Customer reviews of 23Vins

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 029 published reviews
5 922 90% 4 64 6% 3 22 2% 2 6 1% 1 15 1%

Summary of reviews

The store consistently delivers fast and reliable service, with numerous mentions of quick delivery, punctual arrivals, and efficient handling from order to pickup. Customers highlight careful, well-packed shipments and packaging that protects the contents, contributing to a smooth, satisfactory purchasing experience. The product selection and pricing are repeatedly praised, with customers noting good value and a wide range of options. Customer service is described as serious, responsive, and helpful, reinforcing trust and repeat orders.

Reviews 2, 3, 4 and 5 stars

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V
Veronique R.
Rating: 5 out of 5
following a purchase from 09/08/2025
Easy order, fast delivery. Excellent champagne! Only downside, Chronopost.... Unable to deliver to the designated pickup point.
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J
Jp S.
Rating: 4 out of 5
following a purchase from 07/08/2025
The only "downside": going to pick it up at a relay point...
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C
Claire P.
Rating: 5 out of 5
following a purchase from 07/08/2025
Great customer service
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G
Guillaume P.
Rating: 5 out of 5
following a purchase from 01/08/2025
Top delivery, fast and compliant
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S
Sabine K.
Rating: 5 out of 5
following a purchase from 14/07/2025
Perfect
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L
Liliane M.
Rating: 5 out of 5
following a purchase from 26/07/2025
Delivery speed. Package in excellent condition.
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Vivien H.
Rating: 5 out of 5
following a purchase from 23/07/2025
Fast, competitive
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M
Martin W.
Rating: 5 out of 5
following a purchase from 23/07/2025
Very fast, very professional, fantastic
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A
Annette F.
Rating: 5 out of 5
following a purchase from 15/07/2025
Good reception and excellent wine
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F
Fanny O.
Rating: 5 out of 5
following a purchase from 17/07/2025
Package received quickly and very good communication
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P
Philippe H.
Rating: 3 out of 5
following a purchase from 11/07/2025
I ordered Corsican wine regarding the status of my order, it was mentioned as restocking, I had to call three weeks later for my wine to be shipped, I find that unacceptable and better follow-up would be much more pleasant.
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Response from 23Vins
Hello,

Thank you for your feedback and above all, our sincere apologies for this unusually long shipping delay.

Your order placed on July 11 was shipped 10 days later, on July 21, but indeed, you should never have had to chase our service and we sincerely regret that.

Please know that your comment has been heard. Your satisfaction is our priority, and we are sorry for not meeting expectations this time.

We look forward to providing you with a better experience in the future.

Sincerely,
Clémentine from 23vins
P
Patrick C.
Rating: 4 out of 5
following a purchase from 19/07/2025
Too bad my order was made in 2 parts. Best regards
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Maïla B.
Rating: 5 out of 5
following a purchase from 18/07/2025
Fast delivery, the bottles are very well packaged. I recommend
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N
Nadine S.
Rating: 5 out of 5
following a purchase from 06/07/2025
Perfect! Fast delivery.
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G
Gaston D.
Rating: 5 out of 5
following a purchase from 10/07/2025
The delivery went very well
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Response from 23Vins
Hello Gaston,

We sincerely thank you for your positive feedback and are delighted to hear that your delivery went smoothly. Your satisfaction is our priority, and we hope to see you again soon on our site 23vins for new discoveries.

Best regards,
The 23vins team
J
Jean Christophe J.
Rating: 5 out of 5
following a purchase from 04/07/2025
Delivery in accordance with the 6 bottles purchased, well protected for transport.
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Response from 23Vins
Dear Jean Christophe,

We sincerely thank you for your feedback.
We are delighted to learn that your order has arrived safely and in full compliance. Your satisfaction is our priority, and we are committed to continuing to provide quality service. We look forward to seeing you again on our site 23vins!

Best regards,
The 23vins team.
U
Ugo D.
Rating: 5 out of 5
following a purchase from 06/07/2025
Delivery on time.
D
Daniel B.
Rating: 5 out of 5
following a purchase from 01/07/2025
as always
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H
Herve B.
Rating: 5 out of 5
following a purchase from 15/06/2025
very fast delivery, top quality
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P
Patrice P.
Rating: 3 out of 5
following a purchase from 14/06/2025
Average quality wine
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Response from 23Vins
Hello Patrice,

Thank you for taking the time to share your feedback on our site 23vins. We are sorry to hear that the quality of the wines you tasted did not meet your expectations. Your feedback is valuable and helps us improve our selection. Please feel free to share your preferences with us, we would be happy to recommend wines that might suit you better.

Best regards,
The 23vins team
J
Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 12/06/2025
1st order and really not disappointed. Very large selection at reasonable prices.
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Response from 23Vins
Hello Jean-Pierre,

Thank you very much for your positive feedback and for taking the time to share your experience! We are delighted to hear that our wide selection and prices have satisfied you. We look forward to seeing you again soon at 23vins!

Best regards,
The 23vins team
P
Pascal T.
Rating: 4 out of 5
following a purchase from 15/06/2025
Very satisfied!
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A
Alain M.
Rating: 5 out of 5
following a purchase from 20/05/2025
Transaction without any problems, on a wine that is hard to find.
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Tanyel Y.
Rating: 5 out of 5
following a purchase from 13/06/2025
Very satisfied with my purchases. Fast and careful delivery. The prices are also more attractive than other sites offering wines.
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Paul E.
Rating: 5 out of 5
following a purchase from 15/06/2025
Perfect, ultra-fast delivery in a well-secured package.
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G
Gilles B.
Rating: 5 out of 5
following a purchase from 13/06/2025
Congratulations on the whole. Very good champagnes and very well protected. Magnificent !! Best regards Gilles Barbarin
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Response from 23Vins
Hello Gilles,

Thank you very much for your flattering review and your encouragement! We are delighted that you enjoyed our champagnes and our service. Your satisfaction is our priority.

Best regards,
The 23vins team
N
Nicolas R.
Rating: 5 out of 5
following a purchase from 11/06/2025
Delivery meets my expectations.
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M
Mireille B.
Rating: 2 out of 5
following a purchase from 06/06/2025
I ordered vintage wine 2022 and received 2024.
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S
Stefano B.
Rating: 5 out of 5
following a purchase from 11/06/2025
Catastrophic delivery!
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P
Philippe H.
Rating: 5 out of 5
following a purchase from 11/06/2025
Very serious site, super fast, good follow-up, in short just one advice: "don't change anything at all", absolutely recommendable online store, congratulations to the whole team especially.
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Response from 23Vins
Hello Philippe,

A big thank you for your flattering review and your perfect score! We are delighted that you had a positive experience on our site. Your satisfaction is our priority, and we will continue to work hard to maintain this level of service. Thank you for recommending 23vins!

Best regards,
The 23vins team
D
Danny D.
Rating: 5 out of 5
following a purchase from 12/06/2025
Thank you very much.
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Pauline L.
Rating: 5 out of 5
following a purchase from 06/06/2025
Top
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Philippe T.
Rating: 5 out of 5
following a purchase from 07/06/2025
Perfect
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A
Andrea V.
Rating: 5 out of 5
following a purchase from 11/06/2025
Smooth purchase!! Everything perfect!! You will be satisfied.
K
Karine B.
Rating: 5 out of 5
following a purchase from 22/05/2025
Perfect and quick
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M
Marc D.
Rating: 5 out of 5
following a purchase from 11/06/2025
Order compliant and very fast delivery.
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J
Jean Pierre G.
Rating: 5 out of 5
following a purchase from 03/06/2025
5
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A
Anne M.
Rating: 5 out of 5
following a purchase from 11/06/2025
Everything went well
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D
Daniel L.
Rating: 4 out of 5
following a purchase from 04/06/2025
ras
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L
Laurine G.
Rating: 5 out of 5
following a purchase from 06/06/2025
Good bottles, fast service, I recommend!
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