for your feedback. Unfortunately your order was shipped with another transporter instead of DHL, therefore the delivery took longer. So we have refund you $10 of the shipping costs due to the long delivery. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/11/2018
Long turnaround on getting product Long turnaround on getting product. I think there is a scam going on. Leave it to the dirty francois. Go figure. Crappy offer to refund 10 bucks because of their ignorance. Will not use them again. Then I get a generic stupid FRENCH apology ( whatever that's worth) saying I got 10 bucks refunded...ooooooooohhhhh! That's like half off the ridiculous shipping that mysteriously changed. Half assed customer service by the lazy French.
Translated reviews
Response from 1001hobbies
Dear Customer, Thank you for your feedback. Unfortunately your order was shipped with another transporter instead of DHL, therefore the delivery took longer. So we have refund you $10 of the shipping costs due to the long delivery. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/11/2018
Very disappointed one of the two models ordered is impossible to assemble the parts""coques"" are not compatible what is a pity it is not to have follow-up either a refunding or an exchange if another article. No more replies to emails sent.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/11/2018
delay toocolis order three weeks ago still not received
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/11/2018
There is almost nothing in store There is almost nothing in store. Every time i order it takes months
Translated reviews
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 01/11/2018
Already previously placed order with significantly delayed delivery. In this last order, the goods were never received.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 