/10
★★★★★
based on 3738 reviews published
★★★★★
based on 3738 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Highly variable quality from one order to the next, even for identical varieties
Jérémy G.
purchased on 20/11/2020
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3
/5
★★★☆☆
Reliable site, good value for money, correct products, delivery too slow for my taste, can sometimes take 1 week...
Mathilde
purchased on 16/11/2020
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Answer from 321cbd
Hello, thank you very much for taking the time to evaluate us. As part of our continuous improvement process, your feedback helps us move forward in the right direction. We are delighted to see your relative satisfaction with our products, our prices and our reliability as a supplier of CBD in France. We know that delivery is an important issue, and we work hard every day to ensure that your products reach their destination as quickly as possible. To our credit, there are sometimes delays due to factors beyond our control. Rest assured that we are constantly looking for the best solutions to deliver to you, and that we evolve with the market. Yours sincerely The 321CBD team
2
/5
★★☆☆☆
The prices are attractive and the grass is of good quality. However, as I made a mistake in the delivery address, I wanted to change it just 1 minute after placing the order and it was impossible. I left 5 messages with customer service who didn't reply and sent to the wrong address.
Sacha
purchased on 16/11/2020
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3
/5
★★★☆☆
Delivery on time, but poor quality, super dry herb, tiny buds, leafy taste in the mouth ... 5g ringo's gift cbd, rather disappointed! I'd recommend weedy, Uweed, or even, if rather expensive, la ferme du cbd, you won't regret your purchase.
Idk F.
purchased on 28/09/2020
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Answer from 321cbd
Hello and thank you for your comment on our site. I'm delighted to see that the delivery went well: that's a positive point! As far as quality is concerned, we regret your disappointment. Every consumer has different sensitivities and criteria. It also happens, in our defense, that rare flowers are dry. But a phone call to our customer service department to point this out, with a photo if possible, and a solution can always be found. Thank you for taking the time to assess us on the positive side of strength. The 321CBD team.
3
/5
★★★☆☆
Hello. I am still waiting for my September 11, 2020 order. After several emails from me, no response from 321 cbd! I asked for a refund but no return from them! I don't recommend this site to anyone and would like to set up a collective against these crooks. What should I do? Thank you for your answers. Sincerely E. D.
Didier
purchased on 27/09/2020
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2
/5
★★☆☆☆
Hello everyone, I have placed several orders since the beginning of July without any problems and I am really happy with the quality of the products and the customer service!...until 09-09/20 last order of 30?... no tracking number... no one at customer service because they don't reply! Emails are useless because there's no reply either! It's been 13 days and I've lost hope and confidence in this site ... it's a real shame ... what a waste !!!! The worst thing is that you don't reply to these loyal customers ... it's disgraceful! Obviously I'm not the only one in this case from what I see on the net ... I'm asking for a complaint because if you don't reply any more, there's a problem? You should close down and be condemned because the products are legal and authorized in France! The theft is obvious? Re bonjour à tous , après avoir poster cette avis ci dessus ... comme par hasard 321 cbd me contact 2 jours après et me envoie ma commande avec un numéro de suivi ??apparemment problème de changement de transporteur... In short, I can only hope now ...
Stephane S.
purchased on 11/09/2020
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3
/5
★★★☆☆
Positive points: -Order received in 24h in relay point. -Negative points: -I ordered 2 different varieties, no visual or taste difference... -not too much taste
M
purchased on 13/07/2020
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2
/5
★★☆☆☆
Lemongrass smell, which can't be natural! Is it soaked in mosquito repellent or not?
Benj B.
purchased on 10/07/2020
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Answer from 321cbd
Hello, and thank you for your review of our site. Your comment about the mosquito repellent made us laugh. However, we'd like to reassure you that our flowers are in no way dipped in mosquito repellent? Every consumer feels differently. We're sorry if the taste and smell experience wasn't up to scratch with this variety. We invite you to try another variety that might inspire you more, like Orange Bud Indoor for example. https://www.321cbd.fr/fleurs-de-cbd/336-cbd-orange-bud.html Sincerely The 321CBD team
2
/5
★★☆☆☆
I ordered on saturday, on the website it says that my order has been shipped, and when i go to chronopost, it tells me that my parcel is still at 321cbd. impossible to reach on the phone and by email they don't reply, if they continue like this they'll be able to shut me down soon. first and last order, with them. I should have looked at their reviews, I would have gone elsewhere.
Juhzion
purchased on 27/03/2020
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