★★★★★
based on 2495 reviews published
Latest customer reviews
Very good, product conforms to the description, fast delivery
The order is in accordance with the description and the photos. The order arrived very quickly and without difficulties
I ordered 3 pairs of skis, boots, and poles and I only received one pair of boots. In the meantime, I am trying to contact Skioccas but no response...
Thank you for sharing your experience. We are sorry to hear that your order was not complete and that you were unable to reach us. We are committed to helping you quickly. Please do not hesitate to contact us at [email protected], we are here to resolve this issue.
Thank you for your understanding and your trust in Skioccas.
Best regards,
The Skioccas team
Serious, fast delivery, good advice over the phone.
My shoes are too small and my son's skis are very damaged...
We are sorry to hear that your experience with Skioccas did not meet your expectations. Your satisfaction is our priority, and we invite you to contact us directly to find a solution that will suit you. Thank you for your feedback, it helps us improve.
Best regards,
The Skioccas team
Customer service absent, unable to handle requests on time before shipping the packages despite several messages to rectify before shipping, then responses like "well I don't know if it's classic or skating" : seriously.... Mediocre! 2 weeks wasted, and an internship without ski shoes
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience with our customer service did not meet your expectations. At Skioccas, we place great importance on our customers' satisfaction and the quality of our service.
We take your comments very seriously and strive to improve our responses and timelines. Please do not hesitate to contact us directly so that we can resolve your situation. Your trust means a lot to us.
Best regards,
The Skioccas team
Compliant
I think the photos are misleading. There are many more signs of wear on the shoes and the skis do not have the blue reflections from the image. However, the soles are impeccable.
Perfect!
Super Fast Compliant
Very good service, at a very good price! I recommend.
For a category 3 ski condition (the lowest). For ultra-fast delivery. I can only give 5 stars
The assemblies of the pieces at the ends of the skis had come undone; in order to use them correctly, it was necessary to re-glue them. The general condition is satisfactory and in line with the price.
Thank you for your feedback. We are sorry to hear that you encountered a problem with the assemblies of your skis. Your satisfaction is our priority, and we take your comments very seriously. We will examine this issue closely to improve our products. We are glad that the general condition is satisfactory and that you found our prices justified. Please do not hesitate to contact us for any future assistance.
Best regards,
The Skioccas team
Fast delivery despite the ongoing snow alert and very satisfactory!
TB, this meets my expectations.
A piece is missing on my skis, which show more pronounced signs of use than expected for a wear category of level 1. Can a commercial gesture be made? Otherwise, I will have to return these skis whose wear seems to be at a higher level than those ordered. Thank you for your understanding.
Very negative, extremely damaged skis (cat.3) I don't even understand how such worn material can be sold.
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our skis did not meet your expectations. The satisfaction of our customers is our priority, and your feedback is valuable in helping us improve our service. We invite you to contact us directly at [email protected] to find a suitable solution.
Best regards,
The Skioccas team
Very disappointed by level 2 which corresponds to very, very damaged skis. Material returned.
Thank you for taking the time to share your feedback. We are sorry to hear that the material received did not meet your expectations. At Skioccas, we are committed to providing quality products and ensuring your satisfaction. We take your feedback very seriously and will examine the situation to prevent this from happening again. Please feel free to contact us for any additional assistance.
Best regards,
The Skioccas team
Product conforms to the description, fast shipping
The ski being in wear state 3, is much more worn than the other skis delivered by you in the same wear state. I would therefore like to return them.
Thank you for taking the time to share your feedback. We are sorry to hear that the condition of the skis did not meet your expectations. Your satisfaction is our priority and we would be happy to assist you in the return process. Please feel free to contact us at [email protected] for any additional help.
Best regards,
The Skioccas team
Fast shipping, satisfied with my purchase.
Quick advice price Perfect thank you
Fast top trust thank you
The product shown in the images does not match the product received...the images are very nice...received disgusted
All good
Hyper responsive shipping
Send quickly, impeccable condition I highly recommend your site.
Even in state 3, the skis are superb. A few scratches on the top but it's purely aesthetic. One scratch in the middle of the skis is a bit annoying but it's not deep. The skis are very well maintained, everything is mounted and adjusted, and the boots are good too. The customer service responds very quickly and is kind. A great site for second-hand skis.
The second-hand ski pair I purchased was delivered without any inspection. The bindings did not hold on the ski due to a stripped thread in the SKI, so the screws could not hold... I had to return to the depot for an exchange "30km + lost time"... However, the person was understanding and found an identical replacement pair. But in the future, it would be advisable to implement a quality control on your second-hand products...
Thank you for taking the time to share your experience with us. We are sorry to learn that you encountered difficulties with your second-hand ski pair. Your feedback is valuable and we will take your suggestion regarding more rigorous quality control into account. We are glad that our team was able to assist you with an exchange. Your satisfaction is essential to us, and we hope to see you again soon on Skioccas.
Best regards,
The Skioccas team
Very fast shipping, thank you
The photos did not sufficiently show the condition of the skis. Even though they were in a state of advanced wear, I would never have bought these skis if I had seen them up close. The wood is visible in several places. The plastic on top is starting to peel off. In short, the sole is impeccable but I think they are unusable.
Thank you for taking the time to share your feedback. We are sorry to hear that the condition of the skis did not meet your expectations. Your feedback is valuable and will help us improve our descriptions and photos. Please feel free to contact us directly to discuss your experience, we want to ensure your satisfaction.
Best regards,
The Skioccas team
Fast shipping, shoes as described, super clean I will recommend Thank you
Very good seller, fast delivery
Package received as per my order, I am very satisfied with my purchase
Defective ski binding, 4 days later, still no news from customer service
Thank you for your feedback regarding your order. We have taken your opinion into account and responded to you by email on December 13.
Best regards,
The Skioccas team
The ski taken in grade 1 is very worn. One wonders what grades 2 and 3 could be.
Thank you for taking the time to share your opinion. We are sorry to hear that your experience with the equipment did not meet your expectations. Your feedback is valuable and will help us improve the quality of our services. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Skioccas team
No problem. good purchase
Fast delivery and I am very happy with the skis!
SKI DAMAGED MORE IN 3 THAN IN 2 FOR ME. HOLE IN THE SOLE AND GLUE ON THE SHOES.
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly so we can resolve this issue and bring you satisfaction.
Best regards,
The Skioccas team
Nothing to complain about