Customer reviews of Fleurs Deuil Lyon

Trust Attestation
8,0 /10
Overall rating: 8,0 out of 10
Based on 14 published reviews

All reviews

N
Nadège P.
Rating: 5 out of 5
following a purchase from 16/03/2026
Reactivity and simplicity
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M
MARILYN M.
Rating: 1 out of 5
following a purchase from 22/11/2025
Hello, I have not received any photos of the flowers I had delivered, nor the accompanying note. For me, it seems essential when delivering from a distance.
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B
Bernard M.
Rating: 2 out of 5
following a purchase from 19/08/2025
It is impossible for me to give my satisfaction since, if I asked you to deliver funeral flowers, it is because I am not on site. Therefore, I could not know if it was delivered as I requested.
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V
Victor Z.
Rating: 5 out of 5
following a purchase from 16/12/2024
Excellent
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E
EVELYNE M.
Rating: 2 out of 5
following a purchase from 18/01/2024
Delivery date not met
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Response from Fleurs Deuil Lyon
Hello, the delivery date has been changed at the request of the Pompes Funèbres who were unable to accept the flowers on the date requested. Yours faithfully
K
Katarina B.
Rating: 5 out of 5
following a purchase from 19/09/2023
Thank you!
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R
Rémi C.
Rating: 4 out of 5
following a purchase from 22/08/2023
The bouquet of flowers and the delivery time were PERFECT!!! 🙂👍 The delivery was made to the wrong address. On the site, the word CHURCH was automatically added to the address of 19 rue Pierre Sonnerat 69008 Lyon. The church is actually located at 20 rue Pierre Sonnerat. I crossed the street to pick up my bouquet.
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KAREEN D.
Rating: 5 out of 5
following a purchase from 11/05/2023
Perfect, thank you
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Response from Fleurs Deuil Lyon
Thank you Kareen, we are delighted that this site has been useful to you and that you have found what you needed. We're glad you enjoyed our service.
R
Roland D.
Rating: 5 out of 5
following a purchase from 18/02/2022
Thank you
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Response from Fleurs Deuil Lyon
We are delighted that our Fleurs Deuil Lyon site has satisfied you. We are proud to offer you quality flowers and services. Thank you for your loyalty and trust.
A
Audrey T.
Rating: 5 out of 5
following a purchase from 02/12/2021
Hassle free service and great help with ordering when calling.
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Response from Fleurs Deuil Lyon
Thank you Audrey for this very positive review! We're glad you enjoyed our service, and we hope to see you again very soon!
C
clemence R.
Rating: 3 out of 5
following a purchase from 10/10/2021
The cushion did not correspond to the visual on the site, even if it was beautiful. Price a bit expensive. But very good delivery!
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Response from Fleurs Deuil Lyon
Hello, we are sorry for your disappointment, in this case do not hesitate to take a photo and send it to us we will open a complaint file, very cordially
B
Brigitte F.
Rating: 5 out of 5
following a purchase from 04/02/2021
I have not seen the flowers personally but I think the bouquet I received was very beautiful. Thank you
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Response from Fleurs Deuil Lyon
Thank you Brigitte, we're delighted you liked it. We're here to meet your expectations and we're glad you did.
C
Chloé G.
Rating: 4 out of 5
following a purchase from 24/04/2020
Perfect delivery and bouquet. However I had asked to add the names on the card that came with the bouquet and this was not done
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Response from Fleurs Deuil Lyon
Hello
Sorry if our florist failed to process the change to your message, with apologies.
G
Guy V.
Rating: 5 out of 5
following a purchase from 02/12/2019
serious house
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