★★★★☆
based on 55 reviews published
Latest customer reviews
Very fast shipping. Very responsive and professional customer service. Thank you
Effective, and confirms the ongoing diagnosis!
The delivery went well following my order. Unfortunately, after setting up the lamp, the result does not bring any improvement in reading... too bad
Very friendly person on the phone, very good explanations, very good follow-up, fast and quality shipping
A real find, a daily comfort that relieves my daughter and improves the quality of reading time, homework... with a simple, practical, and discreet lamp
The lamp was quickly adopted by my daughter who immediately noticed increased clarity and benefits while reading
My son immediately noticed the difference for reading. Much easier with the Lili lamp. I highly recommend it.
To be seen in use
The lamp unfortunately did not work for my daughter, but I was able to claim the 45-day warranty and the team was very available. Note: at first I couldn't get a response from customer service because my email was in the spam folder, I contacted them on Instagram and everything got resolved very quickly.
Very good contact. Product received quickly and as described, perfect packaging.
I am satisfied with the order. The goods arrived in good condition and well packaged. The lamp works as I expected. Thank you
I did receive the device in a timely manner and in great shape. I work at a school only for dyslexic students and will try it out on some of my students tomorrow. I am excited to get started with it. It would be helpful to get input as to what to look for and to know when it is helping and when it is not.
The lamp only stays on for a few seconds! So it's unusable!
For the moment, we can't see much difference in my daughter's reading. Over time, she will find it better.
Not enough experience yet. However, the form and presentation really appeal to my dyslexic grandson.
As for the result, I don't have an opinion yet. About the lamp: it's a pity that it's not suitable for reading while sitting in an armchair or in bed (example: clamp).
Very good site Very well explained Delivery time respected Great customer service Very attentive Very patient when setting up. Very professional and very human. Many thanks to customer service.
Bought for my 8-year-old daughter. Within the first few minutes, after the necessary and frankly simple adjustments, her reading became much more fluid. After a week's use, her reading is almost fluid, her writing has become much more legible, and it's all continuing to improve.
Delighted
My daughter is very satisfied and her teachers can already see the difference.
Perfect
Hello, I have not yet received delivery. Nor have I received a tracking number for the shipment. I'll let you know when I try it for the first time. Thank you
Perfect
No conclusive results s Too bad
A fast, efficient experience.
The lamp wasn't effective for my 14-year-old son, but the order went very well: fast delivery, great after-sales service: a telephone appointment with a very friendly speech therapist confirmed that the lamp wasn't suitable, so I'll be reimbursed.
Super quality customer service. Fast shipping. Very happy so far
Does not work.
Very good
Very good
Very well done
Fast
Very good customer service. The product is perfectly packaged. The return process was clear and efficient.
Impressive. The lines no longer move. According to my daughter
Very responsive.
The site is clear and easy to navigate. Ordering is straightforward.
Unfortunately, the lamp does not correspond to my son's dyslexia and could not help him.
Little information on the lamp's instructions for use
Good evening, unfortunately your lamp was not able to help my dyslexic daughter with her reading, but I must say that your customer service and speech therapist were very kind and tried to help us as much as possible. The return of the lamp and the refund also went smoothly. So thank you for your serious and competent service.
Very professional customer service.
- 1
- 2