Customer reviews of 23Vins

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 029 published reviews
5 922 90% 4 64 6% 3 22 2% 2 6 1% 1 15 1%

Summary of reviews

The store consistently delivers fast and reliable service, with numerous mentions of quick delivery, punctual arrivals, and efficient handling from order to pickup. Customers highlight careful, well-packed shipments and packaging that protects the contents, contributing to a smooth, satisfactory purchasing experience. The product selection and pricing are repeatedly praised, with customers noting good value and a wide range of options. Customer service is described as serious, responsive, and helpful, reinforcing trust and repeat orders.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2022
Between the order and the delivery very very fast bravo.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2022
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
very well done site and good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Good choice of products, good prices, very fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Very good on all levels, order, delivery, follow-up, quality of shipment, protection of bottles, I recommend 23 vins.com
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2022
Very clear site. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
Order shipped very quickly and bottles well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
Fast and very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Fast and always well packaged!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
The champagne was just what I wanted and the delivery was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2022
Very good, the articles are well detailed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
Super packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
Correct delivery well packaged products everything is ok fast and serious delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2021
The site could be clearer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2022
Efficient service and fast/compliant delivery, I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2022
Very good catalog. Tight prices. Fast shipping and well-protected bottles.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2022
Fast, careful delivery, wide choice and competitive prices. The formula for success! Congratulations. Keep up the good work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2022
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2022
Easy ordering, good price, fast and accurate delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Fair prices and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2022
Delivery is expensive but everything is perfect, especially the wine!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
Fast delivery, very good contact, careful packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
Very good service and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Delivery impeccable and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2022
Tasted as an aperitif, this Gobillard champagne is the equal of the greats, but at a reasonable price. Unanimous praise from family and friends
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Response from 23Vins
Dear customer, Thank you very much for your comment. We are happy to know that the Gobillard champagne you ordered brought you complete satisfaction. We look forward to seeing you again at www.23vins.com
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
Very good, attentive customer service
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Response from 23Vins
Dear customer, Thank you for your feedback! We are delighted to read that you particularly appreciated the professionalism and availability of our teams. See you soon on www.23vins.com
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/04/2022
I've already replied, I asked for a birthday card which you charged me for and which I didn't get, so I'm disappointed.
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Response from 23Vins
Thank you for your feedback. We apologize for this problem and will proceed with the refund of the birthday card as soon as possible. We will do our best to heed your opinion and not make this mistake again. Kind regards, 23vins
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Excellent service in every respect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
Very well-structured site, easy to consult products and place orders
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2022
Everything is perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2022
Delivery times respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Great prices for quality items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2022
Everything went smoothly and the product arrived without a hitch, well wrapped and as quickly as possible.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2022
Fast delivery in good safe package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
Fast delivery but above all excellent wine.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/07/2022
Corky and not good, contrary to my memories
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Response from 23Vins
Dear customer, Thank you for your feedback. We are sorry to hear that the wine was corked and will do our utmost to pass on the information. Best regards, 23vins
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
Very reliable packaging. Fast delivery. Easy to contact in case of problems, which is a real plus.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Careful choice of producers Attractive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
All well and good...
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