Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 23/03/2014
I have already said everything in one sentence.
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2014
everything perfect and good communication about the order....
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/03/2014
I am pleased with the kit purchased arrived in a short time and in excellent condition. I think if I purchase another kit I will turn to you. PS I am desperately looking for 1350 scale life rafts to complete my Hobby Boss Pola cruiser model (remarkably poor model - not purchased from you) can you help me? Thank you. Best regards Giovan Giuseppe Marino
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/03/2014
Long delivery time From order / payment to delivery takes far too long and no clear tracking information other than ""parcel shipped""
Translated reviews
Response from 1001hobbies
Dear Customer, Shipping to Singapore can take a few weeks. Your order was sent on 03/14/14, you should soon receive it. Best regards, The 1001modelkits team
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 22/03/2014
Long delivery time From order / payment to delivery takes far too long and no clear tracking information other than ""parcel shipped""
Response from 1001hobbies
Dear Customer, Shipping to Singapour can take a few weeks. Your order was sent on 03/14/14, you should soon receive it. Best regards, The 1001modelkits team
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/03/2014
Good, but delivery time takes really long very competitive prices and very good customer service. The only thing that nags me about them is there very long shipping time and costs.
Translated reviews
Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 21/03/2014
Good, but delivery time takes really long very competitive prices and very good customer service. The only thing that nags me about them is there very long shipping time and costs.
Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/03/2014
After a somewhat ""bumpy"" beginning with my first shipment, which was destroyed in transit - which was clearly the fault of the shipping service - 1001modellbau showed a lot of understanding and immediately provided a very positive solution to the problem - I am totally thrilled! I can wholeheartedly recommend 1001modellbau - Service: 1A+++
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/03/2014
transport too expensive !!!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2014
hello in my order of early march 2014 i ordered a model (the order summary is correct and the invoice too) but it's another one that i received ... i sent a message to [email protected] but no answer! The problem is that what was delivered to me was part of a previous order and so I have a duplicate box which I don't have.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2014
I have nothing special to say about my first order... tout c bien pass
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/03/2014
excellent catalog timely shipping. good packaging
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2014
very good site on which I was able to find my paint pots when I was making models ... Delivery a little long ... Nothing to complain about, it's perfect
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 18/03/2014
I have nothing in particular to say only that I received on time with excellent packaging the item I requested . nothing more.
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/03/2014
the choice is very wide and complete
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/03/2014
waste of time and money Hey, I would like to share with you my worst buying experience I've had so far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message : "" Dear customer , Rest assured that we do our best to deliver our customers quickly. You will receive a tracking number as soon as the package is sent. Best regards, Customer service 1001modelkits"" Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay . this looks like just a scam to rub you out of your money!
Translated reviews
Response from 1001hobbies
Hello Arik, There was an issue with the product you ordered. This caused a delay but we cancelled the order and refunded you as you asked us. Best regards, The 1001modelkits team
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 17/03/2014
waste of time and money Hey, I would like to share with you my worst buying experience I've had so far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message : "" Dear customer , Rest assured that we do our best to deliver our customers quickly. You will receive a tracking number as soon as the package is sent. Best regards, Customer service 1001modelkits"" Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay . this looks like just a scam to rub you out of your money!
Response from 1001hobbies
Hello Arik, There was an issue with the product you ordered. This caused a delay but we canceled the order and refunded you as you asked us. Best regards, The 1001modelkits team
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2014
Still waiting for delivery ... 8 days after shipment notification e-mail. Order placed on 0503 and received on 1
Translated reviews
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 14/03/2014
Not only the selection of model making companies is brilliant, but also the number is huge. An extremely well-stocked store. Everyone will find something for every budget here.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2014
I am very satisfied with the product, delivery and payment.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2014
Delivery time respected products well packed nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2014
When everything is perfect, what can I say? Professional
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/03/2014
accurate and timely sale
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2014
Top Qualität Super Service, gut und übersichtlich.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2014
I paid and received nothing tvisarl@wanadoo.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2014
order sent very quickly correct price and many choices for next order continue like this!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2014
Good prices, single delivery of different class of product.AAA+++ These folks know what they are doing, and do it very well.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/03/2014
Top Qualität Super Service, gut und übersichtlich.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/03/2014
Good prices, single delivery of different class of product.AAA+++ These folks know what they are doing, and do it very well.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/03/2014
This is the first time I have bought from 1001 maquetas and I can only say that the service has been excellent, fast and serious. I will continue to buy
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2014
Package conforms to order, packaging and tracking very good. Only downside: relatively long lead time (almost 2 weeks) even though the items were available... point to improve
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2014
Serious siteno problem.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2014
Order conformed, received fairly quickly. Very large choice of models
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2014
FAST AND TROUBLE-FREE.
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/03/2014
Nice purchase accurate and fast shipping....
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/03/2014
Great seller fast and reliable to continue to shop compliments!!!
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/03/2014
For an order placed on March 2, I still have no news on the evening of March 11.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/03/2014
No orders delivered to date
Translated reviews
A
Acquirente Verificato
Rating: 2 out of 5
following a purchase from 10/03/2014
It is ultimately just a ""word-of-mouth". It simply collects an order and passes it on to the manufacturer. In my case the order referred to an Italian site the product arrived after a few more days from France. Also found the Victory then on the official Revell site in the online shop at just over $25 practically bought on an Italian site to pay three times as much. Next time I will be more careful
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2014
CORRECT ITEM DESCRIPTION REASONABLE PRICES FAST SHIPPING
Translated reviews