Took a long time to get the product but was well packed and everything else was good

It did take a bit long for me to receive the package.

correct delivery. quality of 2 modeling models is slightly less.

#NAME?

says on site,in stock (every day when I look) yet 7 days wait .have to log in to see how and what .only think June 21 delivery .No mail or anything of time or so .too well you have to leave e,mail ..But he is here

Everything went well, except for one product that I have not yet received and that I expect to receive shortly.

The delivery time was quite long, then turns out a product could not be delivered. Instead of simply refunding the undelivered item, the seller apparently works with a voucher to use on a subsequent order. A not very customer-oriented and old-fashioned system that only serves to benefit the seller himself.

On the website, the illustration does not correspond to reality. The box is different.

In process, in stock as of 11/06 : ALFA-ROMEO GIULIA QUADRIFOGLIO RECEIVED , English green satin enamel paint 364 - In stock NOT RECEIVED

The parcel arrived within a reasonable time but was in poor condition.

It took a long time

Good site, long delivery times

Difficulty in the presentation of the model's realization. Not very explicit and not very clear. Too bad!!!!

Quality products, user-friendly site and fast delivery. However, the soap is not up to scratch, taking over 6 months to obtain a missing part on an order.

It was not clear on the website that the item was out of stock and had yet to arrive from abroad. The promised arrival date was far from being met because of this.

....

Very high prices, but you can find things you can't find anywhere else....except in England, where they buy. After a difficult start to the order, everything worked out, thanks to their commercial quality>.

The site and ordering went smoothly,shipping however was not as good.

Fast delivery after ordering. Small hitch: the deliveryman couldn't find my letterbox, he was too in a hurry to wait 1 minute (stopwatch in hand), put my parcel on the letterboxes and it was stolen in less than 10 seconds (the time it took me to get down in the elevator).

disappointed, labels stuck on the jars we can't see ref: de la peinture!!!!!!!!!!!!

Delivery took quite long ( no communication about it ) - Other than that everything okay - Well Packaged too !

No clarity when package receipts would arrive, delivery date kept getting pushed back.Finally received package well packed, but took week.

Error on an ordered article, a reference of paint was delivered instead of the one I had ordered, no refund but a credit of 5 €...not great, it just covers the shipping costs.

I was a bit scared because my parcel was notified as having been picked up by the recipient at my Relay point, which I hadn't done. When I got there, of course, my parcel was nowhere to be found, but fortunately another bookseller/point relay called to tell me that if I didn't come to collect my parcel, it would be sent back to the sender. I went straight there and luckily it was my order. I'm not pointing the finger at the website, but at the delivery companies, who are more and more often making a mockery of things. But all's well that ends well in my case.

It's a shame we didn't know sooner that only one of the two bunches ordered was available, and that we had to wait two months to receive the full order.

Saca out of stock too long

The paint does not cover the room well and does not give a good finish even after 2 coats.

Great choice of models but price too high attention to product packaging

Always affix your safety labels to the paint reference.
NUL !!!! Already reported several times to your company.
No news from you.
Not very serious.

The box was a little damaged No damage to the boxes

It seems to me that the product was new and not resealed with stickers, so I'm a little disappointed.

Waiting for part of the order for several weeks ...

Delay a little long. Otherwise great!

A real depth of range, with products listed as being in stock...but in reality, they are ordered from third-party suppliers. Don't be in a hurry, as delivery times can be several weeks.
Free shipping only applies to chronopost and is not mentioned in their offers...at least not by Johan. What's more, I've had a bad experience with this service, and the prices are considerably higher than those of competitors. But then again, you can find everything!

Disappointed

Model a bit expensive

15 days to get a miniature is excessive. As for the Colis Privé carrier, avoid it. Conclusion: can do better.

Delivery too long

Dubious advertising of the model I wanted. I asked for clarification by mail and they did not respond. I complained by phone and they told me that they would give me an answer by phone, which they never did. In the meantime, they kept sending me emails to make more purchases. Very long delay in the delivery of the product to the customer compared to their delivery commitment. It gives the impression that they are not a store, but a "hub" that receives orders from customers and then requests the product to a supplier, which greatly lengthens the delivery time to the initial customer and can not answer questions about the product because they do not have it in their store. And all this at a very expensive price, I think 1001Hobbies is one of the most expensive companies in the market and that does not compensate with the service they provide. I have voted them "regular" because in the end the model arrived to me, but I don't think I will buy anything from them again. Thank you very much.

A long delivery time and a damaged box. This is the second in a row.