/5
★★★★☆
based on 36833 reviews published
★★★★☆
based on 36833 reviews published
Latest customer reviews
5
/5
★★★★★
Fine
Alexandre C.
purchased on 31/08/2024
Translated review
4
/5
★★★★☆
The product range is very extensive and well sorted. The order overview provides all the necessary information at a glance. The website is available in several languages. When ordering, the telephone number is mandatory, which is why one star is deducted.
Florian T.
purchased on 21/08/2024
Translated review
Answer from 1001hobbies
Thank you for your feedback! We are pleased that you find our product range comprehensive and well sorted and that the order overview provides you with all the information you need. We are constantly working to improve our service. Your comment about the telephone number being mandatory is valuable and we will discuss this internally. Thank you for your comment! If you have any further questions or suggestions, please do not hesitate to contact us.
5
/5
★★★★★
Customer service replied to my email promptly and accurately. My order was delivered as described online.
Saquib A.
purchased on 27/06/2024
Answer from 1001hobbies
Thank you for your kind words! We're thrilled to hear that our customer service was prompt and accurate in responding to your email. It's great to know your order was delivered exactly as described online. Your satisfaction is our priority! If you have any more questions or need assistance, feel free to reach out.
5
/5
★★★★★
Easy navigation of site to locate desired product
Bob L.
purchased on 06/09/2024
Answer from 1001hobbies
Thank you for your feedback! We're glad to hear that you found it easy to navigate our site and locate the products you wanted. Your satisfaction is our priority! If you need anything else, feel free to reach out. Happy shopping!
5
/5
★★★★★
Very good, great service. I would recommend.
Bill R.
purchased on 19/08/2024
Answer from 1001hobbies
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Your recommendation means a lot to us! We look forward to serving you again soon!
5
/5
★★★★★
Very satisfied. Serious seller
Carrere Bordehore J.
purchased on 05/09/2024
Translated review
Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied. Don't hesitate to come back to us for any future orders!
5
/5
★★★★★
I ordered several kits ,accurate and punctual in shipping
Denis R.
purchased on 19/08/2024
Translated review
Answer from 1001hobbies
Thank you so much for your feedback! We are happy to hear that you found our kits accurate and on-time shipping. Your satisfaction is our priority! If you need further assistance or have any other questions, please feel free to contact us. See you soon!
5
/5
★★★★★
Very good service. Fast delivery.
Jordi A.
purchased on 27/06/2024
Translated review
Answer from 1001hobbies
Thank you for your positive feedback! We are glad to hear that your experience was satisfactory. If you need anything else, don't hesitate to let us know!
5
/5
★★★★★
Top site, fast delivery
Margaux M.
purchased on 30/08/2024
Translated review
Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with the site and the speed of delivery. See you soon for your next order!
5
/5
★★★★★
You ghhh
Pierre E.
purchased on 18/08/2024
Translated review
5
/5
★★★★★
Very good.large choice good reception on time to recommend.
Michel R.
purchased on 02/08/2024
Translated review
Answer from 1001hobbies
Thank you very much for your positive feedback! We're delighted that you found what you were looking for and that the reception lived up to your expectations. See you soon for new discoveries!
1
/5
★☆☆☆☆
The item I ordered took two weeks to ship, then it came from France to the US, then from the US back to France, then finally was delivered in broken condition. The packaging was only the item inside of a brown box with no protection. I have reached out for a way forward on a replacement or return but haven’t heard anything. Disappointed and learned my lesson on doing business with 1001hobbies.
Anthony B.
purchased on 17/08/2024
Answer from 1001hobbies
I'm truly sorry to hear about your experience with your order. This is not the standard we aim to uphold. Your feedback regarding the packaging and the shipping mishaps is very important to us, and we appreciate you bringing this to our attention.
5
/5
★★★★★
Everything perfect and fast
Angel R.
purchased on 10/09/2024
Translated review
Answer from 1001hobbies
Great! We're glad to hear that everything went smoothly and quickly. If you need anything else, we're here to help!
4
/5
★★★★☆
Thank you very much
Dany C.
purchased on 09/09/2024
Translated review
Answer from 1001hobbies
Great news! We're delighted that everything arrived safely. Thank you and see you soon for your next orders!
5
/5
★★★★★
Many items, fast delivery.
Franck D.
purchased on 05/09/2024
Translated review
Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you found so many items and that delivery was so quick. We hope to see you soon for your next order!
2
/5
★★☆☆☆
I would like to receive all my paid goods !
Erik G.
purchased on 30/08/2024
Translated review
Answer from 1001hobbies
Thank you for taking the time to share your feedback. We have received your request and apologize for the inconvenience you experienced with your order. We will investigate your situation carefully and promise to resolve the issue as soon as possible. You will receive an update on the missing items.
3
/5
★★★☆☆
Delivery times not respected
Antoine J.
purchased on 17/09/2024
Translated review
Answer from 1001hobbies
We are sorry to hear that the delivery times announced have not been met. Your satisfaction is our priority!
4
/5
★★★★☆
Fine
Cyrille L.
purchased on 28/08/2024
Translated review
Answer from 1001hobbies
Thanks for your feedback! If you have any further suggestions or comments, please don't hesitate to share them.
5
/5
★★★★★
Very good
Philippe M.
purchased on 15/09/2024
Translated review
Answer from 1001hobbies
Thank you very much for your comment! We're pleased that everything is to your satisfaction. Don't hesitate to come back to us if you need anything! We hope to see you soon!
4
/5
★★★★☆
Navigation on the site is pleasant on the whole... I found all the products. Too bad the delivery takes so long.
Jean I.
purchased on 04/09/2024
Translated review
Answer from 1001hobbies
Thank you for your positive feedback on our website! We are delighted that you have found all the products you were looking for. We have taken note of your comment about delivery and are working to improve it. See you soon for your next order!
5
/5
★★★★★
As described by 1001
Jacques P.
purchased on 16/09/2024
Translated review
Answer from 1001hobbies
Thank you for your feedback! We are delighted that your order is exactly as described. If you have any further needs or questions, please don't hesitate to come back to us. We hope to hear from you soon!
5
/5
★★★★★
I'm always happy to but commendes is a very good site for people who love manga are very good selling prices
Marc R.
purchased on 20/09/2024
Translated review
Answer from 1001hobbies
Thank you for your positive feedback! It's great to hear that you're happy with your orders and that you're finding good deals. Mangatori is also a site that might be of interest to manga enthusiasts! See you soon ️
5
/5
★★★★★
I've ordered several times from this site and I've never been disappointed: parcels in good condition and delivery times respected.
Claude G.
purchased on 10/09/2024
Translated review
Answer from 1001hobbies
Thank you so much for your loyalty and positive feedback! We are delighted to hear that you have had a consistent and satisfying experience with us. We will continue to work hard to maintain the quality of our services. See you soon for your next order!
5
/5
★★★★★
Everything handled perfectly
Carsten K.
purchased on 17/09/2024
Translated review
Answer from 1001hobbies
Thank you very much for your positive feedback! We are pleased that everything went smoothly. We look forward to your next order!
4
/5
★★★★☆
Processing is top, only delivery (parcel service) took a little longer.
Harald N.
purchased on 09/09/2024
Translated review
Answer from 1001hobbies
Thank you for your feedback! We are pleased that you are satisfied with the processing. We apologize for the delay with the parcel service and are working to further improve the delivery service.
5
/5
★★★★★
Very well presented site, finding a product is fairly easy. The only small complaint is the product updates. Shipping is very fast. Really serious site. I recommend it.
Herve P.
purchased on 21/07/2024
Translated review
Answer from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you find our site well presented and that you appreciate the ease of navigation. We have taken note of your comment about updating our products so that we can continue to improve. Your satisfaction is our priority! See you soon for new orders!
4
/5
★★★★☆
A little long to return the order
Jean Paul B.
purchased on 08/09/2024
Translated review
Answer from 1001hobbies
Thank you for your feedback! We're sorry that processing your order took longer than expected. We do our best to improve our turnaround times and your experience. If you have any questions, please don't hesitate to contact us!
3
/5
★★★☆☆
The delivery times announced were not respected. Otherwise, nothing to say about the products and prices.
François B.
purchased on 16/09/2024
Translated review
Answer from 1001hobbies
Thank you for your feedback! We're sorry to hear that delivery times were not met. It's important for us to improve this experience. We appreciate your comments on products and prices! Please do not hesitate to contact us again if you have any further questions or concerns.
4
/5
★★★★☆
You have the best variety of 1/72 aircraft kits of any site I've come across online. I normally prefer not to deal with overseas companies because of past issues elsewhere with shipping, costs, and items not showing up but decided to try 1001Hobbies. Understanding that it takes time for you to get the product from the manufacturer and process the order, I'm not sure that the 10 weeks it took for my latest purchase to arrive will be acceptable as a regular practice.
Russ O.
purchased on 04/07/2024
Answer from 1001hobbies
Thank you for your feedback! We're delighted to hear that you appreciate our variety of 1/72 aircraft kits. We understand that shipping times can be a concern, especially for international orders. While we strive to deliver quality products, we’re continuously working to improve our shipping times. Your patience and understanding are greatly appreciated, and we hope to provide you with a smoother experience in the future. If you have any further questions or concerns, feel free to reach out!
5
/5
★★★★★
Came in great condition. I'd say arrived close to accurate date. Good selection.
Charles Z.
purchased on 06/07/2024
Answer from 1001hobbies
Thank you for your feedback! We're thrilled to hear that your order arrived in great condition and on time. We’re glad you found our selection to your liking. We look forward to serving you again soon!