Reviews 1001hobbies

Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

D
Daniel G.
Rating: 5 out of 5
following a purchase from 23/05/2025
It was regrettable that I had to wait a month to receive my order, but it is not the fault of 1001hobbies (supplier lagging behind). The quality of the model is somewhat questionable. The construction plan is a bit light for the assembly instructions. Too bad.
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Jean gabriel M.
Rating: 1 out of 5
following a purchase from 19/05/2025
Order not even available in the catalog
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JUAN JESUS S.
Rating: 1 out of 5
following a purchase from 12/05/2025
Fatal, they didn't warn me that there was a warehouse problem. I called on Monday when they attended in Spanish and they didn't pick up the phone. The rest of the days they answered one day and didn't attend in Spanish. They kept giving me the runaround saying that it would be solved the following week and so on week after week. Very dissatisfied.
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Javier P.
Rating: 2 out of 5
following a purchase from 22/05/2025
I had problems adding products to the cart. They answer the phone whenever they feel like it. Very long delivery time, almost a month. The order arrived incomplete. They processed the return of the item they had not sent, but without any explanation or apology.
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Bernard M.
Rating: 5 out of 5
following a purchase from 31/05/2025
Generally speaking, way too long: 3 weeks between ordering and delivery. And on top of that, you are not the cheapest on the market. There remains the interest in certain models presented.
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Richard R.
Rating: 5 out of 5
following a purchase from 02/04/2025
Perfect
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Laurent N.
Rating: 4 out of 5
following a purchase from 01/05/2025
the delay was longer than announced on the site (6 weeks).
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Franck D.
Rating: 5 out of 5
following a purchase from 06/06/2025
Serious site. Fast delivery
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georges P.
Rating: 5 out of 5
following a purchase from 14/06/2025
Excellent
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Olivier C.
Rating: 3 out of 5
following a purchase from 28/05/2025
product "available", but almost 1 month to receive it
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Michael D.
Rating: 2 out of 5
following a purchase from 09/06/2025
I wanted to modify/cancel my order but no one responded to me in 1 week (by email and phone). Customer service non-existent.
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Sery M.
Rating: 5 out of 5
following a purchase from 18/06/2025
Very good!
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Le Collectionneur N.
Rating: 5 out of 5
following a purchase from 07/05/2025
Despite a justified shipping delay, order received and in good condition
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Xavier L.
Rating: 1 out of 5
following a purchase from 09/05/2025
Package announced in stock on the site, yet delayed delivery for future stock, result, I am unhappy with this order that I do not think I will renew on your site
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Vincent G.
Rating: 5 out of 5
following a purchase from 31/05/2025
Very well
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Salma P.
Rating: 3 out of 5
following a purchase from 11/06/2025
The product arrived in excellent condition, however, even though it was marked for same-day shipping, the product took much longer than expected, more than a week after the estimated date when selecting the shipping method. I would buy again considering that the shipping takes longer.
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Franck V.
Rating: 5 out of 5
following a purchase from 20/06/2025
Very fast shipping and delivery
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Stephane S.
Rating: 5 out of 5
following a purchase from 08/06/2025
Very good
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Carly B.
Rating: 5 out of 5
following a purchase from 12/04/2025
Very satisfied with the quality of the product and the follow-up of my order thank you very much
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GHA V.
Rating: 1 out of 5
following a purchase from 07/06/2025
I ordered something that should arrive within a few days, but in reality, the delivery of the order is delayed by more than a week. I placed an order on June 15 and on June 20 I was informed that the order is delayed without any mention of when I can expect the order. My previous order was also delayed. I 'think' the problem is caused by the fact that 1001 Hobbies is a box pusher like Bol.com. You have no stock anywhere; everything comes from the country of manufacture. In my case, from France.
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Guillaume M.
Rating: 1 out of 5
following a purchase from 18/06/2024
Orders placed several months ago, still not honored despite multiple follow-ups. No response from customer service. Very disappointed with the customer treatment.
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Response from 1001hobbies
Hello,

Thank you for your comment.

We inform you that part of your order has been shipped.

We remind you that, at the time of placing your order, all products were on pre-order. We clearly indicate on our site that availability dates are subject to change without notice.

Furthermore, these dates are provided as an indication by our supplier, who receives them from the manufacturer. It sometimes happens that the release dates of pre-orders are postponed several times.

Finally, the last product is still on pre-order and its release date is set for the end of August 2025.

Thank you for your understanding.

Best regards,
1001hobbies
D
Damien A.
Rating: 5 out of 5
following a purchase from 14/06/2025
Deadline respected and very good professionalism
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Xavier G.
Rating: 2 out of 5
following a purchase from 13/06/2025
Nothing to say about the website experience, it's with the delivery that everything goes wrong.. Chronopost is no longer a reliable delivery system (in my case, change of pickup point without reasons or my consent). I know that I will not order again on the site with this delivery service.
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Luuk C.
Rating: 1 out of 5
following a purchase from 23/05/2025
It is not what I expected. The ordered product was not delivered. An alternative was provided, but I previously indicated that I did not find that desirable. I have not heard anything more about it than the difference in value between the ordered product and the delivered alternative.
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Eric C.
Rating: 5 out of 5
following a purchase from 12/06/2025
Very good article thank you all
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Alex C.
Rating: 4 out of 5
following a purchase from 15/06/2025
Great variety of all kinds of models and figures at reasonable prices. The only downside is that the standard shipping they use does not require a signature upon receipt. If the package does not fit in the mailbox and the mailman makes a mistake and delivers it to the wrong person...
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Ebbo R.
Rating: 5 out of 5
following a purchase from 02/06/2025
Very good
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Frans V.
Rating: 5 out of 5
following a purchase from 29/05/2025
Plenty of choice, fast delivery
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Antoine M.
Rating: 5 out of 5
following a purchase from 13/06/2025
Package well received and on time. BCDT
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Jean-François D.
Rating: 4 out of 5
following a purchase from 20/05/2025
Shipping a bit slow, but due to the need to reorder from the supplier. It would have been nice to specify this in the listing so that I wouldn't have any questions, but everything else is perfect.
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JORGE C.
Rating: 4 out of 5
following a purchase from 24/04/2025
You will always respond to any problem.
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Cedric V.
Rating: 4 out of 5
following a purchase from 26/05/2025
Very neat and professional
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Pete C.
Rating: 5 out of 5
following a purchase from 16/06/2025
Perfect - quick delivery too
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Antoine M.
Rating: 4 out of 5
following a purchase from 19/05/2025
Damaged packaging upon receipt, we were very afraid that the car was also damaged but no. We are therefore satisfied with our purchase.
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Eric V.
Rating: 5 out of 5
following a purchase from 28/05/2025
Excellent site. Wide choice of products. I recommend everyone to browse the pages of 1001 hobbies.
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Franck T.
Rating: 5 out of 5
following a purchase from 15/06/2025
Easy order, attractive price, fast and careful shipping, impeccable, thank you.
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ANTOINE L.
Rating: 5 out of 5
following a purchase from 17/06/2025
Order compliant, in perfect condition and received very quickly.
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CYRILLE L.
Rating: 1 out of 5
following a purchase from 21/05/2025
The order arrived too late
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Antoine D.
Rating: 5 out of 5
following a purchase from 02/05/2025
It's perfect exactly what I wanted
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Jean H.
Rating: 5 out of 5
following a purchase from 05/04/2025
Quality, choice, and follow-up: nothing to say, it's sumptuous but the delivery times are really too long (almost two months)! But my order has arrived well and I am fully satisfied.
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