The online store GALILEO EQUIPOS is praised for its exceptional customer service, with many highlighting the attentiveness and professionalism of the staff. The friendly salespeople and efficient installation crew contribute to a smooth purchasing experience, ensuring that customers feel supported throughout the process. Product quality stands out, as buyers report that the equipment arrives in perfect condition and performs well, often exceeding expectations.
All reviews
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Pablo P.
Rating: 5 out of 5
Good product and good service. Of course, we will continue to rely on you for future needs.
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Response from GALILEO EQUIPOS
Thank you very much for your review and for trusting us! We are glad to know that you are satisfied with both the product and the service received. It will be a pleasure to continue collaborating with you and to meet your future needs.
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Gregorio P.
Rating: 5 out of 5
Excellent attention and service. The acquired equipment is in perfect condition
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Response from GALILEO EQUIPOS
Thank you very much for your review!
We are glad to know that the thermal cycler is like new and working perfectly. We work to offer the best quality equipment and comments like yours motivate us to keep improving. Thank you for trusting us!
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Horacio L.
Rating: 5 out of 5
Very Good
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Response from GALILEO EQUIPOS
Thank you very much for your rating Horacio! It motivates us to keep giving our best every day. It has been a pleasure to assist you.
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Carme B.
Rating: 5 out of 5
VERY PROFESSIONAL, TRUST AND EFFICIENCY. A PLEASURE TO WORK WITH GALILEO
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Response from GALILEO EQUIPOS
Thank you very much for your feedback, Carme. We greatly appreciate your words and are glad to know that your experience with us has been positive.
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Filipa D.
Rating: 5 out of 5
Always very attentive
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Response from GALILEO EQUIPOS
Thank you very much for your kind review, Filipa! We really appreciate your feedback and are happy to know you had a great experience with us.
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Beatriz P.
Rating: 4 out of 5
Good attention and speed
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Response from GALILEO EQUIPOS
Beatriz, thank you very much for your feedback. Comments like yours motivate us to keep improving every day. It has been a pleasure to have your trust!
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Óscar L.
Rating: 5 out of 5
Great service, very friendly and attentive salespeople. The installation staff is very professional and efficient.
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Response from GALILEO EQUIPOS
Thank you very much, Óscar, for your review! We are glad to know that your experience was positive. We really appreciate that you took a moment to share your opinion.
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Fidel D.
Rating: 5 out of 5
EVERYTHING PERFECT! I'm sure we will buy equipment again
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Response from GALILEO EQUIPOS
Thank you very much Fidel for sharing your opinion. We remain at your disposal! See you soon!
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Dr. Mario M.
Rating: 5 out of 5
Good treatment, speed, and professionalism. We are very happy with the team we bought.
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Response from GALILEO EQUIPOS
We greatly appreciate your review and your words. It is a pleasure to know that our work meets your expectations.
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María Luisa S.
Rating: 5 out of 5
Fast service and better customer service
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Response from GALILEO EQUIPOS
Thank you very much María Luisa for sharing your experience. We work to provide a smooth service and quality customer care, and we are glad to know that we have achieved it.
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Miguel Angel Z.
Rating: 5 out of 5
Very good technical service. Victor has always been attentive to improve at every moment.
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Response from GALILEO EQUIPOS
Thank you very much Miguel Angel for your assessment. It has been a pleasure to work on the study and adjustment of the freeze-drying process for the truffles. Víctor will always be attentive to optimizing every detail to achieve the best result.
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Dr.ª Lisa S.
Rating: 4 out of 5
The delivery was delayed, but then they came to explain how it works and we were satisfied.
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Response from GALILEO EQUIPOS
Thank you very much for your evaluation Dr. Lisa. We apologize for the delay in delivery and appreciate your understanding. We are glad to know that the explanation of the operation was clear and that you were satisfied.
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Óscar L.
Rating: 5 out of 5
Very professional, I am delighted.
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Response from GALILEO EQUIPOS
Your opinion brightens our day, Óscar! We love to know that you value our service positively. Thank you for trusting us and for recommending us.
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Antonio J.
Rating: 5 out of 5
speed in the delivery of the equipment, good overall functioning of it
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Response from GALILEO EQUIPOS
Thank you for your kind review Antonio! We are proud to know that our effort is reflected in the satisfaction of our customers. We will continue to work with the same enthusiasm.
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Juan Vicente P.
Rating: 5 out of 5
Good attention and good service
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Response from GALILEO EQUIPOS
Thank you very much for your kind comment and for the 5/5 rating Juan Vicente! We are glad to know that you enjoyed our attention and service. Your satisfaction is our priority.
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Isabel F.
Rating: 5 out of 5
We have been working on it for many years and they always find solutions to the problems that arise
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Response from GALILEO EQUIPOS
Thank you very much for your review, Isabel! It motivates us a lot to know that you were satisfied with our services. We work to always provide the best possible attention.
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Diana I.
Rating: 5 out of 5
Everything is perfect, thank you very much!
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Response from GALILEO EQUIPOS
Thank you very much for your review, Diana! We are glad to know that your experience with us has been so positive.
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Manuel Á.
Rating: 5 out of 5
Budget management, repair, and excellent delivery.
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Response from GALILEO EQUIPOS
Thank you very much for taking the time to leave us your review Manuel!
We are glad to know that you enjoyed your experience and we hope to work together again soon.
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Antonio Jos M.
Rating: 5 out of 5
Equipment with good performance, good price, and better technical phone service.
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Response from GALILEO EQUIPOS
Thank you very much for your feedback and for trusting us, Antonio. We are glad to know that you are satisfied with the performance of the equipment, the price, and the technical support. We remain at your disposal for anything you need.
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µngel R.
Rating: 5 out of 5
Excellent service!!!
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Response from GALILEO EQUIPOS
Thank you, Ángel! Comments like this brighten our day and motivate us to keep giving our best. It's a pleasure to work with you!
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Aina C.
Rating: 5 out of 5
Good technical advice and shipping of the material.
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Response from GALILEO EQUIPOS
Thank you very much, Aina! We are glad to know that the advice and the shipment met your expectations.
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Mercedes L.
Rating: 5 out of 5
Very good, super fast shipping and very well packed. Extraordinary service from Galileo. The purchased equipment looks new.
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Response from GALILEO EQUIPOS
Thank you, Mercedes, for your words. It is a pleasure to know that everything arrived perfectly and that the team was to your liking.
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Miguel G.
Rating: 5 out of 5
The order arrived in good condition and according to the estimated time.
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Response from GALILEO EQUIPOS
Thank you for your trust, Miguel. We are glad that everything arrived well and on time. See you next time!
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Luis M.
Rating: 5 out of 5
We are satisfied.
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Response from GALILEO EQUIPOS
Thank you very much for your review! We are happy to know that you had a positive experience. We are here for anything you need.
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Marcelo A.
Rating: 1 out of 5
EQUIPMENT RECEIVED WITH ONE MISSING PART AND NO RESPONSE TO THE CLAIM BY EMAIL
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Response from GALILEO EQUIPOS
Hello Marcelo, we are sorry for what happened. The incident was handled internally, but due to an error, the response was not communicated to you. We will contact you immediately to resolve it. We appreciate your feedback, which helps us continue to improve.
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Eva M G.
Rating: 5 out of 5
Great professionals who advise you on your needs quickly and efficiently. As well as very fast delivery times, delivery ahead of schedule. Great variety of machinery. Totally recommended.
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Response from GALILEO EQUIPOS
Thank you very much Eva!
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Jean Claude A.
Rating: 5 out of 5
following a purchase from 26/12/2024
thank you for your professionalism.
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Response from GALILEO EQUIPOS
Thank you Jean Claude!
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Juan Andrés D.
Rating: 5 out of 5
Good service and good price
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Response from GALILEO EQUIPOS
Thank you for your review Juan!
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Tomás B.
Rating: 5 out of 5
following a purchase from 14/01/2025
Very fast communication with the supplier and processing of the order. Reception of the product with no particular incidents, except for some small damages (derived from the transport) that were later reimbursed motu proprio by the supplier. Very good experience.
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Response from GALILEO EQUIPOS
Thank you very much for trusting us Tomas! We look forward to working with you again.
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María Pilar G.
Rating: 5 out of 5
following a purchase from 14/01/2025
In perfect condition.
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Thomas V.
Rating: 5 out of 5
following a purchase from 14/01/2025
Great product. Great service
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Response from GALILEO EQUIPOS
Thank you for your feedback Thomas!
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Antonio
Rating: 4 out of 5
following a purchase from 26/12/2024
they had what I needed and it was easy to acquire
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Ignacio L.
Rating: 5 out of 5
following a purchase from 03/12/2024
Good and attentive
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Jose Maria V.
Rating: 5 out of 5
following a purchase from 20/11/2024
Very good.
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Josep I.
Rating: 5 out of 5
following a purchase from 01/11/2024
Super effective and fast! 100% recommended!
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Lenny R.
Rating: 5 out of 5
following a purchase from 01/11/2024
Good customer service and fast response. Warranty on their equipment and service.
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Miguel B.
Rating: 5 out of 5
following a purchase from 01/11/2024
It went very quickly and smoothly. We have of course to test the equipment very well, and we are confident that there will be no problems.
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Antonio L.
Rating: 5 out of 5
following a purchase from 01/11/2024
Good attention and response.
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Francisco V.
Rating: 5 out of 5
following a purchase from 01/11/2024
Daniel and Germán are great professionals. They made the transfer of the cabin to perfection and always safely. Everything very fast
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Judit H.
Rating: 5 out of 5
following a purchase from 24/10/2024
Very good equipment and service
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Response from GALILEO EQUIPOS
We have been working together for many years, thank you for your trust!
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