Customer reviews of 23Vins

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 029 published reviews
5 922 90% 4 64 6% 3 22 2% 2 6 1% 1 15 1%

Summary of reviews

The store consistently delivers fast and reliable service, with numerous mentions of quick delivery, punctual arrivals, and efficient handling from order to pickup. Customers highlight careful, well-packed shipments and packaging that protects the contents, contributing to a smooth, satisfactory purchasing experience. The product selection and pricing are repeatedly praised, with customers noting good value and a wide range of options. Customer service is described as serious, responsive, and helpful, reinforcing trust and repeat orders.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
Very well-structured site, easy to consult products and place orders
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2022
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Great prices for quality items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2022
Everything went smoothly and the product arrived without a hitch, well wrapped and as quickly as possible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
Fast delivery but above all excellent wine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
Very reliable packaging. Fast delivery. Easy to contact in case of problems, which is a real plus.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Careful choice of producers Attractive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
All well and good...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Very fast delivery, well-protected parcel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2022
Ordering, navigation, processing, product packaging, delivery time, everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
Order received very quickly, and very good packaging and carrier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2022
quality product delivered on time i recommend this house
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
Very good prices. Order very well packaged and received promptly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2021
A little long to receive. I already knew the wine I bought, otherwise the site doesn't necessarily make you want to buy other wines blindly.
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Response from 23Vins
Dear customer, Thank you for taking the time to send us your feedback. As far as your order is concerned, it was dispatched within 48 hours from our warehouse during the end-of-year period. However, it is true that your parcel was handed over to our carrier on Friday 10th and that the latter did not dispatch it until Monday 13th. We will pass this information on to you in order to improve our service. Best regards, 23vins
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
No complaints
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2022
Gratis verzending
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
order received on time, perfect packaging, each bottle is packed in such a way as to avoid any breakage during transport, I recommend this supplier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2022
Easy to find, very competitive prices, order received on time as agreed, fast service. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Completely satisfied, fast delivery, perfect packaging. As for the choice of wine, I'm not a great connoisseur, I relied on the descriptions, I'll order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2022
Well-structured site. Delivery time respected. Impeccable parcel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2022
Easy-to-use site with complete and sufficient information, fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2022
well-structured, easy-to-use site, fast delivery, nothing to complain about
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2022
The wines are interesting and the prices correct, but there are delivery errors and inappropriate accounting reminders.
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Response from 23Vins
Dear customer, Thank you for bringing this problem to our attention and we sincerely apologize. We are sorry that you have received, after verification, a reminder. We have passed on the information and will try to be more vigilant in the future.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2022
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2022
Very nice discovery, fast delivery and very well protected bottles.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
very satisfied with the speed and quality of delivery: impeccable packaging
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/11/2021
no problem
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Response from 23Vins
Thanks for your feedback. 23vins
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