Customer reviews of 23Vins

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 029 published reviews
5 922 90% 4 64 6% 3 22 2% 2 6 1% 1 15 1%

Summary of reviews

The store consistently delivers fast and reliable service, with numerous mentions of quick delivery, punctual arrivals, and efficient handling from order to pickup. Customers highlight careful, well-packed shipments and packaging that protects the contents, contributing to a smooth, satisfactory purchasing experience. The product selection and pricing are repeatedly praised, with customers noting good value and a wide range of options. Customer service is described as serious, responsive, and helpful, reinforcing trust and repeat orders.

Reviews 1, 2, 3 and 5 stars

Reset filters
A
Antoine C.
Rating: 5 out of 5
following a purchase from 04/09/2025
fast, serious packaging, top
Translated reviews
P
Philippe N.
Rating: 3 out of 5
following a purchase from 11/09/2025
The promise of a delivery within J+1 was not kept. Package compliant and bottles well protected.
Translated reviews
M
Magdalena K.
Rating: 1 out of 5
following a purchase from 19/08/2025
I ordered wine from this shop over four weeks ago for more than 200 euro and have received neither the delivery nor a refund. Customer service has been unresponsive, and DPD confirmed the seller must act but nothing has been done. Very disappointing experience. This has been a very frustrating experience, and I cannot recommend ordering from this shop unless they improve both their delivery reliability and customer service.
P
Patrick T.
Rating: 5 out of 5
following a purchase from 04/09/2025
Fast and compliant delivery. I will not hesitate to order again.
Translated reviews
H
Hervé B.
Rating: 5 out of 5
following a purchase from 03/09/2025
Delivery on time and without any breakage...perfect
Translated reviews
S
Shama D.
Rating: 5 out of 5
following a purchase from 04/09/2025
Fast, well packaged, I recommend.
Translated reviews
P
Patricia G.
Rating: 5 out of 5
following a purchase from 01/09/2025
This is the second order I have placed with you. Very well packaged goods and fast delivery. All positive!
Translated reviews
T
Thierry F.
Rating: 5 out of 5
following a purchase from 01/09/2025
Well received, quickly and very well packaged. Perfect.
Translated reviews
D
Daniel P.
Rating: 5 out of 5
following a purchase from 31/08/2025
Absolutely perfect. Very competitive prices, fast delivery, sturdy packaging, pleasant customer service. No issues to report.
Translated reviews
R
Roland C.
Rating: 5 out of 5
following a purchase from 25/08/2025
Fast delivery. Perfect package
Translated reviews
C
Charles D.
Rating: 5 out of 5
following a purchase from 25/08/2025
23vins is efficient and fast. Serious packaging and fair prices, including regarding shipping costs.
Translated reviews
E
Elisabeth D.
Rating: 5 out of 5
following a purchase from 27/08/2025
Received the day after the order, perfect
Translated reviews
D
Dominique R.
Rating: 5 out of 5
following a purchase from 27/08/2025
Several orders placed on the site, nothing to complain about, whether it's about the products or the shipments, they are fast and careful this time, the free chronopost delivery, very appreciated, well done to you, thank you
Translated reviews
J
Jean Louis N.
Rating: 5 out of 5
following a purchase from 20/08/2025
always on TOP
Translated reviews
I
Imane M.
Rating: 5 out of 5
following a purchase from 26/08/2025
Great thank you
Translated reviews
P
Pierre K.
Rating: 5 out of 5
following a purchase from 24/08/2025
Fast and careful delivery! Too bad the bottle took 0.80 € in six months...
Translated reviews
C
Corrieri D.
Rating: 5 out of 5
following a purchase from 14/08/2025
The wines have an excellent quality/price ratio, the staff is friendly and helpful
Translated reviews
D
Daniel S.
Rating: 5 out of 5
following a purchase from 22/08/2025
Regularly meets all my expectations in terms of quality
Translated reviews
M
Michel W.
Rating: 5 out of 5
following a purchase from 21/08/2025
Perfect
Translated reviews
O
Olivier D.
Rating: 5 out of 5
following a purchase from 20/08/2025
Still as fast
Translated reviews
J
Jacques B.
Rating: 5 out of 5
following a purchase from 20/08/2025
Impeccable
Translated reviews
V
Véronique P.
Rating: 5 out of 5
following a purchase from 20/08/2025
Fast delivery and in good condition
Translated reviews
C
Cedric H.
Rating: 5 out of 5
following a purchase from 20/08/2025
Very fast delivery and perfectly packaged bottle. Perfect!
Translated reviews
M
Myriam M.
Rating: 5 out of 5
following a purchase from 18/08/2025
Excellent
Translated reviews
F
Francois P.
Rating: 5 out of 5
following a purchase from 12/08/2025
Ordered and delivered quickly in ultra-secure packaging. Well done!!
Translated reviews
P
Philippe M.
Rating: 5 out of 5
following a purchase from 09/08/2025
Very good wines, well chosen and very fast delivery. Perfect!
Translated reviews
O
Olivier P.
Rating: 5 out of 5
following a purchase from 11/08/2025
Fast and careful delivery, I recommend this site.
Translated reviews
V
Veronique R.
Rating: 5 out of 5
following a purchase from 09/08/2025
Easy order, fast delivery. Excellent champagne! Only downside, Chronopost.... Unable to deliver to the designated pickup point.
Translated reviews
C
Claire P.
Rating: 5 out of 5
following a purchase from 07/08/2025
Great customer service
Translated reviews
G
Guillaume P.
Rating: 5 out of 5
following a purchase from 01/08/2025
Top delivery, fast and compliant
Translated reviews
S
Sabine K.
Rating: 5 out of 5
following a purchase from 14/07/2025
Perfect
Translated reviews
L
Liliane M.
Rating: 5 out of 5
following a purchase from 26/07/2025
Delivery speed. Package in excellent condition.
Translated reviews
V
Vivien H.
Rating: 5 out of 5
following a purchase from 23/07/2025
Fast, competitive
Translated reviews
M
Martin W.
Rating: 5 out of 5
following a purchase from 23/07/2025
Very fast, very professional, fantastic
Translated reviews
A
Annette F.
Rating: 5 out of 5
following a purchase from 15/07/2025
Good reception and excellent wine
Translated reviews
F
Fanny O.
Rating: 5 out of 5
following a purchase from 17/07/2025
Package received quickly and very good communication
Translated reviews
P
Philippe H.
Rating: 3 out of 5
following a purchase from 11/07/2025
I ordered Corsican wine regarding the status of my order, it was mentioned as restocking, I had to call three weeks later for my wine to be shipped, I find that unacceptable and better follow-up would be much more pleasant.
Translated reviews
Response from 23Vins
Hello,

Thank you for your feedback and above all, our sincere apologies for this unusually long shipping delay.

Your order placed on July 11 was shipped 10 days later, on July 21, but indeed, you should never have had to chase our service and we sincerely regret that.

Please know that your comment has been heard. Your satisfaction is our priority, and we are sorry for not meeting expectations this time.

We look forward to providing you with a better experience in the future.

Sincerely,
Clémentine from 23vins
M
Maïla B.
Rating: 5 out of 5
following a purchase from 18/07/2025
Fast delivery, the bottles are very well packaged. I recommend
Translated reviews
N
Nadine S.
Rating: 5 out of 5
following a purchase from 06/07/2025
Perfect! Fast delivery.
Translated reviews
G
Gaston D.
Rating: 5 out of 5
following a purchase from 10/07/2025
The delivery went very well
Translated reviews
Response from 23Vins
Hello Gaston,

We sincerely thank you for your positive feedback and are delighted to hear that your delivery went smoothly. Your satisfaction is our priority, and we hope to see you again soon on our site 23vins for new discoveries.

Best regards,
The 23vins team
We use cookies for audience measurement and improving user experience.